PHSA
Nurse Clinician, Child/Adolescent Mental Health
BC Children’s Hospital
Vancouver, BC
A first in Canada: minimum Nurse to Patient Ratios (mNPRs) are being introduced in B.C.! The Provincial Health Services Authority (PHSA), alongside B.C.'s other regional health authorities, is implementing mNPRs as a transformative staffing initiative that aims to improve the working environment of nurses in order to provide better quality care to our patients. Learn more at jobs.phsa.ca/mnpr.
What you’ll do
Initiates and coordinates assessments and referrals in conjunction with other team member within the pre/post component of designated program, responds to patient, family and health care member’s enquiries, and liaises with other support diagnostic health services in coordinating patient referrals, and assigning case loads to team members. Carries a small caseload.
Coordinates and supervises the work of the nursing staff in timely completion of patient/family assessments and case management in pre/post programs (including inpatient admissions), facilitating the throughput of patients through the program.
Collaborating with the assessment/triage team, assesses the patient’s needs during the intake procedure to determine patient disposition.
Acting as a clinical nursing resource, develops individual patient care plans in conjunction with nursing and medical staff, and other related disciplines in Mental Health, in both the hospital and community setting and resolves problems related to patient care.
Using a relevant nursing model at an advanced level, develops, implements and assesses the effectiveness of individualized care plans for each patient. Leads and participates as a member of the health care team in facilitating patient care reviews and conferences.
Promotes team work between self and other disciplines in all aspects of the mental health program.
Liaises with appropriate community and professional groups and agencies regarding inpatient child/adolescent mental health through consultation and teaching.
Provides ongoing physical assessment and reviews medication requirements in collaboration with the Mental Health team.
Works with team members to identify plans and develop educational resources that may be used with patients/families for health teaching.
Participates in nursing research; reviews current research and evaluates the implementation of current theory into practice. Is involved in ongoing education and in-services to maintain high level of knowledge in the area of Child/Adolescent Mental Health
Provides input to the CNC or delegate, regarding policies, procedures and operational requirements within the designated program and provides information which addresses patient and family needs and promote effective use of resources (proposal writing).
Provides direction and participates in quality management activities related to the nursing practice within the designated program through assessment, planning, implementation, and evaluation of strategic interventions to improve nursing practice and patient care.
Performs other related duties as required.
What you bring
Qualifications
Current practicing registration as a Registered Nurse or Registered Psyciatric Nurse with the British Columbia College of Nurses & Midwives (BCCNM).
Three years recent related experience working with children, adolescents and families on an inpatient child/adolescent mental health unit or an equivalent combination of education, training and experience.
Experience in program development and evaluation preferred.
Current CPR and CPI training.
Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BCCH contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, BC Human Rights Code, Anti-racism Data Act and how they intersect across the health care system.
Core Competencies
Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
Skills & Knowledge
Ability to communicate effectively, both orally and in writing.
Ability to make decisions in an independent manner in a clinical setting.
Ability to relate effectively to adolescents, children and their families.
Ability to participate as a member of a multidisciplinary care team, and function as a nursing resource team member.
Demonstrated skills in individual, family and group therapy.
Physical ability to perform duties of the position.
Demonstrated leadership skills.
Demonstrated organizational ability.
Ability to teach.
Ability to operate related equipment (e.g. personal computer).
Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.
*If you are a new grad (graduated in the last 18 months and have NOT completed the new grad program at another health authority), we ask all new grads apply to one posting. You can find the posting and more information about our new grad program through this link:http://www.phsa.ca/careers/nursing-careers/new-graduate-nursing-careers*
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our 2,000+ in-house courses including a range of experience level, profession-specific, or other essential training on Indigenous Cultural Safety; Indigenous-specific anti-racism; Diversity, Equity, Inclusion and accessibility, mental health and well-being, and more.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-Time Wage: $49.20 - $67.08/hour Location: 4500 Oak Street, Vancouver BC, V6H 2N9 Hours of Work: Monday – Friday; 0800-1600 Requisition # 205279E
What we do
BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.
BCCH is part of the Provincial Health Services Authority (PHSA).
PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCCH are committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca .
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
Nurse Clinician, Child/Adolescent Mental Health
BC Children’s Hospital
Vancouver, BC
A first in Canada: minimum Nurse to Patient Ratios (mNPRs) are being introduced in B.C.! The Provincial Health Services Authority (PHSA), alongside B.C.'s other regional health authorities, is implementing mNPRs as a transformative staffing initiative that aims to improve the working environment of nurses in order to provide better quality care to our patients. Learn more at jobs.phsa.ca/mnpr.
What you’ll do
Initiates and coordinates assessments and referrals in conjunction with other team member within the pre/post component of designated program, responds to patient, family and health care member’s enquiries, and liaises with other support diagnostic health services in coordinating patient referrals, and assigning case loads to team members. Carries a small caseload.
Coordinates and supervises the work of the nursing staff in timely completion of patient/family assessments and case management in pre/post programs (including inpatient admissions), facilitating the throughput of patients through the program.
Collaborating with the assessment/triage team, assesses the patient’s needs during the intake procedure to determine patient disposition.
Acting as a clinical nursing resource, develops individual patient care plans in conjunction with nursing and medical staff, and other related disciplines in Mental Health, in both the hospital and community setting and resolves problems related to patient care.
