Mackenzie Health
The Nurse Practitioner (NP) acts as an autonomous health professional with advanced education and provides essential health services grounded in professional, ethical and legal standards. With a specialty-based focus, the NP works within an expanded nursing role and utilizing expert skill to formulate clinical decisions and appropriate management of acute pain. The NP integrates in-depth knowledge of advanced nursing practice and theory, health management, health promotion, disease/injury prevention, and other relevant biomedical and psychosocial theories to provide comprehensive health services. The NP will utilize a collaborative approach with the broader interprofessional surgical team. The NP works in collaboration with clients and other health-care providers in the provision of high-quality patient-centered care. They work with diverse client populations in a variety of contexts and practice settings.
The Nurse Practitioner has an expanded scope of practice that includes a range of diagnoses, prescribing a range of drugs and ordering a range of diagnostic tests. The NP role will encompass the full scope of advanced nursing practice blended with expanded functions including medical directives.
As a member of the Surgery Program team, the NP will specialize in complex pain management for surgical patients across the two hospital sites. The goal of care will be to support as a clinical expert, the peri operative and inpatient patients and teams in addressing acute and complex pain management issues as well as provide support for the safe and seamless transition of care.
Duties
Collaborate with Anesthesia to create a patient centered pain management care plan involving the patient and family.
Work closely daily with the Acute Multi-Service (AMS) Anesthesiologist to design and execute pain management care plans.
Provide continuity of care and discharge education at the time of discharge from hospital, supporting the patient's recovery at home and bridging care to the outpatient team and community resources.
Collaborate with community-based pain management programs to help patients with pain relief that extend beyond the surgical program
Lead scholarly work in quality improvement, research and interprofessional education.
Play a leadership role and perform quality improvement and administrative responsibilities.
Participate in policy and procedure development.
Perform research activities; deliver, coordinate and participate in education and professional development activities/programs.
Perform activities to further develop and strengthen the profession.
What must you have?
Completion of Masters Degree Program in Nursing
Registered with the College of Nurses of Ontario as an Extended Class RN and is a member in good standing.
Minimum of 3 years of recent clinical experience in Surgery and/or acute pain management required.
Membership in the Nurse Practitioner Association of Ontario preferred.
National certification in Perioperative Nursing from the Canadian Nurses Association preferred
Current certification in Basic Cardiac Life support is required.
What else do you bring?
Advanced clinical knowledge of current best practices in management of acute pain for Surgery patients inclusive of multi-modal treatment plans.
Expert understanding of anaesthesia-based care.
Demonstrated knowledge of chronic pain
Demonstrated knowledge and experience of theories guiding adult learning principles and principles guiding health promotion activities.
Demonstrated knowledge of planning, developing and implementing education initiatives for health care providers and community members.
Experience in Case Management preferred.
Embraces a philosophy of patient and family centered care using effective communication and counselling skills
Demonstrates leadership in clinical excellence.
Excellent Assessment and provision of services to clients, families and communities.
Advanced nursing assessment skills and sound knowledge of clinical therapeutics related to surgery and pain management.
Excellent organizational, critical appraisal and analytical skills.
Ability to work independently and as part of a team.
High level of initiative and self-direction.
Exemplary interpersonal and communications skills.
Computer literacy in a Windows environment utilizing Word, Excel, PowerPoint and Outlook at a senior level.
Proven attendance record.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
Ability to perform the essential duties of the job.
Effective use of empathy in interactions with others.
Demonstrated behaviors consistent with Mackenzie Health’s Commitment to Caring.
Behaviour modelling that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting healthcare environment.
* This position is represented by ONA
*You may be required to work at any site of Mackenzie Health
Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.
We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.
The Nurse Practitioner (NP) acts as an autonomous health professional with advanced education and provides essential health services grounded in professional, ethical and legal standards. With a specialty-based focus, the NP works within an expanded nursing role and utilizing expert skill to formulate clinical decisions and appropriate management of acute pain. The NP integrates in-depth knowledge of advanced nursing practice and theory, health management, health promotion, disease/injury prevention, and other relevant biomedical and psychosocial theories to provide comprehensive health services. The NP will utilize a collaborative approach with the broader interprofessional surgical team. The NP works in collaboration with clients and other health-care providers in the provision of high-quality patient-centered care. They work with diverse client populations in a variety of contexts and practice settings.
The Nurse Practitioner has an expanded scope of practice that includes a range of diagnoses, prescribing a range of drugs and ordering a range of diagnostic tests. The NP role will encompass the full scope of advanced nursing practice blended with expanded functions including medical directives.
