Kingston Health Sciences Centre
Manager, Imaging Services
Medical Imaging Program Kingston Health Sciences Centre (KHSC) Kingston, Ontario Full-Time | Days Salary Range: $124,719 - $149,663 per year + benefits/pension
This is the Place.
At Kingston Health Sciences Centre, we believe exceptional patient care starts with exceptional people. As one of Canada's leading academic health sciences centres, KHSC brings together world-class clinical care, research, and teaching to serve patients across southeastern Ontario and beyond.
We are seeking an experienced, collaborative, and inspiring leader to join our Medical Imaging Program as a Manager, Imaging Services . This is an exciting opportunity to lead highly skilled multidisciplinary teams, influence strategic initiatives, improve access to care, and help shape the future of diagnostic imaging services across our organization.
If you are passionate about healthcare leadership, operational excellence, quality improvement, and developing high-performing teams, This is the Place for you .
About the Role
As Manager, Imaging Services, you will provide operational and people leadership for assigned Medical Imaging modalities across KHSC. You will be accountable for patient access, service quality, workforce planning, resource management, quality improvement initiatives, financial stewardship, and staff engagement.
You will work closely with Radiologists, clinical leaders, educators, learners, regional partners, and interdisciplinary teams to ensure safe, efficient, patient-centred care while advancing KHSC's strategic priorities.
This role is ideal for a leader who thrives in a complex healthcare environment, embraces innovation, and can successfully guide teams through continuous change and improvement.
What You'll Do
Lead High-Performing Teams
Recruit, develop, mentor, and support engaged healthcare professionals.
Foster a culture of accountability, respect, inclusion, and collaboration.
Provide coaching, performance management, succession planning, and professional development opportunities.
Lead effectively within a unionized environment.
Improve Access and Patient Care
Drive operational excellence across assigned imaging services.
Monitor patient flow, wait times, utilization, and service performance.
Develop innovative strategies to improve access, efficiency, and patient experience.
Ensure high-quality, safe, and patient- and family-centred care delivery.
Champion Quality Improvement
Lead continuous quality improvement initiatives using methodologies such as Lean and PDSA.
Establish meaningful performance indicators and use data to drive decision-making.
Identify opportunities to improve processes, outcomes, safety, and operational effectiveness.
Drive Strategic and Operational Success
Translate organizational priorities into actionable plans.
Lead and support transformational projects and change initiatives.
Build strong partnerships with physicians, departmental leaders, and regional stakeholders.
Support program growth and long-term strategic planning.
Oversee Resources and Financial Performance
Manage operational and capital budgets responsibly.
Lead workforce and capacity planning activities.
Participate in equipment lifecycle planning, procurement, and implementation.
Ensure responsible stewardship of departmental resources.
Promote Safety and Compliance
Ensure compliance with legislative, accreditation, quality, and safety requirements.
Foster a culture of safety, accountability, and continuous learning.
Lead risk mitigation efforts and support incident review processes.
What You Bring
Required Qualifications
Bachelor's degree or diploma from an accredited college or university.
Minimum 3–5 years of progressive leadership experience with increasing responsibility and accountability.
Demonstrated experience leading teams, managing operations, and driving organizational change.
Strong knowledge of healthcare operations, quality improvement, and performance management.
Proven ability to build relationships and collaborate effectively across diverse stakeholder groups.
Excellent communication, relationship-building, decision-making, and problem-solving skills.
Proficiency with Microsoft Office Suite and data/reporting tools.
Demonstrated commitment to equity, inclusion, psychological safety, and person-centred care.
Preferred Qualifications
Experience working within a Medical Imaging department or closely collaborating with Medical Imaging services.
Membership in a regulated healthcare profession.
Lean, Six Sigma, or equivalent quality improvement training.
Project Management designation or equivalent experience leading complex initiatives.
Knowledge of hospital operations, healthcare funding, and performance systems.