Using a relevant nursing model at an advanced level, develops, implements and assesses the effectiveness of individualized care plans for each patient. Leads and participates as a member of the health care team in facilitating patient care reviews and conferences.
Promotes team work between self and other disciplines in all aspects of the mental health program.
Liaises with appropriate community and professional groups and agencies regarding inpatient child/adolescent mental health through consultation and teaching.
Provides ongoing physical assessment and reviews medication requirements in collaboration with the Mental Health team.
Works with team members to identify plans and develop educational resources that may be used with patients/families for health teaching.
Participates in nursing research; reviews current research and evaluates the implementation of current theory into practice. Is involved in ongoing education and in-services to maintain high level of knowledge in the area of Child/Adolescent Mental Health
Provides input to the CNC or delegate, regarding policies, procedures and operational requirements within the designated program and provides information which addresses patient and family needs and promote effective use of resources (proposal writing).
Provides direction and participates in quality management activities related to the nursing practice within the designated program through assessment, planning, implementation, and evaluation of strategic interventions to improve nursing practice and patient care.
Performs other related duties as required.
What you bring
Qualifications
Current practicing registration as a Registered Nurse or Registered Psyciatric Nurse with the British Columbia College of Nurses & Midwives (BCCNM).
Three years recent related experience working with children, adolescents and families on an inpatient child/adolescent mental health unit or an equivalent combination of education, training and experience.
Experience in program development and evaluation preferred.
Current CPR and CPI training.
Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BCCH contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, BC Human Rights Code, Anti-racism Data Act and how they intersect across the health care system.
Core Competencies
Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
Skills & Knowledge
Ability to communicate effectively, both orally and in writing.
Ability to make decisions in an independent manner in a clinical setting.
Ability to relate effectively to adolescents, children and their families.
Ability to participate as a member of a multidisciplinary care team, and function as a nursing resource team member.
Demonstrated skills in individual, family and group therapy.
Physical ability to perform duties of the position.
Demonstrated leadership skills.
Demonstrated organizational ability.
Ability to teach.
Ability to operate related equipment (e.g. personal computer).
Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.
*If you are a new grad (graduated in the last 18 months and have NOT completed the new grad program at another health authority), we ask all new grads apply to one posting. You can find the posting and more information about our new grad program through this link:http://www.phsa.ca/careers/nursing-careers/new-graduate-nursing-careers*
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our 2,000+ in-house courses including a range of experience level, profession-specific, or other essential training on Indigenous Cultural Safety; Indigenous-specific anti-racism; Diversity, Equity, Inclusion and accessibility, mental health and well-being, and more.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-Time Wage: $49.20 - $67.08/hour Location: 4500 Oak Street, Vancouver BC, V6H 2N9 Hours of Work: Monday – Friday; 0800-1600 Requisition # 205279E
What we do
BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.
BCCH is part of the Provincial Health Services Authority (PHSA).
PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCCH are committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca .
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
Brightshores Health System
Status: Permanent, Full-Time Management, Non-Union Salary Range: $144,073 - $170,760 annually Reason to Post: Direct Replacement
POSITION SUMMARY
The Director, Facilities Management provides strategic and operational leadership for Brightshores Health System’s facilities infrastructure portfolio across six hospitals and the Wellness Centre. The role leads two integrated areas: major capital infrastructure planning and project delivery, including space planning and relocations; and multi-site plant operations and maintenance, including asset stewardship, sustainability, long-range renewal and preventive maintenance.
The Director builds a responsive, customer-focused service culture, communicates effectively with clinical and corporate partners, and directs a combination of internal teams, consultants, contractors and service providers to maintain safe, reliable and compliant healthcare environments.
QUALIFICATIONS
Undergraduate degree in engineering, architecture, construction management, facilities management or a related discipline; a relevant professional designation or license in Ontario is preferred.
Minimum of ten years of progressive leadership experience in complex facilities, infrastructure, engineering or capital project environments, including significant responsibility for both project delivery and plant operations.
Demonstrated success leading multi-million-dollar capital projects from planning and approvals through design, procurement, construction, commissioning and close-out; healthcare experience is strongly preferred.
Formal education or advanced training in project management, facilities management, engineering or construction management; Project Management Professional (PMP) designation is strongly preferred.
Proven ability to establish project management governance, policies, procedures, standard operating procedures, controls, reporting and performance measures.
Experience leading multi-site plant operations, asset management, preventive maintenance, lifecycle planning, utilities, building automation, emergency response and service contracts in a complex, continuously operating environment.
Experience with space planning, relocations, facility-condition assessment, infrastructure renewal planning, sustainability and energy-management initiatives.
Strong financial and commercial acumen, including capital and operating budgets, forecasting, procurement, contract management, risk management and change control.
Knowledge of healthcare facility requirements, relevant legislation, building and fire codes, occupational health and safety, construction infection prevention and control, accreditation expectations and applicable technical standards.
Knowledge of Ontario’s healthcare system and capital approval and funding environment is preferred.
Demonstrated ability to lead multidisciplinary teams and external professionals, build accountability, manage competing priorities and deliver results in a complex stakeholder environment.