As a member of the Surgery Program team, the NP will specialize in complex pain management for surgical patients across the two hospital sites. The goal of care will be to support as a clinical expert, the peri operative and inpatient patients and teams in addressing acute and complex pain management issues as well as provide support for the safe and seamless transition of care.
Duties
Collaborate with Anesthesia to create a patient centered pain management care plan involving the patient and family.
Work closely daily with the Acute Multi-Service (AMS) Anesthesiologist to design and execute pain management care plans.
Provide continuity of care and discharge education at the time of discharge from hospital, supporting the patient's recovery at home and bridging care to the outpatient team and community resources.
Collaborate with community-based pain management programs to help patients with pain relief that extend beyond the surgical program
Lead scholarly work in quality improvement, research and interprofessional education.
Play a leadership role and perform quality improvement and administrative responsibilities.
Participate in policy and procedure development.
Perform research activities; deliver, coordinate and participate in education and professional development activities/programs.
Perform activities to further develop and strengthen the profession.
What must you have?
Completion of Masters Degree Program in Nursing
Registered with the College of Nurses of Ontario as an Extended Class RN and is a member in good standing.
Minimum of 3 years of recent clinical experience in Surgery and/or acute pain management required.
Membership in the Nurse Practitioner Association of Ontario preferred.
National certification in Perioperative Nursing from the Canadian Nurses Association preferred
Current certification in Basic Cardiac Life support is required.
What else do you bring?
Advanced clinical knowledge of current best practices in management of acute pain for Surgery patients inclusive of multi-modal treatment plans.
Expert understanding of anaesthesia-based care.
Demonstrated knowledge of chronic pain
Demonstrated knowledge and experience of theories guiding adult learning principles and principles guiding health promotion activities.
Demonstrated knowledge of planning, developing and implementing education initiatives for health care providers and community members.
Experience in Case Management preferred.
Embraces a philosophy of patient and family centered care using effective communication and counselling skills
Demonstrates leadership in clinical excellence.
Excellent Assessment and provision of services to clients, families and communities.
Advanced nursing assessment skills and sound knowledge of clinical therapeutics related to surgery and pain management.
Excellent organizational, critical appraisal and analytical skills.
Ability to work independently and as part of a team.
High level of initiative and self-direction.
Exemplary interpersonal and communications skills.
Computer literacy in a Windows environment utilizing Word, Excel, PowerPoint and Outlook at a senior level.
Proven attendance record.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
Ability to perform the essential duties of the job.
Effective use of empathy in interactions with others.
Demonstrated behaviors consistent with Mackenzie Health’s Commitment to Caring.
Behaviour modelling that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting healthcare environment.
* This position is represented by ONA
*You may be required to work at any site of Mackenzie Health
Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.
We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.
Halton Healthcare
Full-time
FTE: 1.0 FTE
Union Status: NON UNION
Shift Schedule (Hours are subject to change based on operational needs): Mon-Fri – 7.5 hour day shifts
Employment Status: Permanent Full-time
Department: OT Performance Analytics
Site Location: Multi-Site (Oakville, Milton, Georgetown)
Compensation: CAD 73.128 - CAD 91.385 - hourly
Company Description
Halton Healthcare’s vision of exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians, volunteers and visitors. We believe in exemplary PEOPLE experiences always!
At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.
We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.
Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities of Oakville, Milton and Halton Hills. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.
Job Description
Halton Healthcare is embarking on a transformational journey to strengthen our data and analytics capabilities in support of our mission to “deliver exemplary patient experiences, always.”
Reporting to the Vice President, Strategy and Partnerships, the Director, Data, Analytics, and Reporting will lead the modernization of an enterprise-wide Data and Analytics program, structured as a hybrid hub-and-spoke model. The Director will develop and execute a Data and Analytics and Roadmap that enables trusted data, actionable insights, and responsible innovation across the organization, including through the advancement of artificial intelligence.
This role will ensure that data becomes a strategic asset underpinning supporting decision-making, operational excellence, and enhanced clinical and patient outcomes.
Qualifications
Implement a multi-year Data and Analytics Strategy and Roadmap aligned with Halton Healthcare’s strategic priorities and that includes the advancement of the use of artificial intelligence.
Lead the establishment of the central Data and Analytics Hub, defining structure, operating model, and services to spoke teams across clinical and business areas. Develop strategic alliances and relationships internally and externally to ensure the success of the Hub.
