Director, People and Culture Partners Community Health (PCH) is a not-for-profit, charitable organization dedicated to transforming how seniors and aging adults experience care across Mississauga and West Toronto. Through a strong commitment to partnership, PCH integrates healthcare, wellness, and community services to deliver coordinated, person-centred care that responds to the evolving needs of individuals and their families. PCH operates Wellbrook Place, a state-of-the-art seniors campus that includes two long-term care homes and an Integrated Seniors’ Hub. Together, these services form the foundation of an innovative model of care that combines clinical excellence with inclusive, community-based programming. Guided by its 2026 to 2030 Strategic Plan, PCH is advancing integrated models of care, strengthening system partnerships, and expanding its role in research, education, and innovation across the aging continuum. As the organization enters its next phase of growth, PCH is seeking a strategic and values-driven Director, People and Culture (Director) to join its Senior Leadership Team. The Position Reporting to the Vice President, Business Operations and Chief Financial Officer, with a dotted line to the President, the Director provides strategic and operational leadership across all aspects of human resources, labour relations, and organizational development. As a member of the Senior Leadership Team, the Director plays a central role in shaping and advancing the organization’s people strategy to support its next phase of growth. Having moved through a period of rapid growth and workforce stabilization, PCH is now focused on strengthening its people practices, enhancing workforce capability, and building a more mature and integrated People and Culture function. The Director will lead this next phase by establishing clear structures, strengthening core HR operations, and introducing programs that support a high-performing, engaged workforce. The Director oversees a broad portfolio that includes labour relations, talent acquisition, workforce planning, learning and development, employee engagement, occupational health and safety, and HR systems. A key focus of the role will be to stabilize and optimize foundational HR processes while advancing a more strategic, forward-looking approach to workforce planning and organizational development. The Director will also play an important role in shaping a positive and inclusive workplace culture, grounded in the organization’s values of compassion, excellence, inclusivity, and creativity. As a visible and trusted leader, they will build credibility with staff, leaders, and labour partners, while fostering accountability, engagement, and continuous improvement. Operating in a complex, regulated healthcare environment, this role requires a leader who can balance hands-on operational leadership with strategic thinking, bringing structure and discipline while supporting innovation, continuous improvement, and long-term organizational performance. The Director will also ensure that people practices support safe, high-quality, resident-centred care and comply with the Fixing Long-Term Care Act, 2021 and applicable regulations. The Person The ideal candidate is an experienced HR leader with a strong track record of leading people and culture functions in complex, unionized environments. They bring deep expertise across core HR disciplines, including labour relations, talentmanagement, and organizational development, along with the ability to operate both strategically and operationally. They are a credible and collaborative leader who builds trust across teams, leaders, and labour partners, and who is comfortable navigating complexity and change. With a strong understanding of workforce challenges within healthcare or similarly regulated sectors, they are able to translate strategy into practical, actionable solutions that support both people and performance. Aligned with PCH’s values of compassion, excellence, inclusivity, and creativity, the successful candidate will be motivated by the opportunity to shape the organization’s people strategy and contribute to a high- performing, engaged, and inclusive workplace. This is an upcoming vacancy and the salary range for the position is $135,000 – $169,000, plus a comprehensive benefits package including an RRSP program. Compensation is currently under review and will be determined based on experience. To confidentially explore this opportunity, please email your resume, quoting the position title, to  resumes@promeus.ca . An Executive Brief is available upon request. PCH and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and advances equity in the workplace and in the communities served. We welcome applications from women, Indigenous peoples, racialized persons, people with disabilities, and individuals from 2SLGBTQIA+ communities.