Demonstrated experience in performance management, coaching and mentoring, including setting clear expectations, providing constructive feedback, addressing performance issues, developing leaders and supporting succession planning.
Strong customer-service orientation with a record of building trusted relationships and communicating clearly, proactively and respectfully with staff, physicians, senior leaders, the Board, consultants, contractors, government partners and community stakeholders.
Excellent facilitation, presentation, negotiation, analytical, problem-solving and decision-making skills.
Demonstrated commitment to continuous improvement; experience with Lean or an equivalent improvement methodology is an asset.
Available to participate in the Hospital Administrator On-Call rotation and to respond to significant facilities events outside regular hours, as required.
Valid driver’s license and access to a vehicle for travel among Brightshores sites.
Recent satisfactory performance and attendance records
Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work environment
ABOUT BRIGHTSHORES HEALTH SYSTEM
Welcome to Brightshores Health System. We operate six hospitals in the Grey Bruce region. Our mission is to build healthier communities one patient at a time. We have 2,100 dedicated and compassionate staff and over 250 physicians who work together delivering excellent patient care to residents and visitors across Grey Bruce. Our Regional Hospital in Owen Sound is the largest of our sites, and offers a full range of specialty services, including complex surgeries, total joint replacements, cancer surgeries, MRI and CT diagnostic services. Across the six hospitals, we have more than 100,000 patient visits per year. Our rural hospitals in Lion’s Head, Markdale, Meaford, Southampton and Wiarton offer a wide range of primary and ambulatory care services and all have 24/7 Emergency departments, lab and x-ray.
How to Apply
In order to be considered for this position, please submit a cover letter and resume to the Human Resources department. Please quote applicable competition number on your application.
CONTACT INFORMATION
E | careers@brightshores.ca
T | 519-376-2121 ext. 2014
F | 519-372-3949
Website: www.brightshores.ca
Status: Permanent, Full-Time Management, Non-Union Salary Range: $144,073 - $170,760 annually Reason to Post: Direct Replacement
POSITION SUMMARY
The Director, Facilities Management provides strategic and operational leadership for Brightshores Health System’s facilities infrastructure portfolio across six hospitals and the Wellness Centre. The role leads two integrated areas: major capital infrastructure planning and project delivery, including space planning and relocations; and multi-site plant operations and maintenance, including asset stewardship, sustainability, long-range renewal and preventive maintenance.
The Director builds a responsive, customer-focused service culture, communicates effectively with clinical and corporate partners, and directs a combination of internal teams, consultants, contractors and service providers to maintain safe, reliable and compliant healthcare environments.
QUALIFICATIONS
Undergraduate degree in engineering, architecture, construction management, facilities management or a related discipline; a relevant professional designation or license in Ontario is preferred.
Minimum of ten years of progressive leadership experience in complex facilities, infrastructure, engineering or capital project environments, including significant responsibility for both project delivery and plant operations.
Demonstrated success leading multi-million-dollar capital projects from planning and approvals through design, procurement, construction, commissioning and close-out; healthcare experience is strongly preferred.
Formal education or advanced training in project management, facilities management, engineering or construction management; Project Management Professional (PMP) designation is strongly preferred.
Proven ability to establish project management governance, policies, procedures, standard operating procedures, controls, reporting and performance measures.
Experience leading multi-site plant operations, asset management, preventive maintenance, lifecycle planning, utilities, building automation, emergency response and service contracts in a complex, continuously operating environment.
Experience with space planning, relocations, facility-condition assessment, infrastructure renewal planning, sustainability and energy-management initiatives.
Strong financial and commercial acumen, including capital and operating budgets, forecasting, procurement, contract management, risk management and change control.
Knowledge of healthcare facility requirements, relevant legislation, building and fire codes, occupational health and safety, construction infection prevention and control, accreditation expectations and applicable technical standards.
Knowledge of Ontario’s healthcare system and capital approval and funding environment is preferred.
Demonstrated ability to lead multidisciplinary teams and external professionals, build accountability, manage competing priorities and deliver results in a complex stakeholder environment.
Demonstrated experience in performance management, coaching and mentoring, including setting clear expectations, providing constructive feedback, addressing performance issues, developing leaders and supporting succession planning.
Strong customer-service orientation with a record of building trusted relationships and communicating clearly, proactively and respectfully with staff, physicians, senior leaders, the Board, consultants, contractors, government partners and community stakeholders.
Excellent facilitation, presentation, negotiation, analytical, problem-solving and decision-making skills.
Demonstrated commitment to continuous improvement; experience with Lean or an equivalent improvement methodology is an asset.
Available to participate in the Hospital Administrator On-Call rotation and to respond to significant facilities events outside regular hours, as required.
Valid driver’s license and access to a vehicle for travel among Brightshores sites.
Recent satisfactory performance and attendance records
Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work environment
ABOUT BRIGHTSHORES HEALTH SYSTEM
Welcome to Brightshores Health System. We operate six hospitals in the Grey Bruce region. Our mission is to build healthier communities one patient at a time. We have 2,100 dedicated and compassionate staff and over 250 physicians who work together delivering excellent patient care to residents and visitors across Grey Bruce. Our Regional Hospital in Owen Sound is the largest of our sites, and offers a full range of specialty services, including complex surgeries, total joint replacements, cancer surgeries, MRI and CT diagnostic services. Across the six hospitals, we have more than 100,000 patient visits per year. Our rural hospitals in Lion’s Head, Markdale, Meaford, Southampton and Wiarton offer a wide range of primary and ambulatory care services and all have 24/7 Emergency departments, lab and x-ray.