Bilingualism in English and French.
Why Join KHSC?
At KHSC, you'll have the opportunity to:
✅ Lead one of the region's largest and most dynamic Medical Imaging teams ✅ Influence system-wide initiatives that improve patient access and outcomes ✅ Collaborate with world-class physicians, researchers, educators, and healthcare professionals ✅ Support the education of future healthcare providers through partnerships with Queen's University and clinical training programs ✅ Grow your leadership career in an organization committed to innovation, excellence, and continuous improvement ✅ Make a meaningful impact on patients, families, and communities across southeastern Ontario
About Kingston
Located on the shores of Lake Ontario, Kingston offers an exceptional quality of life with vibrant waterfront living, outstanding schools, rich history, a thriving arts and culture scene, and easy access to Toronto, Ottawa, and Montreal.
Join Us
If you are a strategic healthcare leader who is passionate about building engaged teams, advancing quality care, and making a lasting impact in Medical Imaging, we encourage you to apply.
Kingston Health Sciences Centre This is the Place.
Manager, Imaging Services
Medical Imaging Program Kingston Health Sciences Centre (KHSC) Kingston, Ontario Full-Time | Days Salary Range: $124,719 - $149,663 per year + benefits/pension
This is the Place.
At Kingston Health Sciences Centre, we believe exceptional patient care starts with exceptional people. As one of Canada's leading academic health sciences centres, KHSC brings together world-class clinical care, research, and teaching to serve patients across southeastern Ontario and beyond.
We are seeking an experienced, collaborative, and inspiring leader to join our Medical Imaging Program as a Manager, Imaging Services . This is an exciting opportunity to lead highly skilled multidisciplinary teams, influence strategic initiatives, improve access to care, and help shape the future of diagnostic imaging services across our organization.
If you are passionate about healthcare leadership, operational excellence, quality improvement, and developing high-performing teams, This is the Place for you .
About the Role
As Manager, Imaging Services, you will provide operational and people leadership for assigned Medical Imaging modalities across KHSC. You will be accountable for patient access, service quality, workforce planning, resource management, quality improvement initiatives, financial stewardship, and staff engagement.
You will work closely with Radiologists, clinical leaders, educators, learners, regional partners, and interdisciplinary teams to ensure safe, efficient, patient-centred care while advancing KHSC's strategic priorities.
This role is ideal for a leader who thrives in a complex healthcare environment, embraces innovation, and can successfully guide teams through continuous change and improvement.
What You'll Do
Lead High-Performing Teams
Recruit, develop, mentor, and support engaged healthcare professionals.
Foster a culture of accountability, respect, inclusion, and collaboration.
Provide coaching, performance management, succession planning, and professional development opportunities.
Lead effectively within a unionized environment.
Improve Access and Patient Care
Drive operational excellence across assigned imaging services.
Monitor patient flow, wait times, utilization, and service performance.
Develop innovative strategies to improve access, efficiency, and patient experience.
Ensure high-quality, safe, and patient- and family-centred care delivery.
Champion Quality Improvement
Lead continuous quality improvement initiatives using methodologies such as Lean and PDSA.
Establish meaningful performance indicators and use data to drive decision-making.
Identify opportunities to improve processes, outcomes, safety, and operational effectiveness.
Drive Strategic and Operational Success
Translate organizational priorities into actionable plans.
Lead and support transformational projects and change initiatives.
Build strong partnerships with physicians, departmental leaders, and regional stakeholders.
Support program growth and long-term strategic planning.
Oversee Resources and Financial Performance
Manage operational and capital budgets responsibly.
Lead workforce and capacity planning activities.
Participate in equipment lifecycle planning, procurement, and implementation.
Ensure responsible stewardship of departmental resources.
Promote Safety and Compliance
Ensure compliance with legislative, accreditation, quality, and safety requirements.
Foster a culture of safety, accountability, and continuous learning.
Lead risk mitigation efforts and support incident review processes.
