Director, Patient Services and Clinical Planning

Join Our Inspired Team!

The Opportunity:

We need a Director, Patient Services & Clinical Planning to join our senior leadership team! This is a newly established position to support CGMH’s success. This role will oversee the programs of Mental Health, Perioperative and Obstetrics Services, Central Registration, Access and Flow, Ambulatory Care, and our Hospital Operations Leaders who ensure that we have consistent leadership support in the evenings and weekends. This role is also integral in our planning for the new hospital. The successful candidate will play an important role in providing input to the detailed design as well as participation in the pre procurement phase of Capital planning, leading to a successful transition of services.

We are excited for our team to grow as we continue to deliver on our ambitious strategic plan. You will collaborate across the Hospital with physician leaders, frontline staff, peers, and direct reports to ensure an outstanding patient experience and support our inspired team. This is an exciting time of preparation as we plan for Accreditation in 2027 and look to establish priorities together for 2026/2027.

This role joins a senior leadership team that is engaged in not only supporting today’s patient care and teams but is planning for Tomorrow’s Hospital. This role will evolve into one of the key clinical decision makers on hospital development with dedicated time for participation on the project anticipated to be needed in 2027 as the project bids are evaluated.

Why Choose Us!

We invest in our Team. As the Director, Patient Services & Clinical Planning you will earn $66.03 - $84.27 an hour.

Beyond your hourly wage you will also enjoy:

• Access to funding to support education that you want to pursue

• Join or continue in HOOPP, a defined benefit contribution pension plan

• Time away from work matters. This position would earn five weeks of vacation. You would also receive a week in lieu (37.5 hours) annually for completing on-call.

• Your health and wellness are important. We offer a fulsome benefits package

• As a leadership role you will have flexibility with your schedule, including the option for some remote work to support focused projects and tasks

As the successful applicant you will do the following as the Director:

• Collaborate and set the priorities for clinical services including expanding existing services and programs and meeting or exceeding wait time targets

• Support the establishment and delivery on clinical priorities such as the Quality Improvement Plan

• You will join our Senior Leadership Team to set directions and annual priorities. This will include being involved in hearing ideas at Directors Den, supporting operations and effective delivery of care, and joining the Hospital Development Steering Committee

• Support Regional Partnerships and relationship building to enhance effective care

• Review and determine effective models of care that are financially sustainable while maintaining quality care

• In collaboration with partners ensure that all core leadership responsibilities are successfully completed including engagement with financial oversight, contract management and performance coaching and management

What You’ll Bring

Required

• A Registered Nurse in good standing with the College of Nurses of Ontario

• Bachelor’s degree in Nursing (BScN) required

• Minimum 5 years of applicable clinical experience in an acute care setting

• Minimum of 5 years experience in a leadership role

• Demonstrated ability to drive quality improvement and program initiatives

• Proven ability to influence from a people centered lens with an education focus, data informed decision making to drive strategic priorities

• Evidence of a relationship builder leading to effective relationships with physicians, frontline staff, and the leadership team

• Demonstrated experience in successful change management

• A desire to mentor and support the leaders with an emphasis on just culture, growth and continuous learning

Preferred

• Masters Degree in related field

• Experience with significant capital development

• Certified Healthcare Executive

Values are at the Heart of Our Work

We are committed to our values:

Be Kind - fostering a culture of compassion, empathy, and dignity in every interaction

Support Each Other - working together across all roles to uplift our team and our patients

Lead by Example - setting a standard of integrity, fairness, and professionalism

Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs

Any successful candidate will need to live these values on a day to day basis. We have recently created a leadership values and a senior leadership values charter that we will share in the recruitment process.

Join Tomorrow’s Team Today: Shape the Future of Care in South Georgian Bay at CGMH!

Today CGMH is an 84-bed acute care hospital serving 74,000+ residents and 3.5M annual visitors. With a team of 1,200+ dedicated professionals, we deliver high-quality care across emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, mental health, and more.

Tomorrow’s Hospital is under Development and are working towards an opening day in 2033. Joining our team now means you have input on the Hospital’s design, workflows, and equipment. Learn more here.

Learn more about our Strategic Plan here.

Ready to Apply?

Apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume in PDF or Word format. Only those selected for an interview will be contacted. We look forward to reviewing your application.

We are here to support you. If you have any questions or concerns during the recruitment process, including related to accessibility, please reach out to People Services at peopleservices@cgmh.on.ca