Posting closes:  July 2, 2026 at 5:00pm About Us:   The Canadian Mental Health Association Waterloo Wellington (CMHA WW) provides a full care system for those with addictions, mental health or developmental needs. We serve everyone from children to adults to seniors, all under one roof. Our programs help individuals and families to lead lives filled with meaning and promise. We have 400 staff at offices in Cambridge, Waterloo, Kitchener, Guelph, Fergus, and Mount Forest.    We are fully accredited by Accreditation Canada and are proud of our Exemplary Status (the highest standing) received at our most recent accreditation exercise.   Why Join our Team: Competitive Compensation and Benefits:  Our compensation package includes a competitive salary and generous benefits supporting the wellness of our staff.  We are proud to be members of the Healthcare of Ontario Pension Plan (HOOPP) offering one of Canada’s largest and most respected defined benefit plans.   Career Development Opportunities:  Our wide range of services and supports allows for varied opportunities for career growth.  Our multi-disciplinary approach to care offers cross collaboration and enhanced opportunities for learning.  A formal succession planning process is key to our internal leadership recruitment.   Values that include:  Mutual Respect, Accountability, Integrity and Excellence and Innovation and a culture that is welcoming and inclusive.    Commitment to Health and Safety:  We have a strong health and safety culture at CMHA WW and work tirelessly to address the health and safety needs of staff and the people we serve.    The Opportunity:   We are recruiting for a Vice President, Clinical Services This a regular full-time newly created position (minimum of 35 hours per week Monday to Friday 9am to 5pm) based at 737 Woolwich St, Guelph.  The Vice President, Clinical Services (VP, Clinical Services) is a member of the Executive Leadership Team at the Canadian Mental Health Association Waterloo Wellington (CMHA WW) and reports to the Chief Executive Officer (CEO), providing executive leadership and organization-wide accountability for clinical services, clinical excellence, quality improvement, client safety, enterprise risk management, and privacy and health information management across a multi-site, community-based mental health and addictions organization. The VP, Clinical Services ensures services are safe, equitable, evidence-based, trauma-informed, are compliant with funder’s requirements, accreditation, and regulatory requirements, including privacy legislation and standards governing the collection, use, disclosure, and protection of personal health information. The role integrates clinical governance, system accountability, and risk stewardship with enterprise privacy governance to drive consistent standards while enabling responsive, high-quality care across diverse programs and geographies. The VP Clinical Services also holds executive oversight for the performance, integration, and continuous improvement of clinical service delivery across the organization. As a trusted advisor to the CEO and Board, the VP Clinical Services leads organization-wide quality, risk, and accreditation systems, and serves as Chief Privacy Officer, providing strategic oversight of privacy governance, compliance, breach management, and organizational practices related to health information. The VP strengthens system partnerships and advances innovation and continuous improvement in clinical care, information stewardship, and service delivery. Key Responsibilities: Clinical Governance & Professional Practice Provide executive leadership and professional accountability for clinical services across all services and programs across the lifespan provided by CMHA WW. Establish and sustain an integrated clinical governance framework that ensures consistent standards, accountability, and excellence across all programs, services and sites. Oversee clinical leadership structures, including professional practice, clinical ethics, and scope of practice optimization. Ensure alignment of clinical services with regulatory standards, best practices, and organizational priorities. Drive consistency and integration of clinical service delivery across multiple sites, ensuring equitable access, standardized care pathways, and seamless client transitions between programs and services Quality, Client Safety & Continuous Improvement Lead the development, implementation, and evaluation of the organization’s Quality Management System. Establish organization-wide quality performance indicators, outcome measurement frameworks, and reporting structures. Ensure consistent client safety practices, including incident reporting, investigation, disclosure, and system-level improvement. Monitor organizational performance, identify trends and risks, and ensure timely mitigation and corrective action. Integrate quality improvement initiatives directly into clinical service delivery to drive measurable improvements in care outcomes and client experience. Champion a culture of continuous quality improvement, client experience, and organizational learning. Oversee Quality of Care review processes and ensure compliance with applicable legislation, including the Quality of Care Information Protection Act (QCIPA). Risk Management & Compliance Provide executive oversight of clinical and organizational risk within the Enterprise Risk Management (ERM) framework. Ensure compliance with applicable legislation, regulatory requirements, professional standards, and funder expectations. Oversee the development, implementation, and monitoring of policies, procedures, and standards that mitigate risk and support safe, high-quality care. Lead organizational response to critical incidents, complaints, and external reviews, ensuring transparency, accountability, and continuous improvement. Ensure systems are in place for the reporting, investigation, and management of incidents, complaints, and Serious Occurrences, including compliance with funder reporting requirements. Promote a proactive, organization-wide approach to risk identification, prevention, and mitigation to safeguard clients, staff, and organizational