What You Bring
Required Qualifications
Bachelor's degree or diploma from an accredited college or university.
Minimum 3–5 years of progressive leadership experience with increasing responsibility and accountability.
Demonstrated experience leading teams, managing operations, and driving organizational change.
Strong knowledge of healthcare operations, quality improvement, and performance management.
Proven ability to build relationships and collaborate effectively across diverse stakeholder groups.
Excellent communication, relationship-building, decision-making, and problem-solving skills.
Proficiency with Microsoft Office Suite and data/reporting tools.
Demonstrated commitment to equity, inclusion, psychological safety, and person-centred care.
Preferred Qualifications
Experience working within a Medical Imaging department or closely collaborating with Medical Imaging services.
Membership in a regulated healthcare profession.
Lean, Six Sigma, or equivalent quality improvement training.
Project Management designation or equivalent experience leading complex initiatives.
Knowledge of hospital operations, healthcare funding, and performance systems.
Bilingualism in English and French.
Why Join KHSC?
At KHSC, you'll have the opportunity to:
✅ Lead one of the region's largest and most dynamic Medical Imaging teams ✅ Influence system-wide initiatives that improve patient access and outcomes ✅ Collaborate with world-class physicians, researchers, educators, and healthcare professionals ✅ Support the education of future healthcare providers through partnerships with Queen's University and clinical training programs ✅ Grow your leadership career in an organization committed to innovation, excellence, and continuous improvement ✅ Make a meaningful impact on patients, families, and communities across southeastern Ontario
About Kingston
Located on the shores of Lake Ontario, Kingston offers an exceptional quality of life with vibrant waterfront living, outstanding schools, rich history, a thriving arts and culture scene, and easy access to Toronto, Ottawa, and Montreal.
Join Us
If you are a strategic healthcare leader who is passionate about building engaged teams, advancing quality care, and making a lasting impact in Medical Imaging, we encourage you to apply.
Kingston Health Sciences Centre This is the Place.
Bruyère Health
POSITION TYPE : Permanent, Full-time, Day, 75 hours / pay period, 1.0 FTE SALARY SCALE : $148,438 to $179,923 annually
Why should I join Bruyère Health?
At Bruyère Health, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference and are ready to be part of something bigger than yourself, join us. Come and work at Bruyère Health, where compassion and innovation meet to make each life better.
What is in it for me?
Competitive benefits program
Defined benefit pension plan
Wellness program and on-site gyms
Employee perks program
Mental health support through our Employee and Family Assistance Program
Professional development and learning opportunities
What would my role be?
Reporting to the Vice-President, Strategy, Quality & Performance, this role is responsible to provide strategic leadership in advancing Bruyère Health’s organizational priorities through integrated planning, performance management, and enterprise-wide improvement initiatives.
Specifically, this role leads to the development and execution of annual strategic and operational planning processes, ensuring alignment between organizational goals, priorities, initiatives, and measurable outcomes. This role champions the advancement of strategy management practices, strengthens organizational performance frameworks, and supports the successful implementation of key strategic initiatives across Bruyère Health.
This role is also responsible for leading the process improvement function within the organization and providing leadership for the Project Management Office (PMO), establishing effective governance structures, promoting process improvement and project management excellence, and enabling the successful delivery of complex, cross-functional initiatives. Serves as a strategic advisor and trusted partner to senior leaders, Board members, teams across Bruyère Health, and key stakeholders, fostering collaboration, accountability, and continuous improvement.
The main responsibilities include:
Providing strategic oversight and leadership to ensure initiatives and projects are delivered effectively, on schedule, within budget, and aligned with organizational objectives and priorities.
Developing and evolving corporate performance management frameworks to support measurement, reporting, and accountability for strategic outcomes, including progress tracking, risk management, and key performance indicators.
Leading the development of executive-level reporting and insights to support decision-making, organizational alignment, and continuous improvement.