How to Apply
In order to be considered for this position, please submit a cover letter and resume to the Human Resources department. Please quote applicable competition number on your application.
CONTACT INFORMATION
E | careers@brightshores.ca
T | 519-376-2121 ext. 2014
F | 519-372-3949
Website: www.brightshores.ca
Grey Bruce Hospice
1725 10th Street East
Grey Bruce Hospice is seeking a compassionate, experienced, and forward-thinking Clinical Manager to provide clinical leadership and oversee the clinical operations of Chapman House. As the organization’s senior nursing leader, the Clinical Manager plays a pivotal role in ensuring safe, high-quality care while fostering a workplace culture grounded in respect, collaboration, accountability, and continuous improvement. This position bridges organizational leadership and front-line care, ensuring clinical excellence and alignment with Grey Bruce Hospice’s mission, values, and strategic priorities. The ideal candidate is a confident healthcare leader who combines strong clinical expertise with effective management, communication, and problem-solving skills to inspire, support and lead a dedicated team of healthcare professionals in delivering exceptional, person-centered, end-of-life care to residents and their families.
Key Duties and Responsibilities
Clinical Leadership & Operations
Provide clinical supervision, guidance, and support to staff in delivering care consistent with care plans, professional standards, legislation and Grey Bruce Hospice policies.
Ensure appropriate staffing and volunteer coverage to support continuity of care.
Manage clinical supplies, equipment, inventory, and departmental expenditures within approved budgets.
Collaborate with physicians and community partners to coordinate services; support communication with residents, families, and substitute decision-makers regarding care preferences, concerns, and informed decision-making.
Support appropriate processes related to Medical Assistance in Dying (MAiD) referrals.
People Leadership & Team Development
Lead recruitment, onboarding, training and credentialing.
Foster a positive, respectful, and collaborative work environment that supports staff engagement, retention, and professional growth.
Maintain effective communication and conflict resolution while building strong working relationships across clinical, administrative, and other care partners.
Assess staff competencies, identify learning needs, and coordinate ongoing education, mandatory training, in-services and professional development.
Ensure staff receive education on new and revised policies and procedures.
Conduct staff performance evaluations; develop individual and team education plans.
Health & Safety, Quality & Risk Management
Develop, maintain and review clinical policies and procedures to reflect legislation, regulatory requirements, and evidence-informed best practices.
Monitor clinical documentation and resident records through regular audits to ensure accuracy, completeness, timeliness, and compliance.
Lead quality improvement initiatives, monitor clinical indicators, identify trends, and implement improvements in care delivery.
Oversee infection prevention and control, medication safety, hand hygiene, fall prevention, and other risk mitigation activities.
Ensure compliance with applicable occupational health and safety legislation, privacy requirements, professional standards, and organizational policies.
Organizational Leadership & Workplace Culture
Provide timely operational updates to organizational leadership and participate in on-call responsibilities as coordinated with leadership and Medical Director.
Participate in relevant committees, working groups, educational events, and community initiatives that advance Grey Bruce Hospice's clinical/strategic priorities.
Foster a positive, respectful, and collaborative work environment that supports staff engagement, accountability, retention, and professional excellence.
Address workplace concerns constructively and build effective working relationships across clinical and non-clinical teams, including social work, spiritual care, physicians, staff, and volunteers.
Qualifications & Competencies include:
Registered Nurse (RN) in good standing with the College of Nurses of Ontario.
10+ Years of Nursing experience (community, hospice, palliative, oncology, acute care)
5+ years of experience in management; demonstrated leadership skills and experience in healthcare operations, staff supervision, or team management.
Strong knowledge of clinical best practices, professional standards, privacy legislation, infection prevention, workplace health and safety requirements and quality assurance.
Demonstrated ability to foster a culture of collegiality, accountability, collaboration, and mutual respect. respectful workplace relationships
Excellent communication, interpersonal, and relationship-building skills.
Proven problem-solving, conflict resolution, organizational, and analytical abilities.
A strong commitment to hospice philosophy and resident and family-centered care, confidentiality, dignity, and compassionate end-of-life experiences. service.
LEAP Core, CAPCE, De Souza Institute Palliative Care Series, or willing to obtain
Indigenous Cultural Safety Training
Excellent interpersonal communication, critical thinking, problem-solving skills.
Experience working with diverse populations and equity focused initiatives is an asset.
Why Join Grey Bruce Hospice?
At Grey Bruce Hospice, the work we do matters deeply. Your leadership will make a meaningful difference in the lives of residents, families, staff, and volunteers. The Clinical Manager will have the opportunity to shape clinical practice, support professional growth, strengthen a dedicated team, and contribute to a culture of excellence and compassion. If you are a thoughtful, collaborative leader who is passionate about clinical excellence and making a meaningful difference in the lives of others, we invite you to explore this opportunity. Grey Bruce Hospice offers a comprehensive benefits plan and is a recognized HOOP employer.