Collaborate with leaders in Strategy, Quality, IT, and Operations to drive transformation and change management.
Establish a comprehensive Data Governance Framework covering data quality, metadata, privacy, ethics, and model governance. The Framework should enable the organization to more actively and safely leverage artificial intelligence in the advancement of its operations and strategic plan.
Chair a Data Governance Council to oversee standards, steward data assets, and ensure compliance with PHIPA and Ontario Health data frameworks
In partnership with Legal, Ethics, and Privacy, develop and maintain policies and processes for the ethical and transparent use of AI, including model validation and risk monitoring.
Work closely with business areas to understand their needs and oversee the design and delivery of enterprise reporting products (dashboards, scorecards) and analytic products (predictive models, simulations) supporting operational, clinical, and strategic leaders best suited to their meet their requirements.
Create organizational practices and processes to monitor and improve data quality
Promote analytic usage and skills among management and staff through programs that provide training, mentoring, and the selection of appropriate analytics tools.
Collaborate with IT and Digital Health to define a scalable, secure, and interoperable data and AI ecosystem.
Integrate key data sources across EMR, ERP, HR, Finance, and Patient Experience systems to enable enterprise analytics.
Stay abreast of developments in AI, generative AI, interoperability (FHIR, HL7), and cloud technologies (Azure, Snowflake, Power BI).
Build and lead a high-performing team of data and analytics professionals.
Develop internal capacity through data literacy programs and cross-functional training, including in evolving capabilities in artificial intelligence.
Promote a culture of ethical innovation, transparency, and continuous improvement.
Work across the organization to ensure key collaborators are part of the change to become a more data-driven organization
Monitor, oversee and accountable for all aspects of fiscal management of the Hub.
Accountable for the quality and accuracy of all work produced by the Hub.
Responsible for client satisfaction for all services provided by the Hub
Qualifications
Master’s degree in Health Informatics, Data Science, Public Health, or a related discipline (or equivalent combination of education and experience) ·
10+ years in data and/or analytics leadership, with at least 5 years in a senior management role—preferably in healthcare, public sector, or complex regulated environments.
Strong understanding of modern data and AI technologies an asset (Azure,Snowflake, Power BI, Python, ML platforms, Epic Caboodle/Clarity, governance tools like Collibra/Alation).
Expertise in PHIPA, privacy-by-design, responsible AI frameworks, and Ontario
Health data standards an asset
Proven ability to lead multidisciplinary teams, influence across functions, and drive enterprise change.
Exceptional communicator who can translate technical insights into strategic and operational value.
Additional Information
Hours: Monday to Friday 8:30-4:30
Salary : $73.128 to $91.385 per hour
REF3223D
Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.
Please note that while this job is posted on Halton Healthcare's career page, it may also appear on third-party job boards. These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To ensure your application is reviewed by our team, we recommend applying directly through our Halton Healthcare careers site.
We thank all those who apply but only those individuals selected for further consideration will be contacted.
Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.
The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment. This includes demonstrating compliance with Halton Healthcare’s Immunization Policies.
All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Full-time
FTE: 1.0 FTE
Union Status: NON UNION
Shift Schedule (Hours are subject to change based on operational needs): Mon-Fri – 7.5 hour day shifts
Employment Status: Permanent Full-time
Department: OT Performance Analytics
Site Location: Multi-Site (Oakville, Milton, Georgetown)
Compensation: CAD 73.128 - CAD 91.385 - hourly
Company Description
Halton Healthcare’s vision of exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians, volunteers and visitors. We believe in exemplary PEOPLE experiences always!
At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.
We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.
Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities of Oakville, Milton and Halton Hills. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.
Job Description
Halton Healthcare is embarking on a transformational journey to strengthen our data and analytics capabilities in support of our mission to “deliver exemplary patient experiences, always.”
Reporting to the Vice President, Strategy and Partnerships, the Director, Data, Analytics, and Reporting will lead the modernization of an enterprise-wide Data and Analytics program, structured as a hybrid hub-and-spoke model. The Director will develop and execute a Data and Analytics and Roadmap that enables trusted data, actionable insights, and responsible innovation across the organization, including through the advancement of artificial intelligence.
This role will ensure that data becomes a strategic asset underpinning supporting decision-making, operational excellence, and enhanced clinical and patient outcomes.