Serving as an internal expert and advisor on strategy deployment, operational planning, performance measurement, and project management practices.
Leading organization-wide process improvement projects using lean six sigma methodologies and advanced data analysis tools and expertise
Building strong partnerships across the organization to support the successful execution of strategic priorities and foster a culture of innovation, collaboration, and results-driven performance.
How do I qualify?
Required:
Undergraduate Degree in Business Administration, Operations Management or Industrial Engineering
Project Management Office (PMO) Certification
Lean Six Sigma Black Belt (LSSBB), Change Management Practitioner (PROSCI) or Agile Scrum Master Certification
Minimum of seven (7) years of relevant experience
Minimum of three (3) years of experience in a leadership role
Experience leading change and transformation initiatives, as well as the implementation of complex projects, systems, and strategic PMO functions
Preferred:
Master’s degree relevant to the scope of position, i.e. Master of Business Administration, master’s in digital Transformation and Innovation, or other relevant degree
Fluent in French and English
Key Competencies
Ability to structure, prioritize, and deliver complex initiatives across multiple stakeholders
Competency in assessing, standardizing and guiding process improvement efforts
Ability to lead a team of professionals
Ability to engage and align diverse stakeholders across and at all levels in the organization
Focused on outcomes, accountability and measurable results
Ability to manage competing priorities in a fast-paced, complex environment
Additional Information
This posting is intended to fill an existing vacancy.
All applicants must provide a recent CV, and a cover letter that clearly indicates that they meet the required qualifications. Copies of your degrees and certifications, if applicable, in one of Canada’s official languages must also be included. Please note that any inaccuracies in the information provided may result in your application being rejected.
Please note that the pre-screening questions must be submitted by all applicants as part of the application process and that answers are for information purposes only and will not disqualify internal candidates from competitions provided that the candidate meets the required qualifications of the position as per the posting.
Bruyère Health uses artificial intelligence to screen and assess answers provided by applicants. All applications received are subsequently reviewed by a member of our team. The information received, including that which is reviewed and analyzed by artificial intelligence, is used and stored in a secure environment and in accordance with Bruyère Health’s privacy policy PHIL 04 - Privacy and Confidentiality of Personal Information.
Bruyère Health promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. Bruyère Health is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.
All Bruyère Health employees are required to provide proof of full vaccination for all identified communicable diseases as per our Communicable Diseases: Health Surveillance and Management policy.
POSITION TYPE : Permanent, Full-time, Day, 75 hours / pay period, 1.0 FTE SALARY SCALE : $148,438 to $179,923 annually
Why should I join Bruyère Health?
At Bruyère Health, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference and are ready to be part of something bigger than yourself, join us. Come and work at Bruyère Health, where compassion and innovation meet to make each life better.
What is in it for me?
Competitive benefits program
Defined benefit pension plan
Wellness program and on-site gyms
Employee perks program
Mental health support through our Employee and Family Assistance Program
Professional development and learning opportunities
What would my role be?
Reporting to the Vice-President, Strategy, Quality & Performance, this role is responsible to provide strategic leadership in advancing Bruyère Health’s organizational priorities through integrated planning, performance management, and enterprise-wide improvement initiatives.
Specifically, this role leads to the development and execution of annual strategic and operational planning processes, ensuring alignment between organizational goals, priorities, initiatives, and measurable outcomes. This role champions the advancement of strategy management practices, strengthens organizational performance frameworks, and supports the successful implementation of key strategic initiatives across Bruyère Health.
This role is also responsible for leading the process improvement function within the organization and providing leadership for the Project Management Office (PMO), establishing effective governance structures, promoting process improvement and project management excellence, and enabling the successful delivery of complex, cross-functional initiatives. Serves as a strategic advisor and trusted partner to senior leaders, Board members, teams across Bruyère Health, and key stakeholders, fostering collaboration, accountability, and continuous improvement.