Position Overview The Clinical Resource Leader (CRL) – Neonatal Intensive Care Unit (NICU) provides expert leadership in neonatal nursing practice, education, and quality improvement within Level II/III neonatal intensive care. The role advances clinical excellence through the design, implementation, and evaluation of evidence-based education and practice supports that enable staff to deliver safe, high-quality, family-integrated neonatal care. The CRL holds a dual-reporting relationship to ensure strong integration between NICU program priorities and hospital-wide nursing practice and education standards. In partnership with the Director, Maternal / Newborn / Child, the CRL supports NICU-specific practice, quality, and operational priorities. In partnership with the Director, Nursing Practice & Education, the CRL ensures alignment with nursing standards, education frameworks, competency expectations, and evidence-informed practice across the organization. The CRL functions as a neonatal clinical expert, educator, coach, and change agent, supporting nurses and interprofessional team members in developing advanced competence, confidence, and clinical judgement in the delivery of complex neonatal intensive care. Education Undergraduate degree in Nursing (required) Master's degree in nursing, Education, or a related Health Discipline (required) Current registration with the College of Nurses of Ontario (General Class) Basic Life Support (BLS) certification (required) Neonatal Resuscitation Program (NRP) Provider certification (required) NRP Instructor certification (required or willingness to obtain within 6 months of hire) Recognized Neonatal Intensive Care course required. Adult Education certification is considered an asset Breastfeeding course preferred. Experience Minimum five (5) years recent clinical experience in a Level II or Level III Neonatal Intensive Care Unit required. Demonstrated experience functioning in a clinical educator, professional practice, or advanced practice nurse educator–equivalent role Strong knowledge of neonatal standards of practice, high-acuity care, and family-integrated care models Demonstrated expertise in adult learning theory and experience designing, delivering, and evaluating clinical education Experience using simulation, eLearning, or innovative educational strategies (asset) Strong communication, facilitation, coaching, and change leadership skills Demonstrated ability to work collaboratively with diverse interprofessional stakeholders Excellent organizational skills with the ability to manage multiple priorities and complex initiatives Demonstrated commitment to professional development and continuous practice improvement Good work and attendance record required. All employees of Michael Garron Hospital (MGH),a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario. All employees of MGH are responsible to contribute toa transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH. All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.

About The Ottawa Hospital The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community. From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones. Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve. Position Information The Director, Digital Solutions Infrastructure Services serves patients, families, TOH employees, physicians and regional partners.  The individual will be an innovative, servant leader that leverages values to drive transformation. Working with government, industry leaders and local partners, the Director will position technology to enable advancing clinical practice, sound business functions and the academic/research mission for the Ottawa Hospital.  A significant aspect of the role will be building out regional cyber security services to protect access to care for patients. As integral member of the team reporting to the EVP/CDO, the role will contribute to innovation through digital solutions in support of the TOH patients/families requirement for safe and high quality health services, clinician/scientists quest for outcomes from research and the aligned to the academic mission. Adopting generative AI and robotic process automation solutions will improve the value of health services and create national firsts from the nation's capital.  The Director will have opportunities to coach and mentor a team to bring digital innovation to TOH and our regional partners. The Director, Digital Solutions Infrastructure Services provides architecture and design expertise for complex information technology systems, clinical/corporate systems, security solutions, and cloud-based architectures. The leader engages in consultation services to senior management on core systems and technology directions and deployments. The individual will provides guidance and recommendations on significant corporate investments and procurements. The leader will bring assurance of high value and sustainable digital architectures in support of patients and the full business of the academic health sciences centre serving Eastern Ontario. Within their own team, the Director applies learning and accountability consistent with a just culture, provides staff with written instruction on safety precautions where appropriate, ensures that staff adhere to standards of safe work and patient care, and closes the loop on staff and patient safety issues to ensure continuous improvement.   