Qualifications
Implement a multi-year Data and Analytics Strategy and Roadmap aligned with Halton Healthcare’s strategic priorities and that includes the advancement of the use of artificial intelligence.
Lead the establishment of the central Data and Analytics Hub, defining structure, operating model, and services to spoke teams across clinical and business areas. Develop strategic alliances and relationships internally and externally to ensure the success of the Hub.
Collaborate with leaders in Strategy, Quality, IT, and Operations to drive transformation and change management.
Establish a comprehensive Data Governance Framework covering data quality, metadata, privacy, ethics, and model governance. The Framework should enable the organization to more actively and safely leverage artificial intelligence in the advancement of its operations and strategic plan.
Chair a Data Governance Council to oversee standards, steward data assets, and ensure compliance with PHIPA and Ontario Health data frameworks
In partnership with Legal, Ethics, and Privacy, develop and maintain policies and processes for the ethical and transparent use of AI, including model validation and risk monitoring.
Work closely with business areas to understand their needs and oversee the design and delivery of enterprise reporting products (dashboards, scorecards) and analytic products (predictive models, simulations) supporting operational, clinical, and strategic leaders best suited to their meet their requirements.
Create organizational practices and processes to monitor and improve data quality
Promote analytic usage and skills among management and staff through programs that provide training, mentoring, and the selection of appropriate analytics tools.
Collaborate with IT and Digital Health to define a scalable, secure, and interoperable data and AI ecosystem.
Integrate key data sources across EMR, ERP, HR, Finance, and Patient Experience systems to enable enterprise analytics.
Stay abreast of developments in AI, generative AI, interoperability (FHIR, HL7), and cloud technologies (Azure, Snowflake, Power BI).
Build and lead a high-performing team of data and analytics professionals.
Develop internal capacity through data literacy programs and cross-functional training, including in evolving capabilities in artificial intelligence.
Promote a culture of ethical innovation, transparency, and continuous improvement.
Work across the organization to ensure key collaborators are part of the change to become a more data-driven organization
Monitor, oversee and accountable for all aspects of fiscal management of the Hub.
Accountable for the quality and accuracy of all work produced by the Hub.
Responsible for client satisfaction for all services provided by the Hub
Qualifications
Master’s degree in Health Informatics, Data Science, Public Health, or a related discipline (or equivalent combination of education and experience) ·
10+ years in data and/or analytics leadership, with at least 5 years in a senior management role—preferably in healthcare, public sector, or complex regulated environments.
Strong understanding of modern data and AI technologies an asset (Azure,Snowflake, Power BI, Python, ML platforms, Epic Caboodle/Clarity, governance tools like Collibra/Alation).
Expertise in PHIPA, privacy-by-design, responsible AI frameworks, and Ontario
Health data standards an asset
Proven ability to lead multidisciplinary teams, influence across functions, and drive enterprise change.
Exceptional communicator who can translate technical insights into strategic and operational value.
Additional Information
Hours: Monday to Friday 8:30-4:30
Salary : $73.128 to $91.385 per hour
REF3223D
Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.
Please note that while this job is posted on Halton Healthcare's career page, it may also appear on third-party job boards. These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To ensure your application is reviewed by our team, we recommend applying directly through our Halton Healthcare careers site.
We thank all those who apply but only those individuals selected for further consideration will be contacted.
Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.
The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment. This includes demonstrating compliance with Halton Healthcare’s Immunization Policies.
All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Baycrest
Baycrest Hospital
has an exciting opportunity for a
Manager, Quality, Safety & Accreditation
Posting Number: 9920
Position Type: Full Time
Bi-Weekly Hours: 70 Hours
Union: Non-Union
About Us
Baycrest Hospital and the Apotex Jewish Home for the Aged provide specialized geriatric care for older adults with complex medical, cognitive and dementia-related needs. As Canada’s only health system fully dedicated to aging and brain health, we bring together compassionate care, clinical excellence and leading expertise in dementia care, cognitive health and seniors’ wellness.
Our integrated continuum — spanning hospital care, long-term care and community-based seniors’ services — ensures every older adult benefits from evidence-based practice, geriatric medicine and a team deeply experienced in aging and brain-health care.
Job Summary
Reporting to the Chief Heritage and Quality Officer, the Manager, Quality, Safety & Accreditation leads the planning, implementation, and evaluation of quality improvement, patient/resident safety, and accreditation activities. The Manager also ensures compliance with regulatory standards while driving a culture of continuous improvement, safety, and person-centred care. Concurrent with this role, the Manager serves as the Lead for the Seniors Quality Leap Initiative (SQLI) Secretariat, a North American consortium that supports service providers in aging care improve care quality housed at Baycrest.