Job Details
Hours of Work:
This is a full-time, 40 hours per week position. Occasional weekend and evening work will be required.
Program/Team
Grey Bruce Hospice
Site:
Chapman House
Rate of Pay:
49.85/hr – 58.32/hr
Posting Date:
October 9, 2026
Closing Date:
November 6, 2026
Grey Bruce Hospice is seeking a compassionate, experienced, and forward-thinking Clinical Manager to provide clinical leadership and oversee the clinical operations of Chapman House. As the organization’s senior nursing leader, the Clinical Manager plays a pivotal role in ensuring safe, high-quality care while fostering a workplace culture grounded in respect, collaboration, accountability, and continuous improvement. This position bridges organizational leadership and front-line care, ensuring clinical excellence and alignment with Grey Bruce Hospice’s mission, values, and strategic priorities. The ideal candidate is a confident healthcare leader who combines strong clinical expertise with effective management, communication, and problem-solving skills to inspire, support and lead a dedicated team of healthcare professionals in delivering exceptional, person-centered, end-of-life care to residents and their families.
Key Duties and Responsibilities
Clinical Leadership & Operations
Provide clinical supervision, guidance, and support to staff in delivering care consistent with care plans, professional standards, legislation and Grey Bruce Hospice policies.
Ensure appropriate staffing and volunteer coverage to support continuity of care.
Manage clinical supplies, equipment, inventory, and departmental expenditures within approved budgets.
Collaborate with physicians and community partners to coordinate services; support communication with residents, families, and substitute decision-makers regarding care preferences, concerns, and informed decision-making.
Support appropriate processes related to Medical Assistance in Dying (MAiD) referrals.
People Leadership & Team Development
Lead recruitment, onboarding, training and credentialing.
Foster a positive, respectful, and collaborative work environment that supports staff engagement, retention, and professional growth.
Maintain effective communication and conflict resolution while building strong working relationships across clinical, administrative, and other care partners.
Assess staff competencies, identify learning needs, and coordinate ongoing education, mandatory training, in-services and professional development.
Ensure staff receive education on new and revised policies and procedures.
Conduct staff performance evaluations; develop individual and team education plans.
Health & Safety, Quality & Risk Management
Develop, maintain and review clinical policies and procedures to reflect legislation, regulatory requirements, and evidence-informed best practices.
Monitor clinical documentation and resident records through regular audits to ensure accuracy, completeness, timeliness, and compliance.
Lead quality improvement initiatives, monitor clinical indicators, identify trends, and implement improvements in care delivery.
Oversee infection prevention and control, medication safety, hand hygiene, fall prevention, and other risk mitigation activities.
Ensure compliance with applicable occupational health and safety legislation, privacy requirements, professional standards, and organizational policies.
Organizational Leadership & Workplace Culture
Provide timely operational updates to organizational leadership and participate in on-call responsibilities as coordinated with leadership and Medical Director.
Participate in relevant committees, working groups, educational events, and community initiatives that advance Grey Bruce Hospice's clinical/strategic priorities.
Foster a positive, respectful, and collaborative work environment that supports staff engagement, accountability, retention, and professional excellence.
Address workplace concerns constructively and build effective working relationships across clinical and non-clinical teams, including social work, spiritual care, physicians, staff, and volunteers.
Qualifications & Competencies include:
Registered Nurse (RN) in good standing with the College of Nurses of Ontario.
10+ Years of Nursing experience (community, hospice, palliative, oncology, acute care)
5+ years of experience in management; demonstrated leadership skills and experience in healthcare operations, staff supervision, or team management.
Strong knowledge of clinical best practices, professional standards, privacy legislation, infection prevention, workplace health and safety requirements and quality assurance.
Demonstrated ability to foster a culture of collegiality, accountability, collaboration, and mutual respect. respectful workplace relationships
Excellent communication, interpersonal, and relationship-building skills.
Proven problem-solving, conflict resolution, organizational, and analytical abilities.
A strong commitment to hospice philosophy and resident and family-centered care, confidentiality, dignity, and compassionate end-of-life experiences. service.
LEAP Core, CAPCE, De Souza Institute Palliative Care Series, or willing to obtain
Indigenous Cultural Safety Training
Excellent interpersonal communication, critical thinking, problem-solving skills.
Experience working with diverse populations and equity focused initiatives is an asset.
Why Join Grey Bruce Hospice?
At Grey Bruce Hospice, the work we do matters deeply. Your leadership will make a meaningful difference in the lives of residents, families, staff, and volunteers. The Clinical Manager will have the opportunity to shape clinical practice, support professional growth, strengthen a dedicated team, and contribute to a culture of excellence and compassion. If you are a thoughtful, collaborative leader who is passionate about clinical excellence and making a meaningful difference in the lives of others, we invite you to explore this opportunity. Grey Bruce Hospice offers a comprehensive benefits plan and is a recognized HOOP employer.
Job Details
Hours of Work:
This is a full-time, 40 hours per week position. Occasional weekend and evening work will be required.