Rotation/Shifts Days, 8 hour shifts  Salary range $158,248.35 - $192,529.35/ Annual What you will do Designs and implements short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements; Participates in the development of IT strategies; Engages with regional partners at the senior leadership level to support consolidated and coordinated technology solutions to build a digitally connected eco-system in support of caring for patients; this includes supporting business plans and a model of CRM support Conducts research and makes recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts; Establishes service level agreements with business units; Develops, documents, communicates, and enforces a technology standards policy; Develops, documents, makes recommendations, and communicates plans for investing in IT infrastructure, including analysis of cost reduction opportunities; Develops and executes test plans to check infrastructure and systems technical performances. Reports on findings and makes recommendations for improvement; Reviews new and existing IT projects, systems design, and procurement/outsourcing plans for compliance with IT standards and architectural plans; Maintains in-depth knowledge of company's strategic business plans; Provides architectural consulting expertise, direction, and assistance to systems analysts and IT cloud engineers;  Develops and manages an IT cloud infrastructure capacity plan; Conducts research on emerging cloud technologies in support of infrastructure development efforts and recommends technologies that will increase cost effectiveness and infrastructure flexibility; Designs, develops, and oversees implementation of end-to-end IT cloud integrated systems. Performs security assessments, identifies gaps in existing security architecture, and recommends changes or improvements; Designs security architecture elements to mitigate threats Participates in risk assessments programs for new technologies and projects.  Utilizes secured configuration management processes; Assists in developing a disaster recovery and business continuity plans. Identifies and prioritizes system functions required to promote continuity and availability of critical business processes such that in the circumstance of system failure critical business functions are restored or recovered promptly; Leads the development of long-term vision, strategies, and roadmaps for storage servers and databases across the organization in conjunction with company objectives; Works closely with operations, project management, application development, network security teams to develop scalable, maintainable, consistent, highly available storage architectures that meet business objectives and set relevant service-level agreements; Performs capacity planning analysis and other needs assessments to inform storage architecture strategy;  Establish strategies for storage consolidation, centralization, and optimization to reduce downtime and costs while improving security and storage performance; Designs redundant systems and policies for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets; Provides direction and assistance to team members, direct reports and business owners;  Manages, develops and coaches a team of IT professionals. This includes recruit, retain, performance reviews, daily activities, and corrective action when necessary, building collaboration, partnership, and credibility; Provides operational KPI's and reports to the Digital Solutions leadership team; Manages the Incident, Change, and Problem management processes. Ensures they are being followed and reports on their effectiveness;  Manage both in-house and third-party service providers ensuring IT infrastructure services are available to the end users and ensuring the delivery of services and adherence to contract service level performance standards . What you will bring 4-year Bachelor's degree in Information Systems, Computer Science, or a similar field or equivalent work experience; Minimum of 2 of the following credentials/certification: CISSP, CCSP, ITIL Manager level, Project Management (PMP) or relevant equivalency; Minimum of 10 years Managing , supporting and delivering IT infrastructure design (cloud technologies) and service delivery and operational excellence. Understanding and knowledge of Health industry best practices; Minimum of 10 years of experience managing typical multi-tier architectures: web servers, caching, application servers, load balancers, and storage; Minimum of five (5) years of leadership experience managing a team of technology professionals, ideally in a Healthcare IT environment; Minimum of five (5) years of experience planning and implementing large scale IT improvement projects using industry frameworks (ITIL, CUSSO, etc.)  Ability to make sound and logical judgments. Demonstrated leadership and personnel/project management skills. Strong interpersonal, written, and oral communication skills., with the ability to work and lead effectively across internal and external organizations; Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations; Ability to translate strategic goals/objectives into individual deliverables for direct reports; Demonstrated ability to think strategically about business, product, and technical challenges; Track record of successful Infrastructure projects. What you can expect from us The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.   We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services. The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives. Interested? Apply today! Please submit your online application by 11:59 p.m. EST the day the job posting closes. It is mandatory that you provide a thoroughly completed application with all the necessary information to help us determine whether you meet the qualifications as outlined on the job posting. Failure to do so will result in being screened out of the competition. Thank you for your cooperation and assistance. All TOH staff are accountable for providing quality and safe care to patients. The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca Please submit your application for Job ID# 110754 via our Careers page at  http://https://www.ottawahospital.on.ca/en/career-opportunities/  . We thank all those who apply but only those selected for further consideration will be contacted.