The incumbent will provide direct leadership to the quality portfolios in the hospital and long-term care home and function as a liaison with key internal and external stakeholders.
The Manager is responsible for supporting the direction for the hospital and long-term care home’s quality improvement programs. They monitor and evaluate performance and actively guide the identification of priorities, set improvement direction and support the implementation of initiatives that drive measurable impact. The Manager also provides leadership and expertise in patient safety and will contribute to the development of systems to reduce the potential for error that may contribute to unintended adverse client outcomes.
Grounded in the principles of the Quintuple Aim, the Manager ensures that quality and safety initiatives advance improvements in the patient and resident (client) experience, population health outcomes, provider and staff experience, value and stewardship of resources, and health equity.
Key Responsibilities
Quality
Leads the development, implementation, monitoring, and evaluation of organization-wide quality improvement programs and initiatives in collaboration with leadership and quality committees.
Provides direction, coaching, and expertise to leaders and teams in establishing and achieving quality improvement goals, including oversight of annual Quality Improvement Plans and rapid cycle improvement initiatives.
Oversees quality improvement processes across the hospital, including the analysis and interpretation of quality indicators, scorecards, and performance metrics to support data-driven decision-making and actionable outcomes.
Ensures organizational compliance with applicable quality, healthcare, and long-term care legislation, and escalates significant quality or risk-related matters to Senior Leadership and external stakeholders as required.
Provides operational and strategic leadership for SQLI initiatives, including governance support, stakeholder and partner relations, budget oversight, contract management, and coordination of consortium activities and meetings.
Safety
Serves as an organizational expert and resource on client safety best practices, promoting a strong culture of safety across the hospital.
Oversees the Safety Event Reporting System (SERS), including the tracking, analysis, evaluation, and reporting of safety events and trends.
Leads and supports the investigation and management of high-risk safety events, including root cause analysis and the development and monitoring of corrective action plans.
Develops, implements, and sustains patient/client safety improvement initiatives and strategies to enhance organizational learning and continuous improvement.
Facilitates effective communication and collaboration with leaders and staff to identify risks, share safety-related information, and implement solutions that improve safety outcomes.
Accreditation
Leads organizational preparation and readiness activities for Accreditation, ensuring compliance with Accreditation Canada standards and requirements.
Coordinates the collection, review, and organization of accreditation documentation for submission to Accreditation Canada.
Develops and facilitates education, training, and capacity-building initiatives to support accreditation readiness and continuous quality improvement across the organization.
Administration
Provides leadership and day-to-day management of the Quality and Safety team.
Co-chairs key quality committees and prepares briefing materials, status updates, and reports for committees, senior leadership, and the Board.
Leads and supports quality and safety initiatives using established improvement methodologies to drive measurable outcomes.
Oversees the coordination, analysis, and reporting of quality of life and resident experience surveys, presenting findings and recommendations to relevant committees and stakeholders.
Develops and produces reports and dashboards to support senior leadership and the Board in monitoring performance, planning, and decision-making.
Who You Are
You bring superior communication skills and can tailor messaging effectively to diverse audiences across all levels of the organization.
You are a skilled influencer and relationship builder, able to engage stakeholders, establish credibility, and drive alignment while constructively challenging the status quo to enable positive change.
You excel at simplifying complexity, translating data and information into clear, concise, and actionable insights that support decision-making.
You are an effective and credible leader, with strong facilitation and presentation skills, capable of motivating teams and fostering collaboration in a fast-paced, client-focused environment.
You are highly organized and adaptable, with strong time management skills and the ability to manage multiple competing priorities with confidence and composure.
You bring proven project management, change management, quality improvement and safety expertise, along with strong skills in data collection, analysis, and report writing to support evidence-informed decision-making.
What You Bring
Masters’ degree in healthcare, business, engineering or related field;
Completion of courses or certifications in quality improvement, LEAN, agile/experimental design;
Regulated Health Professional with current certificate to practice is an asset;
Educational preparation in quality improvement, certificate in quality improvement or equivalent training in the use of quality improvement methods and tools;
Minimum five (5) years progressive leadership and management in a health care setting preferred;
Minimum three (3) years’ experience in identifying, implementing and monitoring safety initiatives within a health-care environment;
Minimum three (3) years’ experience in facilitating quality improvement, applying quality improvement methods and tools and an ability to coach and mentor staff;
Demonstrated use of various data sources (i.e. Canadian Institute of Health Information data base, interRAI, client experience surveys, demonstrated expertise in the integration and application of patient safety related investigation/reporting approaches including root cause analysis, LEAN, PDSA;
Proficiency in use of office support software (Word, Excel, PowerPoint and Access) and quality tools software packages (i.e. Visio);
Demonstrated ability to evaluate outcomes using a balanced scorecard perspective.
