Background in healthcare with obstetrical and perinatal clinical experience required Prior consulting experience is preferred Bilingual (English / French) is an asset Full-time, remote position with periodic travel required Position Title    Senior Client Executive Reports To         Vice President, Professional Services    OVERVIEW The Senior Client Executive plays a pivotal role in advancing Salus Global’s vision to fuel the best team-based high-risk care in Canada. The Senior Client Executive leads the successful planning and implementation of client-based initiatives to strengthen safety culture and improve quality outcomes within complex, multi-site health systems. This role is accountable to understand the structure, issues and challenges, complexities and interdependencies within their assigned portfolio and develop a plan to address prioritized needs. The Senior Client Executive builds and leverages relationships at the site, regional and provincial levels (including senior leadership, unit leadership, and patient-facing healthcare professionals). The Senior Client Executive excels at assessing readiness, and, applying strong business acumen and using a strategic planning approach, paces and sequences safety and quality initiatives to drive adoption and achieve desired outcomes at each site, aligned with regional and provincial priorities. The Senior Client Executive may work independently on some client engagements, and with one or more Client Executives on others, depending on the scope of the engagement, client segmentation, and assessed needs (e.g., provincial contract). The Senior Client Executive is accountable to ensure the health of the engagement and oversees the entire client partnership including setting and tracking success measures to achieve client goals, identifying and mitigating risks, reporting outcomes, and managing to contract terms. For engagements where one or more Client Executive(s) are assigned, the Senior Client Executive leads and supports the successful development and execution of the safety and quality initiatives in accordance with the standards set by Salus Global.   RESPONSIBILITIES Within assigned portfolio (multi-site systems, regional and/or provincial, complex single sites), strategically assess overall readiness, plan and sequence effective quality and safety initiatives that align with client outcome objectives and regional and/or provincial priorities, as applicable. Orchestrate multi-site roadmaps where necessary to address system-level dependencies, ensuring alignment with system/provincial priorities Assess overall readiness for change and identify the client’s outcome objectives. Serve as a trusted advisor. Adapt adoption plans based on assessed readiness and with consideration to the unique work environments within each site Design scalable solutions, balancing local vs. system-level priorities Build and maintain relationships across all levels and disciplines in assigned client portfolio - both horizontally (cross-functional) and vertically (patient-facing to executives); understand the unique pressures and challenges facing each assigned site and the organization as a whole. Understand the organization’s strategic plan, organizational priorities, and competing priorities. Anticipate needs and navigate political complexity with diplomacy. Identify, prioritize, design and implement quality and safety initiatives aligned with client needs and goals, and in accordance with the terms of the client engagement (client contract). Translate initial scoping work conducted in partnership with Partner Development and apply ongoing assessment of the client environment into client-specific goals and improvement plans. Review and adjust as needed to reflect emerging factors and changes to underlying needs, with consideration to overall readiness and team culture. Leverage comprehensive working knowledge of the moreOB Program – including our digital Learning Management System, tools and materials, processes and procedures - to create and deliver consistent, efficient and effective improvement plans. Manage the pace, dependencies, and risks to support client success. Escalate risks and opportunities for improvement with suggested strategies to the Vice President, Professional Services. Develop, deliver and manage communication, engagement, adoption and resistance management plans. Onboard new clients or new leaders/core team members of existing clients through onboarding and expectations presentations/meetings. Working closely with Quality Programs and Performance and Partner Development colleagues: Identify, track and report success metrics (including leading and lagging indicators), risks, and status; identify gaps early and establish mitigation strategies with clear options and impacts. Gather and analyze outcome measures to demonstrate client impact; gather client success stories to augment Salus’ inventory of results in support of proof of impact. Turn metrics into action, validate outcomes and adjust focus and priorities using data-driven analysis. Conduct annual partnership review and support