assets. Privacy & Health Information Management Serve as the organization’s Chief Privacy Officer (CPO), providing executive leadership and accountability for privacy and health information management. Ensure compliance with applicable privacy legislation (including PHIPA), and oversee organizational practices related to the collection, use, disclosure, retention, and protection of personal health information. Establish and sustain an enterprise-wide privacy governance framework, including policies, standards, and controls that support compliance and risk mitigation. Oversee the management of privacy breaches and complaints, ensuring timely investigation, resolution, and system-level improvements. Lead privacy and health information audits, monitoring, and continuous improvement initiatives to strengthen organizational practices. Provide strategic oversight of health information management, including data governance, standardization, and the effective use of information to support quality care and decision-making. Build organizational capacity through education, guidance, and leadership to ensure consistent application of privacy and health information standards across all programs and sites Accreditation, Standards & System Accountability Serve as the organization’s Executive Lead for Accreditation Canada and Health Standards Organization (HSO) processes, ensuring ongoing readiness and compliance. Oversee Required Organizational Practices (ROPs) and alignment with national quality and safety standards. Ensure fulfillment of Ontario Health accountability requirements, including Multi-Sector Service Accountability Agreement (MSAA) obligations, quality improvement plans, and performance reporting. Represent CMHA WW in regional and provincial forums, contributing to system planning, integration, and transformation initiatives. Strategy, Innovation & System Integration Contribute to organizational strategic planning, with a focus on clinical quality, safety, and sustainability. Lead clinical and quality input into service design, transformation, and innovation initiatives. Advance integrated care models and partnerships that improve access, coordination, and client outcomes. Provide Executive Leadership for change management initiatives, including implementation of new models of care, technologies, and system reforms. Identify opportunities to expand or redesign clinical services to better meet emerging community needs and system priorities. Governance & Board Relations Provide regular reporting and strategic advice to the CEO and Board on clinical performance, quality, client safety, and risk. Support Board and the Board’s Committee on Performance, Quality, Risk and Ethics (PQRE) decisions through reporting, analysis, and recommendations. Ensure transparency and alignment between governance, strategy, and operational performance. Leadership & Organizational Culture Provide Executive Leadership for change management related to new models of care, digital tools, or system reforms. Lead clinical input into service redesign, expansion, and innovation across multiple sites. Provide leadership, coaching, and accountability for senior clinical, quality, and risk leaders. Support leadership development, succession planning, and workforce sustainability within clinical and quality portfolios. Foster a culture of accountability, transparency, and ethical stewardship of clinical and personal health information. Contribute to organizational strategic planning with a focus on clinical quality, safety, and sustainability. Apply CMHA WW privacy, quality, and risk management standards consistently across all responsibilities and duties. Demonstrate commitment to CMHA WW’s Mission, Vision, and Values in all daily work and professional interactions. Provide CEO Coverage as designated by the CEO. Qualifications: Education and Experience: Master’s degree in a regulated health profession, health administration, public health, or a related field; doctoral degree considered an asset. Current registration in good standing with a relevant regulatory college Significant progressive senior leadership experience in healthcare, preferably within community mental health and addictions or a similarly complex environment. Demonstrated experience leading at an executive level in: Clinical governance and professional practice Quality improvement and patient safety Enterprise risk management and regulatory compliance Clinical service delivery, program performance, and multi-site operations Experience with Accreditation Canada / HSO standards and Ontario Health accountability frameworks. Proven experience leading organizational transformation, system integration, and large-scale change initiatives. Required Skills & Abilities: Strong systems thinking with the ability to lead across complex, multi-site environments. Strategic mindset with the ability to translate vision into measurable outcomes. Advanced knowledge of quality improvement methodologies, performance measurement, and risk mitigation. Exceptional communication, relationship-building, and stakeholder engagement skills. Demonstrated ability to influence at executive, Board, and system levels. High level of political acuity and sound judgment in complex environments. Commitment to equity, inclusion, and culturally safe care. Strong project management, organizational, and analytical skills. Advanced proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and PDF tools. Valid G Class driver’s license, access to a reliable personal vehicle, and appropriate insurance  Embody CMHA WW values: Mutual Respect, Integrity, Accountability, Excellence, and Innovation. Compensation:  Level 12 (Non-Union) $76.78 to $91.75 per hour ($139,739.60 to $166,985.00 annually) Qualified applicants are invited to submit a resume and cover letter (in one document) outlining how your skills and experience meet the position requirements. CMHA WW, as an equal opportunity employer, embraces diversity and is committed to creating an inclusive workplace.  Our goal is to attract, develop and retain talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome applications from all qualified persons. *We do not use AI in our screening process.