The main responsibilities include:
Providing strategic oversight and leadership to ensure initiatives and projects are delivered effectively, on schedule, within budget, and aligned with organizational objectives and priorities.
Developing and evolving corporate performance management frameworks to support measurement, reporting, and accountability for strategic outcomes, including progress tracking, risk management, and key performance indicators.
Leading the development of executive-level reporting and insights to support decision-making, organizational alignment, and continuous improvement.
Serving as an internal expert and advisor on strategy deployment, operational planning, performance measurement, and project management practices.
Leading organization-wide process improvement projects using lean six sigma methodologies and advanced data analysis tools and expertise
Building strong partnerships across the organization to support the successful execution of strategic priorities and foster a culture of innovation, collaboration, and results-driven performance.
How do I qualify?
Required:
Undergraduate Degree in Business Administration, Operations Management or Industrial Engineering
Project Management Office (PMO) Certification
Lean Six Sigma Black Belt (LSSBB), Change Management Practitioner (PROSCI) or Agile Scrum Master Certification
Minimum of seven (7) years of relevant experience
Minimum of three (3) years of experience in a leadership role
Experience leading change and transformation initiatives, as well as the implementation of complex projects, systems, and strategic PMO functions
Preferred:
Master’s degree relevant to the scope of position, i.e. Master of Business Administration, master’s in digital Transformation and Innovation, or other relevant degree
Fluent in French and English
Key Competencies
Ability to structure, prioritize, and deliver complex initiatives across multiple stakeholders
Competency in assessing, standardizing and guiding process improvement efforts
Ability to lead a team of professionals
Ability to engage and align diverse stakeholders across and at all levels in the organization
Focused on outcomes, accountability and measurable results
Ability to manage competing priorities in a fast-paced, complex environment
Additional Information
This posting is intended to fill an existing vacancy.
All applicants must provide a recent CV, and a cover letter that clearly indicates that they meet the required qualifications. Copies of your degrees and certifications, if applicable, in one of Canada’s official languages must also be included. Please note that any inaccuracies in the information provided may result in your application being rejected.
Please note that the pre-screening questions must be submitted by all applicants as part of the application process and that answers are for information purposes only and will not disqualify internal candidates from competitions provided that the candidate meets the required qualifications of the position as per the posting.
Bruyère Health uses artificial intelligence to screen and assess answers provided by applicants. All applications received are subsequently reviewed by a member of our team. The information received, including that which is reviewed and analyzed by artificial intelligence, is used and stored in a secure environment and in accordance with Bruyère Health’s privacy policy PHIL 04 - Privacy and Confidentiality of Personal Information.
Bruyère Health promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. Bruyère Health is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.
All Bruyère Health employees are required to provide proof of full vaccination for all identified communicable diseases as per our Communicable Diseases: Health Surveillance and Management policy.
Vancouver Coastal Health
minimum Nurse to Patient Ratios (mNPRs)
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit. In British Columbia, mNPRs are developed in partnership with the Ministry of Health, the BC Nurses’ Union (BCNU) and health organizations. Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning environments where nurses can grow and thrive.
Salary Details
The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr.
Job Summary
Come work as a Mental Health & Substance Use Outreach Nurse with Vancouver Coastal Health (VCH) with the Community Outreach Team in North Vancouver, BC. Apply now to join our team!
Position works as part of an interdisciplinary team to provide triage and outreach services that are inclusionary and flexible for individuals with mental illness, substance use and/or chronic medical conditions.
Conducts mental and physical status assessments and assesses the client’s physiological, psychological, sociocultural and spiritual needs to determine priority of care requirements based on client needs, availability of resources and best practices. Provides counseling and assists client with reducing repeated contact with and use of acute and community healthcare services/programs/resources. Assesses high risk situations and provides crisis intervention.