quarterly rounding sessions by tracking and reporting outcomes, capturing progress and challenges, and presenting results in accordance with established practices. Working closely with the Vice President, Partner Development, actively seek opportunities to expand the value Salus Global offers within assigned portfolio; contribute to proposals and expansion opportunities. Actively participate in training and development activities, including in-house training sessions and formal and informal coaching opportunities and remain accountable to implementing expected behaviours, policies, processes, and procedures. Provide market intelligence to VP Quality Programs and Performance, VP Professional Services and VP Partner Development for the evolution of Salus Global offerings. Working with the Director, Engagement Health and Contract Performance: Track key engagement metrics and provide status of health of engagement, including escalating risks with mitigation strategies and proposing service recovery plans, as appropriate. Pro-actively plan, prioritize and manage combined time over the duration of the client engagement, budgeting for and integrating your time incurred with the assigned Client Executive(s), as applicable, to ensure the development and delivery of safety and quality initiatives meet contract terms (or approved alternate time allocation as agreed with VP, Professional Services) and achieve desired outcomes to the satisfaction of the client. Serve as assigned Delivery Subject Matter Expert, providing input in key organizational initiatives. Partner with VP Partner Development and Director, Engagement Health & Contract Performance in the development of a contract renewal strategy based on current understanding of the client account. Responsible for keeping client account relationships and contacts updated in Salesforce, keeping current meeting outcomes, activities, progress updated in Delivery Team client-specific SharePoint folder, and Task Management platform. Responsible for recording time in Salesforce on a weekly basis. Brings an area of specialty / focus that adds subject matter expertise, seen an internal expert for team to access as needed. Share knowledge and experience, support colleagues as appropriate (e.g., provide feedback, shadowing opportunities, co-facilitation) and model receptivity to feedback and learning opportunities. Readily share knowledge and experience, assist the broader team in problem-solving and identifying solutions for client teams that are struggling. Model Salus Global’s core values in all interactions – whether with clients, colleagues or external parties. KNOWLEDGE AND EXPERIENCE Master’s degree (or equivalent) in Nursing, healthcare, business or related field. Clinical and managerial experience within Ontario-based hospital settings with obstetrical and perinatal experience. 10+ years of progressive experience in complex organizations or multi-faceted team environments Proven success leading interprofessional, multi-facility change initiatives / implementations including senior leadership and complex cultures is an asset. Experience would include advanced facilitation / presentations and communication. Participation in provincial or regional initiatives / committees is an asset. Consulting or healthcare advisory experience is an asset. Simulation experience is an asset. Certifications as an instructor for programs such as Fetal Health Surveillance, Neonatal Resuscitation Program, and Acute Care of at-Risk Newborns (ACoRN) is a strong asset. Strong data/trend analysis and systems thinking; regional reporting and contract accountability experience. Familiarity with BORN or other provincial data sets is an asset. Bilingual (English/French) is an asset. CORE COMPETENCIES Systems thinking and portfolio leadership across regions/sites. Strategic execution and readiness; mastery of pace, sequencing, and adoption. Strong business acumen Proven ability to cultivate trusted relationships across multiple levels and applicable disciplines. Proven success leading change including culture, behavioural, process, quality across interprofessional leadership and clinical teams. Experience developing and implementing safety and quality initiatives, with accountability to delivering agreed upon outcomes. Data-driven decision making; experience designing, analyzing & actioning measures of success. Value story creation and partner development to grow client impact. Superior communication, presentation and facilitation skills. Problem solving, learning agility. TRAVEL/WORK CONDITIONS Remote role with up to 20-30% anticipated travel; occasional evenings to support client availability.  If you are interested in being considered for this position, please submit your resume and cover letter to the attention of Human Resources at careers@salusglobal.com by October 21, 2026. Kindly indicate “Senior Client Executive” in the subject line.  Salus Global welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. Thank you for your interest in joining Salus Global. Applicants selected for an interview will be contacted directly.