Chief & Medical Director, Emergency Department About the Role Cambridge Memorial Hospital is seeking a visionary physician leader to serve as Chief and Medical Director of Emergency Medicine. In this dual-role position, you will provide both clinical and administrative leadership for our Emergency Department (ED), ensuring the delivery of exceptional, evidence-based emergency care to our community. You will partner with hospital leadership, nursing, and interdisciplinary teams to drive quality, safety, and operational excellence. About Cambridge Memorial Hospital Cambridge Memorial Hospital is a vibrant, full-service, 217-bed acute care hospital affiliated with McMaster DeGroote School of Medicine, located in Cambridge, Ontario. Serving the communities of Cambridge North Dumfries and Region of Waterloo, it provides a wide range of inpatient and outpatient care services, including intensive care, surgery, maternal and newborn care and mental health supports. Our Emergency Department is a high-volume, full-service unit equipped to handle a broad spectrum of acute medical, surgical, pediatric, and trauma cases. We are committed to fostering a collaborative, supportive work environment where clinicians thrive and patients receive timely, expert care. Our facility serves a diverse patient population and is deeply rooted in the community we serve. A decade long capital redevelopment project completed in 2025, modernizing the hospital to meet the evolving needs of the growing communities it serves. With state-of-the-art patient care facilities, CMH is one of the most technologically sophisticated hospitals in the Waterloo Wellington region. CMH is also currently embarking on a journey to implement a new Hospital Information System (HIS) in the fall of 2026. Key Responsibilities Clinical leadership: Provide direct patient care as a practicing emergency physician, maintaining a clinical presence in the ED. Set and uphold clinical standards, protocols, and evidence-based practices across the department. Champion a culture of patient safety, compassionate care, and clinical excellence. Oversee and participate in peer review, credentialing, and privileging processes for ED providers. Administrative & Operational Leadership: Develop, implement, and monitor departmental policies, procedures, and strategic initiatives. Oversee scheduling, staffing, and resource allocation to ensure 24/7 coverage and optimal patient throughput. Manage departmental budgets, financial performance, and resource utilization in collaboration with hospital administration. Lead recruitment, onboarding, and retention of emergency medicine physicians and advanced practice providers. Serve as a key liaison between the Emergency Department, hospital administration, and the medical staff. Partner with hospital and system leadership on strategic planning and program development Support undergraduate and postgraduate medical education and scholarly activity within the department. Quality, Safety & Compliance: Champion patient safety, equity and evidence-based practice Lead quality improvement initiatives Oversee clinical operations, including patient flow, quality improvement, and resource utilization Oversee quality reviews, critical incident analysis, and corrective action planning. Collaborate with nursing leadership to promote interdisciplinary teamwork and shared accountability. Community & Strategic Engagement: Represent the Emergency Department on medical staff committees and hospital leadership forums. Participate in community outreach, disaster preparedness planning, and EMS coordination. Identify opportunities for service line growth and department innovation. Qualifications Doctor of Medicine (MD) with certification in Emergency medicine (FRCPC, CCFP-EM, or equivalent) Eligible for licensure with the College of Physicians and Surgeons (CPSO) Demonstrated leadership experience in emergency medicine Strong track record in clinical excellence, quality improvement and team leadership Experience in medical education and/or research would be an asset Exceptional communication, collaboration, and change management skills Minimum of 5 years of clinical experience in emergency medicine. Minimum of 2–3 years of leadership, administrative, or medical directorship experience. Demonstrated commitment to quality improvement, patient safety, and evidence-based practice. Strong interpersonal, communication, and conflict-resolution skills. Fellowship training or advanced degree in healthcare administration (MBA, MHA, or equivalent) would be an asset. Why Join Us Opportunity to shape the future of emergency care in a growing community Academic affiliation with McMaster DeGroote School of Medicine with opportunities for teaching and research Collaborative and supportive leadership environment Located approximately 1 hour from Toronto, London and Hamilton, offering access to urban amenities and natural surroundings Submit materials to: Medical Affairs, Nina Grealy ngrealy@cmh.org Questions: Contact the Office of Medical Affairs at (519) 621-2330 extension 2305 How to Apply : Interested candidates are invited to forward their Expression of interest describing their relevant leadership experience, and three professional references, along with their CV to Nina Grealy in the Medical Affairs office at Cambridge Memorial Hospital. Applications are reviewed on a rolling basis and the position will remain open until filled. We look forward to welcoming a new member to our team. Chief of Staff Office and Medical Affairs Cambridge Memorial Hospital Ngrealy@cmh.org Tel: 519-621-2333, ext. 2305 Fax: 519-740-4934 CMH Inclusion Statement At Cambridge Memorial Hospital (CMH), community matters to us. We acknowledge and are grateful for the opportunity to meet, work and offer healthcare on what is the traditional territories for the Anishinaabe, the Haudenosaunee and the Chinnonton. We are committed to providing and fostering a respectful, caring, and inclusive workplace; one that generates belonging.  We want a work culture where people are free to express their authentic selves and are able to bring their best daily. That includes a workplace that is free from violence, harassment and discrimination of any kind. We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity or physical ability.  We promise to ask if needed, and to provide reasonable accommodation to you during the recruitment and selection process to ensure an equitable experience. To support all of us in this journey, Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI) and provides access to all CMH members to CCDI resources and education. We encourage you to reflect upon our inclusive commitment to you as we welcome and encourage you to explore a promising future career at CMH. We thank all those who apply, however only those selected for an interview will be contacted.