Compensation
At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.
For this position, the salary range is $102,072 to $127,590.
Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.
Baycrest Hospital
has an exciting opportunity for a
Manager, Quality, Safety & Accreditation
Posting Number: 9920
Position Type: Full Time
Bi-Weekly Hours: 70 Hours
Union: Non-Union
About Us
Baycrest Hospital and the Apotex Jewish Home for the Aged provide specialized geriatric care for older adults with complex medical, cognitive and dementia-related needs. As Canada’s only health system fully dedicated to aging and brain health, we bring together compassionate care, clinical excellence and leading expertise in dementia care, cognitive health and seniors’ wellness.
Our integrated continuum — spanning hospital care, long-term care and community-based seniors’ services — ensures every older adult benefits from evidence-based practice, geriatric medicine and a team deeply experienced in aging and brain-health care.
Job Summary
Reporting to the Chief Heritage and Quality Officer, the Manager, Quality, Safety & Accreditation leads the planning, implementation, and evaluation of quality improvement, patient/resident safety, and accreditation activities. The Manager also ensures compliance with regulatory standards while driving a culture of continuous improvement, safety, and person-centred care. Concurrent with this role, the Manager serves as the Lead for the Seniors Quality Leap Initiative (SQLI) Secretariat, a North American consortium that supports service providers in aging care improve care quality housed at Baycrest.
The incumbent will provide direct leadership to the quality portfolios in the hospital and long-term care home and function as a liaison with key internal and external stakeholders.
The Manager is responsible for supporting the direction for the hospital and long-term care home’s quality improvement programs. They monitor and evaluate performance and actively guide the identification of priorities, set improvement direction and support the implementation of initiatives that drive measurable impact. The Manager also provides leadership and expertise in patient safety and will contribute to the development of systems to reduce the potential for error that may contribute to unintended adverse client outcomes.
Grounded in the principles of the Quintuple Aim, the Manager ensures that quality and safety initiatives advance improvements in the patient and resident (client) experience, population health outcomes, provider and staff experience, value and stewardship of resources, and health equity.
Key Responsibilities
Quality
Leads the development, implementation, monitoring, and evaluation of organization-wide quality improvement programs and initiatives in collaboration with leadership and quality committees.
Provides direction, coaching, and expertise to leaders and teams in establishing and achieving quality improvement goals, including oversight of annual Quality Improvement Plans and rapid cycle improvement initiatives.
Oversees quality improvement processes across the hospital, including the analysis and interpretation of quality indicators, scorecards, and performance metrics to support data-driven decision-making and actionable outcomes.
Ensures organizational compliance with applicable quality, healthcare, and long-term care legislation, and escalates significant quality or risk-related matters to Senior Leadership and external stakeholders as required.
Provides operational and strategic leadership for SQLI initiatives, including governance support, stakeholder and partner relations, budget oversight, contract management, and coordination of consortium activities and meetings.
Safety
Serves as an organizational expert and resource on client safety best practices, promoting a strong culture of safety across the hospital.
Oversees the Safety Event Reporting System (SERS), including the tracking, analysis, evaluation, and reporting of safety events and trends.
Leads and supports the investigation and management of high-risk safety events, including root cause analysis and the development and monitoring of corrective action plans.
Develops, implements, and sustains patient/client safety improvement initiatives and strategies to enhance organizational learning and continuous improvement.
Facilitates effective communication and collaboration with leaders and staff to identify risks, share safety-related information, and implement solutions that improve safety outcomes.
Accreditation
Leads organizational preparation and readiness activities for Accreditation, ensuring compliance with Accreditation Canada standards and requirements.
Coordinates the collection, review, and organization of accreditation documentation for submission to Accreditation Canada.
Develops and facilitates education, training, and capacity-building initiatives to support accreditation readiness and continuous quality improvement across the organization.
Administration
Provides leadership and day-to-day management of the Quality and Safety team.
Co-chairs key quality committees and prepares briefing materials, status updates, and reports for committees, senior leadership, and the Board.