Work Type: 3 days per week Location: Waterloo Regional Health Network (WRHN) – All Sites Reporting to: EVP, Medical and Chief of Staff (Chief Medical Officer) Position Summary: At Waterloo Regional Health Network (WRHN), we're building one of Ontario's newest and most innovative healthcare organizations. As we continue our transformation, we are seeking an exceptional healthcare leader to shape the future of professional practice, patient safety, clinical education and technology-enabled care. Waterloo Regional Health Network (WRHN) is seeking an accomplished, collaborative and forward-thinking physician leader to join our Senior Leadership Team as Vice President, Medical & Academic Affairs (VP-MAA). Reporting to the Executive Vice President, Medical & Chief of Staff (Chief Medical Officer), this executive role provides strategic leadership for medical and academic affairs across a multi-site healthcare organization and plays a critical role in advancing clinical excellence, physician engagement, medical leadership, education, research and innovation across the organization. Responsibilities at a Glance: Executive & Medical Leadership • Provide strategic leadership and advice on medical affairs, clinical operations, healthcare policy, and emerging health system priorities. • Provide executive leadership and direction to medical leaders, fostering a culture of collaboration, accountability, engagement, and clinical excellence. • Partner closely with the EVP, Medical & Chief of Staff (Chief Medical Officer) and Medical Advisory Committee (MAC) to strengthen alignment between medical, clinical, and administrative leadership. • Strengthen communication and collaboration between Program Medical Directors, Program Directors, and the Senior Leadership Team to effectively address program and organizational priorities. • Represent WRHN with regional and provincial healthcare partners, academic institutions, professional organizations, and other key stakeholders. • Provide reports and presentations to the Board of Directors as required. Quality, Patient Safety & Clinical Excellence • Champion quality improvement, patient safety, and risk management in partnership with the Vice President, Quality, Research & Patient Experience and medical and clinical leaders. • Support meaningful medical staff engagement in quality improvement, patient safety, and organizational transformation initiatives. • Participate in Quality of Care Reviews, including those conducted under the Quality of Care Information Protection Act (QCIPA). • Support evidence-based clinical practice and alignment with applicable regulatory, accreditation, and clinical governance requirements. • Work with the EVP, Medical & Chief of Staff (Chief Medical Officer), Department Chiefs, Medical Directors, and Quality leaders to advance high standards of clinical care across WRHN. Academic & Research Leadership • Advance the organization's academic mandate by strengthening relationships with medical schools, universities, and research partners. • Promote an environment that supports teaching, learning, scholarship, innovation, and research. • Support undergraduate and postgraduate medical education programs. • Foster participation in research and implementation of innovative care delivery models. Strategic & Operational Leadership • Lead the development and implementation of medical strategies that improve patient outcomes, strengthen care delivery, and respond to evolving health system needs. • Partner with the EVP, Medical & Chief of Staff (Chief Medical Officer) to advance physician workforce planning, recruitment, succession planning, and medical leadership development. • Develop and advance an organizational approach to medical leadership development, supporting the growth and effectiveness of Medical Directors and other physician leaders. • Contribute to organizational planning, resource allocation, program development, and fiscal stewardship. • Provide leadership to the development of integrated medical programs across internal departments and local, regional, and provincial healthcare networks. • Support the evolution of care models and clinical programs through strong partnerships across medical, clinical, and operational leadership. Leadership Competencies • Strategic and innovative mindset with the ability to translate vision and strategy into action. • Collaborative and influential leader with the ability to build alignment across diverse medical, clinical, operational, and external stakeholders. • Exceptional communication, relationship-building, and negotiation skills. • Strong understanding of healthcare operations, clinical governance, financial stewardship, and program management. • Demonstrated commitment to equity, diversity, inclusion, and patient-centred care. • Ability to navigate complexity, respectfully challenge thinking, and make sound decisions in a dynamic healthcare environment. • Visible and accessible leader who builds trust, credibility, and strong relationships across the organization. • Demonstrated ability to lead and enable transformational change while maintaining a strong focus on quality, people, and organizational priorities. Qualifications & Experience • Medical Doctor (MD) degree. • Licensed, or eligible for licensure, with the College of Physicians and Surgeons of Ontario • Membership with the Royal College of Physicians and Surgeons of Canada or the College of Family Physicians of Canada. • Eligible to hold an academic appointment with an affiliated university or medical school. • Minimum 5 years of progressive senior leadership experience within a healthcare environment. • Demonstrated success leading in complex, interdisciplinary healthcare organizations and working effectively with physicians, clinical leaders, operational leaders, and executive teams. • Proven expertise in strategic planning, healthcare operations, quality improvement, and change management. • Experience advancing medical education, research, innovation, and academic partnerships. • Strong knowledge of Ontario's healthcare system, quality frameworks, accreditation standards, and academic health networks. APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED. Please include a resume with your application in order to ensure that your qualifications are appropriately considered in the hiring process. WRHN is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources. If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions. WRHN does not use artificial intelligence (AI) to screen, assess, or make hiring decisions regarding applicants during our recruitment and selection process.