Collaborates with the interdisciplinary team to develop, implement and adjust the client’s care plan to meet the client’s need for integrated services and continuity of care across the continuum. Facilitates the movement of clients between acute care, community agency support site and designated health centre. Participates in case conferences/meetings with members of the interdisciplinary team. Assists clients with attendance to needed services such as medical appointments.
Practices in accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards (professional & practice) and code of ethics for registered nurses or registered psychiatric nurses. Practices within the scope of practice as set by the organization, as per VCH policies and guidelines/clinical practice documents and within own competence. This practice is aligned with the vision, mission, goals and values of the organization as well as with the concept of the resident/client and family centred care model.
About the North Shore Intensive Case Management Team (ICMT)
The North Shore Intensive Case Management Team (ICMT) plays a crucial role in providing a diverse range of services to individuals who may have slipped through the cracks of health and social systems, often with unmet health needs. This team provides services for clients who are experiencing substance use challenges, concurrent disorders and/or mental illness. By offering personalized support, North Shore Intensive Case Management Team can effectively engage clients and facilitate connections with essential health and social services. Care is provided by a multi-disciplinary team, that includes registered nurses, OAT nurse, overdose outreach Workers, Indigenous Care Coordinators, Social Work/Allied Health and Peer Support. Through a trauma-informed, culturally safe, and client-centred approach, the team works collaboratively with Overdose Outreach Team (OOT) and AfterCare clinicians to engage with clients on an outreach basis and connect them with essential health and social services.
Qualifications
Education and Experience
Current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
Two (2) years’ recent related experience working with individuals with mental health and substance use issues, or an equivalent combination of education, training and experience.
Valid BC Drivers License and access to a personal vehicle for business-related purposes, as required.
Knowledge and Abilities:
Knowledge of the principles and practices of a client and family centered recovery model in mental illness and substance use.
Broad knowledge of crisis intervention and counseling skills.
Broad knowledge of mental health illness and substance use treatment.
Broad knowledge of psychopharmacology (indication and side effects).
Broad knowledge of substance abuse and substance use treatment.
Broad knowledge of other facilities and community resources.
Demonstrated ability to conduct psychiatric assessments.
Demonstrated ability to provide treatment planning, counseling, crisis intervention, and case coordination.
Demonstrated skill in CPR techniques.
Demonstrated ability to communicate effectively, both verbally and in writing, with clients and their families, colleagues, physicians and other health care staff, both one-on-one and in groups.
Demonstrated listening and information seeking skills that promotes communication and lead to a cooperative approach to problem solving within a interdisciplinary setting.
Demonstrated ability to establish workload priorities.
Demonstrated ability to adjust schedule to deal with unexpected situations.
Demonstrated ability to work independently and collaboratively as a member of an interdisciplinary team.
Demonstrated ability to provide consultation and leadership.
Demonstrated ability to problem solve.
Demonstrated ability to deal effectively with conflict situations.
Ability to operate related equipment.
Basic computer literacy to operate a computerized client care information system and word processing, Internet and email software.
Physical ability to perform the duties of the position.
Closing Statement
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.
As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.
WHY JOIN VANCOUVER COASTAL HEALTH?
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.
Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.
Only short-listed applicants will be contacted for this posting.
minimum Nurse to Patient Ratios (mNPRs)
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit. In British Columbia, mNPRs are developed in partnership with the Ministry of Health, the BC Nurses’ Union (BCNU) and health organizations. Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning environments where nurses can grow and thrive.
Salary Details
The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr.
Job Summary
Come work as a Mental Health & Substance Use Outreach Nurse with Vancouver Coastal Health (VCH) with the Community Outreach Team in North Vancouver, BC. Apply now to join our team!
Position works as part of an interdisciplinary team to provide triage and outreach services that are inclusionary and flexible for individuals with mental illness, substance use and/or chronic medical conditions.