Leads and supports quality and safety initiatives using established improvement methodologies to drive measurable outcomes.
Oversees the coordination, analysis, and reporting of quality of life and resident experience surveys, presenting findings and recommendations to relevant committees and stakeholders.
Develops and produces reports and dashboards to support senior leadership and the Board in monitoring performance, planning, and decision-making.
Who You Are
You bring superior communication skills and can tailor messaging effectively to diverse audiences across all levels of the organization.
You are a skilled influencer and relationship builder, able to engage stakeholders, establish credibility, and drive alignment while constructively challenging the status quo to enable positive change.
You excel at simplifying complexity, translating data and information into clear, concise, and actionable insights that support decision-making.
You are an effective and credible leader, with strong facilitation and presentation skills, capable of motivating teams and fostering collaboration in a fast-paced, client-focused environment.
You are highly organized and adaptable, with strong time management skills and the ability to manage multiple competing priorities with confidence and composure.
You bring proven project management, change management, quality improvement and safety expertise, along with strong skills in data collection, analysis, and report writing to support evidence-informed decision-making.
What You Bring
Masters’ degree in healthcare, business, engineering or related field;
Completion of courses or certifications in quality improvement, LEAN, agile/experimental design;
Regulated Health Professional with current certificate to practice is an asset;
Educational preparation in quality improvement, certificate in quality improvement or equivalent training in the use of quality improvement methods and tools;
Minimum five (5) years progressive leadership and management in a health care setting preferred;
Minimum three (3) years’ experience in identifying, implementing and monitoring safety initiatives within a health-care environment;
Minimum three (3) years’ experience in facilitating quality improvement, applying quality improvement methods and tools and an ability to coach and mentor staff;
Demonstrated use of various data sources (i.e. Canadian Institute of Health Information data base, interRAI, client experience surveys, demonstrated expertise in the integration and application of patient safety related investigation/reporting approaches including root cause analysis, LEAN, PDSA;
Proficiency in use of office support software (Word, Excel, PowerPoint and Access) and quality tools software packages (i.e. Visio);
Demonstrated ability to evaluate outcomes using a balanced scorecard perspective.
Compensation
At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.
For this position, the salary range is $102,072 to $127,590.
Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.
c/o Odgers
The City of Greater Sudbury has evolved into a dynamic and diverse regional capital that functions as the service hub for all northeastern Ontario and is composed of a rich mix of urban, suburban, rural and wilderness environments. While mining remains a major influence on the local economy, the City has diversified significantly in recent years to establish itself as a major centre of financial and business services, tourism, health care and research, education and government. One of the geographically largest municipalities in Canada, with a population of over 190,000, and a booming economy, Greater Sudbury is a warm and welcoming community.
The City is seeking an accomplished and strategic healthcare leader to serve as Manager of Resident Care at Pioneer Manor, one of the largest municipally operated long-term care homes in Ontario, currently undergoing redevelopment from 433 to 444 beds. Reporting to the Director of Long-Term Care Services, the Manager serves as the legislated Director of Nursing and Personal Care under the Fixing Long-Term Care Act, 2021. The Manager provides overall leadership, professional accountability, and operational oversight for nursing and personal care services throughout the Home. Leading a large clinical portfolio of approximately 400 nursing and personal care staff through a team of supervisory leaders, the Manager oversees clinical operations, labour relations, staffing, quality improvement, infection prevention and control, regulatory compliance, risk management, budgeting, and operational planning within a complex, highly regulated, and unionized environment. Working collaboratively with residents, families, healthcare professionals, community partners, and senior municipal leadership, the Manager ensures the delivery of high-quality, resident-centred care and promotes a culture of accountability, safety, and continuous improvement.
With a current Certificate of Competence as a Registered Nurse in good standing with the College of Nurses of Ontario, the ideal candidate brings a minimum of five years of progressive management experience within a large, complex, unionized long-term care environment. A collaborative and resident-focused healthcare leader, you possess comprehensive knowledge of long-term care operations, nursing administration, geriatric care, quality improvement, risk management, and relevant legislation, including the Fixing Long-Term Care Homes Act, 2021. You are recognized for your ability to lead multidisciplinary teams, manage financial, human, and physical resources, implement operational and clinical improvements, and foster a culture of accountability, safety, and continuous learning. Demonstrated strengths in relationship building, conflict resolution, change leadership, and stakeholder engagement enable you to effectively work with residents, families, staff, physicians, community partners, and regulatory agencies. Strong oral and written communication skills in English are essential, while French language proficiency is considered an asset. Your leadership approach is grounded in compassion, professionalism, and a commitment to delivering exceptional resident-centred care and positive outcomes.