Program/Team
Grey Bruce Hospice
Site:
Chapman House
Rate of Pay:
49.85/hr – 58.32/hr
Posting Date:
October 9, 2026
Closing Date:
November 6, 2026
Salus Global Corporation
Background in healthcare with obstetrical and perinatal clinical experience required
Prior consulting experience is preferred
Bilingual (English / French) is an asset
Full-time, remote position with periodic travel required
Position Title Senior Client Executive
Reports To Vice President, Professional Services
OVERVIEW
The Senior Client Executive plays a pivotal role in advancing Salus Global’s vision to fuel the best team-based high-risk care in Canada. The Senior Client Executive leads the successful planning and implementation of client-based initiatives to strengthen safety culture and improve quality outcomes within complex, multi-site health systems. This role is accountable to understand the structure, issues and challenges, complexities and interdependencies within their assigned portfolio and develop a plan to address prioritized needs.
The Senior Client Executive builds and leverages relationships at the site, regional and provincial levels (including senior leadership, unit leadership, and patient-facing healthcare professionals). The Senior Client Executive excels at assessing readiness, and, applying strong business acumen and using a strategic planning approach, paces and sequences safety and quality initiatives to drive adoption and achieve desired outcomes at each site, aligned with regional and provincial priorities.
The Senior Client Executive may work independently on some client engagements, and with one or more Client Executives on others, depending on the scope of the engagement, client segmentation, and assessed needs (e.g., provincial contract). The Senior Client Executive is accountable to ensure the health of the engagement and oversees the entire client partnership including setting and tracking success measures to achieve client goals, identifying and mitigating risks, reporting outcomes, and managing to contract terms. For engagements where one or more Client Executive(s) are assigned, the Senior Client Executive leads and supports the successful development and execution of the safety and quality initiatives in accordance with the standards set by Salus Global.
RESPONSIBILITIES
Within assigned portfolio (multi-site systems, regional and/or provincial, complex single sites), strategically assess overall readiness, plan and sequence effective quality and safety initiatives that align with client outcome objectives and regional and/or provincial priorities, as applicable.
Orchestrate multi-site roadmaps where necessary to address system-level dependencies, ensuring alignment with system/provincial priorities
Assess overall readiness for change and identify the client’s outcome objectives. Serve as a trusted advisor.
Adapt adoption plans based on assessed readiness and with consideration to the unique work environments within each site
Design scalable solutions, balancing local vs. system-level priorities
Build and maintain relationships across all levels and disciplines in assigned client portfolio - both horizontally (cross-functional) and vertically (patient-facing to executives); understand the unique pressures and challenges facing each assigned site and the organization as a whole. Understand the organization’s strategic plan, organizational priorities, and competing priorities.
Anticipate needs and navigate political complexity with diplomacy.
Identify, prioritize, design and implement quality and safety initiatives aligned with client needs and goals, and in accordance with the terms of the client engagement (client contract).
Translate initial scoping work conducted in partnership with Partner Development and apply ongoing assessment of the client environment into client-specific goals and improvement plans. Review and adjust as needed to reflect emerging factors and changes to underlying needs, with consideration to overall readiness and team culture.
Leverage comprehensive working knowledge of the moreOB Program – including our digital Learning Management System, tools and materials, processes and procedures - to create and deliver consistent, efficient and effective improvement plans.
Manage the pace, dependencies, and risks to support client success. Escalate risks and opportunities for improvement with suggested strategies to the Vice President, Professional Services.
Develop, deliver and manage communication, engagement, adoption and resistance management plans.
Onboard new clients or new leaders/core team members of existing clients through onboarding and expectations presentations/meetings.
Working closely with Quality Programs and Performance and Partner Development colleagues:
Identify, track and report success metrics (including leading and lagging indicators), risks, and status; identify gaps early and establish mitigation strategies with clear options and impacts.
Gather and analyze outcome measures to demonstrate client impact; gather client success stories to augment Salus’ inventory of results in support of proof of impact. Turn metrics into action, validate outcomes and adjust focus and priorities using data-driven analysis.
Conduct annual partnership review and support quarterly rounding sessions by tracking and reporting outcomes, capturing progress and challenges, and presenting results in accordance with established practices.
Working closely with the Vice President, Partner Development, actively seek opportunities to expand the value Salus Global offers within assigned portfolio; contribute to proposals and expansion opportunities.
Actively participate in training and development activities, including in-house training sessions and formal and informal coaching opportunities and remain accountable to implementing expected behaviours, policies, processes, and procedures.
Provide market intelligence to VP Quality Programs and Performance, VP Professional Services and VP Partner Development for the evolution of Salus Global offerings.
Working with the Director, Engagement Health and Contract Performance:
Track key engagement metrics and provide status of health of engagement, including escalating risks with mitigation strategies and proposing service recovery plans, as appropriate.
Pro-actively plan, prioritize and manage combined time over the duration of the client engagement, budgeting for and integrating your time incurred with the assigned Client Executive(s), as applicable, to ensure the development and delivery of safety and quality initiatives meet contract terms (or approved alternate time allocation as agreed with VP, Professional Services) and achieve desired outcomes to the satisfaction of the client.
Serve as assigned Delivery Subject Matter Expert, providing input in key organizational initiatives.
Partner with VP Partner Development and Director, Engagement Health & Contract Performance in the development of a contract renewal strategy based on current understanding of the client account.