Conducts mental and physical status assessments and assesses the client’s physiological, psychological, sociocultural and spiritual needs to determine priority of care requirements based on client needs, availability of resources and best practices. Provides counseling and assists client with reducing repeated contact with and use of acute and community healthcare services/programs/resources. Assesses high risk situations and provides crisis intervention.
Collaborates with the interdisciplinary team to develop, implement and adjust the client’s care plan to meet the client’s need for integrated services and continuity of care across the continuum. Facilitates the movement of clients between acute care, community agency support site and designated health centre. Participates in case conferences/meetings with members of the interdisciplinary team. Assists clients with attendance to needed services such as medical appointments.
Practices in accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards (professional & practice) and code of ethics for registered nurses or registered psychiatric nurses. Practices within the scope of practice as set by the organization, as per VCH policies and guidelines/clinical practice documents and within own competence. This practice is aligned with the vision, mission, goals and values of the organization as well as with the concept of the resident/client and family centred care model.
About the North Shore Intensive Case Management Team (ICMT)
The North Shore Intensive Case Management Team (ICMT) plays a crucial role in providing a diverse range of services to individuals who may have slipped through the cracks of health and social systems, often with unmet health needs. This team provides services for clients who are experiencing substance use challenges, concurrent disorders and/or mental illness. By offering personalized support, North Shore Intensive Case Management Team can effectively engage clients and facilitate connections with essential health and social services. Care is provided by a multi-disciplinary team, that includes registered nurses, OAT nurse, overdose outreach Workers, Indigenous Care Coordinators, Social Work/Allied Health and Peer Support. Through a trauma-informed, culturally safe, and client-centred approach, the team works collaboratively with Overdose Outreach Team (OOT) and AfterCare clinicians to engage with clients on an outreach basis and connect them with essential health and social services.
Qualifications
Education and Experience
Current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
Two (2) years’ recent related experience working with individuals with mental health and substance use issues, or an equivalent combination of education, training and experience.
Valid BC Drivers License and access to a personal vehicle for business-related purposes, as required.
Knowledge and Abilities:
Knowledge of the principles and practices of a client and family centered recovery model in mental illness and substance use.
Broad knowledge of crisis intervention and counseling skills.
Broad knowledge of mental health illness and substance use treatment.
Broad knowledge of psychopharmacology (indication and side effects).
Broad knowledge of substance abuse and substance use treatment.
Broad knowledge of other facilities and community resources.
Demonstrated ability to conduct psychiatric assessments.
Demonstrated ability to provide treatment planning, counseling, crisis intervention, and case coordination.
Demonstrated skill in CPR techniques.
Demonstrated ability to communicate effectively, both verbally and in writing, with clients and their families, colleagues, physicians and other health care staff, both one-on-one and in groups.
Demonstrated listening and information seeking skills that promotes communication and lead to a cooperative approach to problem solving within a interdisciplinary setting.
Demonstrated ability to establish workload priorities.
Demonstrated ability to adjust schedule to deal with unexpected situations.
Demonstrated ability to work independently and collaboratively as a member of an interdisciplinary team.
Demonstrated ability to provide consultation and leadership.
Demonstrated ability to problem solve.
Demonstrated ability to deal effectively with conflict situations.
Ability to operate related equipment.
Basic computer literacy to operate a computerized client care information system and word processing, Internet and email software.
Physical ability to perform the duties of the position.
Closing Statement
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.
As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.
WHY JOIN VANCOUVER COASTAL HEALTH?
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.
Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.
Only short-listed applicants will be contacted for this posting.
Homewood Health
As the Manager of Clinical Services you will provide leadership to support high-quality, patient-centered care, oversee clinical operations and nursing teams, manage resources and budgets, and lead quality improvement initiatives. Working collaboratively with clinical and medical leaders, you will foster a culture of excellence, teamwork, and continuous improvement while ensuring compliance with professional and organizational standards.
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
As a manager of Clinical Services, you will be an integral part of a collaborative, inter-disciplinary team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!