Expected Compensation Range: $136,805.76 to $160,995.24 CAD.
Reason for Posting: Existing Vacancy
To Apply
For more information, please contact Diana Pelaia of Odgers at diana.pelaia@odgers.com or submit your resume and letter of interest online to https://en-careers.odgers.com/en-ca/job/31963/ by August 11th, 2026.
We thank all those who express an interest, however only those chosen for further development will be contacted.
Diversity, Equity, and Inclusion
The City of Greater Sudbury is an equal opportunity employer. In accordance with the Accessible Canada Act, 2019 and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Odgers the City of Greater Sudbury throughout the recruitment, selection and/or assessment process to applicants with disabilities.
Odgers is deeply committed to diversity, equity, and inclusion in all the work that we do. As part of our efforts to better understand our ability to reach as broad a pool of candidates as possible for our searches, our DEI team would like to encourage you to take a moment and access our Self-Declaration Form.
The City of Greater Sudbury has evolved into a dynamic and diverse regional capital that functions as the service hub for all northeastern Ontario and is composed of a rich mix of urban, suburban, rural and wilderness environments. While mining remains a major influence on the local economy, the City has diversified significantly in recent years to establish itself as a major centre of financial and business services, tourism, health care and research, education and government. One of the geographically largest municipalities in Canada, with a population of over 190,000, and a booming economy, Greater Sudbury is a warm and welcoming community.
The City is seeking an accomplished and strategic healthcare leader to serve as Manager of Resident Care at Pioneer Manor, one of the largest municipally operated long-term care homes in Ontario, currently undergoing redevelopment from 433 to 444 beds. Reporting to the Director of Long-Term Care Services, the Manager serves as the legislated Director of Nursing and Personal Care under the Fixing Long-Term Care Act, 2021. The Manager provides overall leadership, professional accountability, and operational oversight for nursing and personal care services throughout the Home. Leading a large clinical portfolio of approximately 400 nursing and personal care staff through a team of supervisory leaders, the Manager oversees clinical operations, labour relations, staffing, quality improvement, infection prevention and control, regulatory compliance, risk management, budgeting, and operational planning within a complex, highly regulated, and unionized environment. Working collaboratively with residents, families, healthcare professionals, community partners, and senior municipal leadership, the Manager ensures the delivery of high-quality, resident-centred care and promotes a culture of accountability, safety, and continuous improvement.
With a current Certificate of Competence as a Registered Nurse in good standing with the College of Nurses of Ontario, the ideal candidate brings a minimum of five years of progressive management experience within a large, complex, unionized long-term care environment. A collaborative and resident-focused healthcare leader, you possess comprehensive knowledge of long-term care operations, nursing administration, geriatric care, quality improvement, risk management, and relevant legislation, including the Fixing Long-Term Care Homes Act, 2021. You are recognized for your ability to lead multidisciplinary teams, manage financial, human, and physical resources, implement operational and clinical improvements, and foster a culture of accountability, safety, and continuous learning. Demonstrated strengths in relationship building, conflict resolution, change leadership, and stakeholder engagement enable you to effectively work with residents, families, staff, physicians, community partners, and regulatory agencies. Strong oral and written communication skills in English are essential, while French language proficiency is considered an asset. Your leadership approach is grounded in compassion, professionalism, and a commitment to delivering exceptional resident-centred care and positive outcomes.
Expected Compensation Range: $136,805.76 to $160,995.24 CAD.
Reason for Posting: Existing Vacancy
To Apply
For more information, please contact Diana Pelaia of Odgers at diana.pelaia@odgers.com or submit your resume and letter of interest online to https://en-careers.odgers.com/en-ca/job/31963/ by August 11th, 2026.
We thank all those who express an interest, however only those chosen for further development will be contacted.
Diversity, Equity, and Inclusion
The City of Greater Sudbury is an equal opportunity employer. In accordance with the Accessible Canada Act, 2019 and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Odgers the City of Greater Sudbury throughout the recruitment, selection and/or assessment process to applicants with disabilities.
Odgers is deeply committed to diversity, equity, and inclusion in all the work that we do. As part of our efforts to better understand our ability to reach as broad a pool of candidates as possible for our searches, our DEI team would like to encourage you to take a moment and access our Self-Declaration Form.