Overview The Chief of the Department has the primary responsibility for organizing and overseeing the medical care within the Emergency Department, including physician credentialing and privileges, individual performance evaluation and discipline. The Chief of Department position will be open to active medical staff members within the Emergency Medicine department, and external applicants eligible for credentialing as active medical staff.   The Chief will be expected to maintain a clinical practice in Emergency Medicine at WRHN.   Position Summary and Accountabilities This is a senior medical position in the Department of Emergency Medicine. The position will be appointed by the Board of Directors of Waterloo Regional Health Network. The Chief of the Department, through the Chief of Staff, is responsible to the Board for the quality of medical care provided to patients by the members of the Department.   The Chief of the Department is accountable to the Chief of Staff as well as to the Board of Directors of Waterloo Regional Health Network.   The Chief of the Department will: Be a member of the Medical Advisory Committee (MAC) and its’ subcommittees as required. Hold at least ten (10) monthly departmental meetings in each year and ensure minutes are made available to the MAC through the Chief of Staff Office. Fulfill the functions and responsibilities in a manner that is consistent with the principles and expectations described within the Public Hospitals Act and the Hospital’s Bylaws. Act in a manner consistent with the mission and values of the hospital. Provide leadership to the members of the department in the establishment of an interdisciplinary approach to patient-centered care. Collaborate with the representatives of other disciplines and other medical departments to create an environment that promotes commitment to evidence based practices and improved patient outcomes. Collaborate with the Medical Directors on matters pertaining to the overall operation of the department. Perform such additional duties as may be outlined from time to time.   M edical Staff Oversee and supervise the professional care provided by the medical staff within the department and advise the Chief of Staff and the CEO of the Hospital of any patient who is not receiving appropriate treatment and care. Foster an environment that supports patient-focused health care and the implementation of a knowledge-based culture to support enhanced patient services. Participate in the orientation of new medical staff. Collaborate with the hospitals regarding physician complaints. Participate in review of privileges and performance evaluations for departmental medical staff. Promote and foster the academic and professional development of department members including establishing and implementing formal weekly educational rounds. Responsible for discipline of departmental members in regard to matters of patient care, cooperation with hospital employees, and documentation of care. Promote a work environment that facilitates the recruitment and retention of staff.   Qualifications Member of the Active Medical Staff. Demonstrated clinical competence and excellent judgment and maintain respect of their peers of their specialty and others. Demonstrates an appropriate understanding of the purpose and functions of the medical staff organization and its structure. Committed to high quality patient care. Possess leadership ability, including objectivity, maturity, self-confidence, and a willingness to approach problems with honesty and integrity.   Quality Along with the Chief of Staff advise the Medical Advisory Committee with respect to quality of care and patient care issues. Ensure compliance with Hospital’s policies, objectives and rules. Encourage the constant improvement of departmental and programmatic clinical standards and service. Develop strategies to promote clinical efficiency and effective resource utilization within the Program. Collaborate with the Medical Director(s) to monitor, analyze, and evaluate aspects of quality, and risk within the Department and implement changes that promote high-quality patient outcomes through best clinical practices. Support and collaborate with, regional and provincial emergency medical service initiatives that are consistent with the WRHN strategic direction.   Term of Office The appointment of a Chief of a Department shall be for three (3) to five (5) years. The Chief of a Department shall continue to hold office until a successor is appointed. The Board of Directors will appoint a Chief of a Department on the recommendation of the Medical Advisory Committee and the Selection Committee. The Chief of a Department may be re-appointed to a second three (3) to five (5) year term. The Board of Directors will reappoint a Chief of a Department on the recommendation of the Medical Advisory Committee, as proposed by the Chief of Staff. To inform their recommendation, the Chief of Staff will utilize the Department Chief performance evaluation process. After the completion of two (2) consecutive terms, the position of Department Chief will be opened. Interested candidates will be interviewed by a Selection Committee, and the outgoing Department Chief is welcome to re-apply.     Performance Evaluation   The Chief of Department will meet with the Chief of Staff to establish performance goals and key deliverables for the role based on the specific needs of the Department. They will continue to meet on an ongoing basis at mutually agreed upon times to discuss ongoing needs, concerns and progress in achieving performance goals and key deliverables.   The Chief of Department will also meet with their direct reports ex. division leads at mutually agreed upon times to discuss performance goals and responsibilities at the division level and ways in which the Chief can help to support key objectives.   At the end of each three-year term, a 360° performance appraisal of the of a Department shall be conducted. It shall include evaluations done by the Chief of Staff, VP Medical and Academic Affairs, Clinical VP, Clinical Director, Peers and Self.   The Chief of Staff will use the feedback received through the mandated touchpoints and the performance appraisals to inform their decision on whether or not to recommend the reappointment of a Chief.   Position Commitment 2 days/week