Healthcare leader with 15+years of extensive experience in managing accountability and funding within various healthcare sectors in Ontario including community, long-term care, primary care, and hospitals. Oversee 500+ health service providers accounting for $2.3b in transfer payment dollars. Expertise in relationship and contract management, disbursement of funding, and development of performance frameworks. Successful COVID response lead. Internal and external collaborator, health system planner, strategic thinker. Builder of values-based, high performing teams.
Lead oversight of all community, primary care, and long-term care health system
providers in Ontario Health West (integration of 4 former local health integration
networks) including funding allocation, contract development, performance monitoring
and risk assessment.
Currently manage staff team of 10 people throughout southwestern Ontario in
a hybrid environment
Accountable for the oversight of $2.3b in transfer payment funding in both the
Ministry of Health(MOH) and Ministry of Long-Term Care(MLTC)
Negotiate service accountability agreements across multiple health sectors and
Ontario Health Teams(OHT) – OHW holds the largest number of such
agreements amongst all regions in the province
Develop and facilitate performance frameworks across the health system as an
enabler to integrated care and improved patient flow
Responsible for the successful transfer of 51 Family Health Teams and 6 Nurse
Led Practitioner clinics into OHW representing $150m+ in transfer payment
dollars in FY 23/24
Expertise in health system planning within primary care(CHCs, FHT, NPLCs),
community support services, mental health & addictions, and long-term care
Provide expert advice to both Ministry of Health (MOH) and Ministry of Long-
Term Care (MLTC) as it relates to health system funding and program
implementation
Oversaw business and cultural integration of 4 former LHINs into OHW and
the integration of policies and procedures
Responsible for the deployment of $30m+ dollars in net new funding in FY
23/24 to the community/long-term care sectors
COVID response lead in the rapid deployment of health system funding and
support during the pandemic thus enabling HSPs across OHW to continue
maintaining operations for patients and clients
Oversaw deployment of pandemic pay and personal support worker wage
enhancement across 250 HSPs to support province’s mandate to support HHR
Provide expert advice to the Ontario Health West executive and Ontario
Health corporate team with respect to system performance and risk and project
planning
Review and develop recommendations with respect to capital projects in
partnership with the MOH and MLTC
Issues management lead in the identification, management, and mitigation of an
array of issues
Lead on Auditor General of Ontario recommendations
Regional corporate audit finance lead and Enterprise Risk Management lead
Key participant in inter-regional and provincial committees on provincial funding
frameworks
Please refer to CV for further details.
Managed and supported a portfolio of over 80 health service providers to help
advance the strategic aim of the Hamilton Niagara Haldimand Brant LHIN from
a performance and accountability lense
Led Long-Term Care Service Accountability Agreement(LSAA) provincially
Collaborated with providers to successfully negotiate and manage performance
and accountability agreements
Identified, assessed, and mitigated system-wide risk issues from an ALC lense
Worked collaboratively in knowledge-based teams focused on quality
improvement across health care providers
Led development of Quality Improvement plans in community sectors
Analyzed local services, researched best-practices, and developed
recommendations for system improvement and enhancement
Facilitated performance improvement plans across multiple sectors to drive
system improvement and accountability
Co-led the development of the International Agricultural Worker program
Provided advice to regional and provincial tables on health system performance
and improvement
Member of core team to support OHT integration agenda into OHW
Diverse portfolio with oversight for risk management and mitigation, resolving
privacy related matters with vendors and patients, emergency preparedness
Functioned as primary liaison with insurers and legal counsel with respect to
hospital claims including investigations into matters
Contract review and negotiation, RFQ development, addressing FOI requests
Facilitate timely resolution of safety recalls
Key member of quality-of-care reviews and implementing recommendations
Projects completed include developing board quality work plans, reviewing and
developing a performance measurement framework at the board and executive
level, and developing an education session with respect to improved
governance at the board quality level, developing processes for smoother
patient flow
Responsible for Freedom of Information requests
Provided analytical support through data collection and value-added analysis to
improve hospital performance
LEAN trained and facilitated quality improvement that has led to tangible
results in various clinical and non-clinical areas
Assumed a quality and patient safety leadership role in the Peri-Op/Surgical
programs - facilitated corporate strategy in introducing patients to quality
councils
Portfolio consisted of Peri-Op, MSK, General Surgery and Ophthalmology
Co-chair of the 25-member corporate Surgical Quality Committee, whose
mandate is to plan, facilitate, and monitor quality improvement processes in
alignment with the strategic priorities
Member of the hospital’s strategic planning committee
Experienced in benchmarking exercises, program transfers, physician
evaluations
Recruited, supervised, and mentored MBA students from McMaster’s HSM
Program
Facilitated and collated results for physician performance appraisals in
conjunction with Medical Affairs
Led responsible programs through two accreditation cycles (2008, 2011)
Developed and launched balanced scorecards organizationally and pioneered
first versions of physician scorecard
Participated and led various quality of work life/service excellence corporate
initiatives including the St. Joe’s Leadership Convention Planning Committee
Other programs supported include Complex Continuing Care, Rehabilitation,
Woman’s/Infants
Implemented electronic survey tool organizationally