Responsible for keeping client account relationships and contacts updated in Salesforce, keeping current meeting outcomes, activities, progress updated in Delivery Team client-specific SharePoint folder, and Task Management platform. Responsible for recording time in Salesforce on a weekly basis.
Brings an area of specialty / focus that adds subject matter expertise, seen an internal expert for team to access as needed.
Share knowledge and experience, support colleagues as appropriate (e.g., provide feedback, shadowing opportunities, co-facilitation) and model receptivity to feedback and learning opportunities. Readily share knowledge and experience, assist the broader team in problem-solving and identifying solutions for client teams that are struggling.
Model Salus Global’s core values in all interactions – whether with clients, colleagues or external parties.
KNOWLEDGE AND EXPERIENCE
Master’s degree (or equivalent) in Nursing, healthcare, business or related field.
Clinical and managerial experience within Ontario-based hospital settings with obstetrical and perinatal experience.
10+ years of progressive experience in complex organizations or multi-faceted team environments
Proven success leading interprofessional, multi-facility change initiatives / implementations including senior leadership and complex cultures is an asset. Experience would include advanced facilitation / presentations and communication.
Participation in provincial or regional initiatives / committees is an asset.
Consulting or healthcare advisory experience is an asset.
Simulation experience is an asset.
Certifications as an instructor for programs such as Fetal Health Surveillance, Neonatal Resuscitation Program, and Acute Care of at-Risk Newborns (ACoRN) is a strong asset.
Strong data/trend analysis and systems thinking; regional reporting and contract accountability experience.
Familiarity with BORN or other provincial data sets is an asset.
Bilingual (English/French) is an asset.
CORE COMPETENCIES
Systems thinking and portfolio leadership across regions/sites.
Strategic execution and readiness; mastery of pace, sequencing, and adoption.
Strong business acumen
Proven ability to cultivate trusted relationships across multiple levels and applicable disciplines.
Proven success leading change including culture, behavioural, process, quality across interprofessional leadership and clinical teams.
Experience developing and implementing safety and quality initiatives, with accountability to delivering agreed upon outcomes.
Data-driven decision making; experience designing, analyzing & actioning measures of success.
Value story creation and partner development to grow client impact.
Superior communication, presentation and facilitation skills.
Problem solving, learning agility.
TRAVEL/WORK CONDITIONS
Remote role with up to 20-30% anticipated travel; occasional evenings to support client availability.
If you are interested in being considered for this position, please submit your resume and cover letter to the attention of Human Resources at careers@salusglobal.com by October 21, 2026. Kindly indicate “Senior Client Executive” in the subject line.
Salus Global welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.
Thank you for your interest in joining Salus Global. Applicants selected for an interview will be contacted directly.
Background in healthcare with obstetrical and perinatal clinical experience required
Prior consulting experience is preferred
Bilingual (English / French) is an asset
Full-time, remote position with periodic travel required
Position Title Senior Client Executive
Reports To Vice President, Professional Services
OVERVIEW
The Senior Client Executive plays a pivotal role in advancing Salus Global’s vision to fuel the best team-based high-risk care in Canada. The Senior Client Executive leads the successful planning and implementation of client-based initiatives to strengthen safety culture and improve quality outcomes within complex, multi-site health systems. This role is accountable to understand the structure, issues and challenges, complexities and interdependencies within their assigned portfolio and develop a plan to address prioritized needs.
The Senior Client Executive builds and leverages relationships at the site, regional and provincial levels (including senior leadership, unit leadership, and patient-facing healthcare professionals). The Senior Client Executive excels at assessing readiness, and, applying strong business acumen and using a strategic planning approach, paces and sequences safety and quality initiatives to drive adoption and achieve desired outcomes at each site, aligned with regional and provincial priorities.
The Senior Client Executive may work independently on some client engagements, and with one or more Client Executives on others, depending on the scope of the engagement, client segmentation, and assessed needs (e.g., provincial contract). The Senior Client Executive is accountable to ensure the health of the engagement and oversees the entire client partnership including setting and tracking success measures to achieve client goals, identifying and mitigating risks, reporting outcomes, and managing to contract terms. For engagements where one or more Client Executive(s) are assigned, the Senior Client Executive leads and supports the successful development and execution of the safety and quality initiatives in accordance with the standards set by Salus Global.
RESPONSIBILITIES
Within assigned portfolio (multi-site systems, regional and/or provincial, complex single sites), strategically assess overall readiness, plan and sequence effective quality and safety initiatives that align with client outcome objectives and regional and/or provincial priorities, as applicable.
Orchestrate multi-site roadmaps where necessary to address system-level dependencies, ensuring alignment with system/provincial priorities
Assess overall readiness for change and identify the client’s outcome objectives. Serve as a trusted advisor.
Adapt adoption plans based on assessed readiness and with consideration to the unique work environments within each site
Design scalable solutions, balancing local vs. system-level priorities
Build and maintain relationships across all levels and disciplines in assigned client portfolio - both horizontally (cross-functional) and vertically (patient-facing to executives); understand the unique pressures and challenges facing each assigned site and the organization as a whole. Understand the organization’s strategic plan, organizational priorities, and competing priorities.
Anticipate needs and navigate political complexity with diplomacy.
Identify, prioritize, design and implement quality and safety initiatives aligned with client needs and goals, and in accordance with the terms of the client engagement (client contract).
Translate initial scoping work conducted in partnership with Partner Development and apply ongoing assessment of the client environment into client-specific goals and improvement plans. Review and adjust as needed to reflect emerging factors and changes to underlying needs, with consideration to overall readiness and team culture.
Leverage comprehensive working knowledge of the moreOB Program – including our digital Learning Management System, tools and materials, processes and procedures - to create and deliver consistent, efficient and effective improvement plans.
Manage the pace, dependencies, and risks to support client success. Escalate risks and opportunities for improvement with suggested strategies to the Vice President, Professional Services.
Develop, deliver and manage communication, engagement, adoption and resistance management plans.
Onboard new clients or new leaders/core team members of existing clients through onboarding and expectations presentations/meetings.
Working closely with Quality Programs and Performance and Partner Development colleagues:
Identify, track and report success metrics (including leading and lagging indicators), risks, and status; identify gaps early and establish mitigation strategies with clear options and impacts.
Gather and analyze outcome measures to demonstrate client impact; gather client success stories to augment Salus’ inventory of results in support of proof of impact. Turn metrics into action, validate outcomes and adjust focus and priorities using data-driven analysis.
Conduct annual partnership review and support quarterly rounding sessions by tracking and reporting outcomes, capturing progress and challenges, and presenting results in accordance with established practices.
Working closely with the Vice President, Partner Development, actively seek opportunities to expand the value Salus Global offers within assigned portfolio; contribute to proposals and expansion opportunities.
Actively participate in training and development activities, including in-house training sessions and formal and informal coaching opportunities and remain accountable to implementing expected behaviours, policies, processes, and procedures.
Provide market intelligence to VP Quality Programs and Performance, VP Professional Services and VP Partner Development for the evolution of Salus Global offerings.
Working with the Director, Engagement Health and Contract Performance:
Track key engagement metrics and provide status of health of engagement, including escalating risks with mitigation strategies and proposing service recovery plans, as appropriate.
Pro-actively plan, prioritize and manage combined time over the duration of the client engagement, budgeting for and integrating your time incurred with the assigned Client Executive(s), as applicable, to ensure the development and delivery of safety and quality initiatives meet contract terms (or approved alternate time allocation as agreed with VP, Professional Services) and achieve desired outcomes to the satisfaction of the client.
Serve as assigned Delivery Subject Matter Expert, providing input in key organizational initiatives.
Partner with VP Partner Development and Director, Engagement Health & Contract Performance in the development of a contract renewal strategy based on current understanding of the client account.
Responsible for keeping client account relationships and contacts updated in Salesforce, keeping current meeting outcomes, activities, progress updated in Delivery Team client-specific SharePoint folder, and Task Management platform. Responsible for recording time in Salesforce on a weekly basis.
Brings an area of specialty / focus that adds subject matter expertise, seen an internal expert for team to access as needed.
Share knowledge and experience, support colleagues as appropriate (e.g., provide feedback, shadowing opportunities, co-facilitation) and model receptivity to feedback and learning opportunities. Readily share knowledge and experience, assist the broader team in problem-solving and identifying solutions for client teams that are struggling.
Model Salus Global’s core values in all interactions – whether with clients, colleagues or external parties.
KNOWLEDGE AND EXPERIENCE
Master’s degree (or equivalent) in Nursing, healthcare, business or related field.
Clinical and managerial experience within Ontario-based hospital settings with obstetrical and perinatal experience.
10+ years of progressive experience in complex organizations or multi-faceted team environments
Proven success leading interprofessional, multi-facility change initiatives / implementations including senior leadership and complex cultures is an asset. Experience would include advanced facilitation / presentations and communication.
Participation in provincial or regional initiatives / committees is an asset.
Consulting or healthcare advisory experience is an asset.
Simulation experience is an asset.
Certifications as an instructor for programs such as Fetal Health Surveillance, Neonatal Resuscitation Program, and Acute Care of at-Risk Newborns (ACoRN) is a strong asset.
Strong data/trend analysis and systems thinking; regional reporting and contract accountability experience.
Familiarity with BORN or other provincial data sets is an asset.
Bilingual (English/French) is an asset.
CORE COMPETENCIES
Systems thinking and portfolio leadership across regions/sites.
Strategic execution and readiness; mastery of pace, sequencing, and adoption.
Strong business acumen
Proven ability to cultivate trusted relationships across multiple levels and applicable disciplines.
Proven success leading change including culture, behavioural, process, quality across interprofessional leadership and clinical teams.
Experience developing and implementing safety and quality initiatives, with accountability to delivering agreed upon outcomes.
Data-driven decision making; experience designing, analyzing & actioning measures of success.
Value story creation and partner development to grow client impact.
Superior communication, presentation and facilitation skills.
Problem solving, learning agility.
TRAVEL/WORK CONDITIONS
Remote role with up to 20-30% anticipated travel; occasional evenings to support client availability.
If you are interested in being considered for this position, please submit your resume and cover letter to the attention of Human Resources at careers@salusglobal.com by October 21, 2026. Kindly indicate “Senior Client Executive” in the subject line.
Salus Global welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.
Thank you for your interest in joining Salus Global. Applicants selected for an interview will be contacted directly.