What you’ll be doing:
Provide leadership and oversight for the delivery of high-quality, evidence-based, patient-centered care, ensuring compliance with professional, legislative, organizational, and accreditation standards.
Manage clinical operations, including complex admissions, transfers, discharges, patient flow, bed management, and responses to rapidly changing patient care needs.
Collaborate with clinical, medical, and interdisciplinary leaders to develop and implement best practices, enhance service delivery, and strengthen patient outcomes and experiences.
Monitor clinical performance, quality, and safety indicators; lead quality improvement initiatives; and oversee the management of patient safety events, incidents, complaints, and emergency situations.
Promote effective care coordination, communication, and partnerships among staff, physicians, patients, families, community organizations, and external providers to ensure continuity of care.
Lead workforce planning, recruitment, onboarding, scheduling, performance management, attendance management, and staff development while ensuring appropriate staffing levels within budget.
Support professional practice excellence by monitoring staff competency, overseeing licensure and credentialing requirements, facilitating incident reviews, and fostering evidence-based practice and continuous learning.
Foster a collaborative, inclusive, and psychologically safe work environment by supporting employee engagement, change management, conflict resolution, student placements, and effective team communication.
What we’re looking for:
Bachelor of Science in Nursing (BScN) required, with a Master's degree in Nursing, Healthcare Administration, Business, or a related field considered an asset.
Current registration in good standing with the College of Nurses of Ontario (CNO); CPMHN(C) certification preferred.
Progressive leadership and management experience in healthcare, with demonstrated success leading clinical teams and operations.
Strong clinical knowledge and sound judgment, with a commitment to evidence-based, patient-centered care and quality improvement.
In-depth knowledge of the Mental Health Act, relevant legislation, professional standards, and healthcare accreditation requirements.
Proven ability to lead, coach, mentor, and empower staff while fostering collaboration, accountability, and employee engagement.
Excellent critical thinking, problem-solving, communication, presentation, and relationship-building skills, with the ability to effectively manage complex situations and stakeholder relationships.
Proficiency with Microsoft Office and healthcare technologies, along with a demonstrated commitment to organizational values, professional excellence, and continuous learning.
As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.
Why Work With Us
Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
This job posting is for an existing vacant position within the organization. Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.
As the Manager of Clinical Services you will provide leadership to support high-quality, patient-centered care, oversee clinical operations and nursing teams, manage resources and budgets, and lead quality improvement initiatives. Working collaboratively with clinical and medical leaders, you will foster a culture of excellence, teamwork, and continuous improvement while ensuring compliance with professional and organizational standards.
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
As a manager of Clinical Services, you will be an integral part of a collaborative, inter-disciplinary team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!
What you’ll be doing:
Provide leadership and oversight for the delivery of high-quality, evidence-based, patient-centered care, ensuring compliance with professional, legislative, organizational, and accreditation standards.
Manage clinical operations, including complex admissions, transfers, discharges, patient flow, bed management, and responses to rapidly changing patient care needs.
Collaborate with clinical, medical, and interdisciplinary leaders to develop and implement best practices, enhance service delivery, and strengthen patient outcomes and experiences.
Monitor clinical performance, quality, and safety indicators; lead quality improvement initiatives; and oversee the management of patient safety events, incidents, complaints, and emergency situations.
Promote effective care coordination, communication, and partnerships among staff, physicians, patients, families, community organizations, and external providers to ensure continuity of care.
Lead workforce planning, recruitment, onboarding, scheduling, performance management, attendance management, and staff development while ensuring appropriate staffing levels within budget.
Support professional practice excellence by monitoring staff competency, overseeing licensure and credentialing requirements, facilitating incident reviews, and fostering evidence-based practice and continuous learning.
Foster a collaborative, inclusive, and psychologically safe work environment by supporting employee engagement, change management, conflict resolution, student placements, and effective team communication.
What we’re looking for:
Bachelor of Science in Nursing (BScN) required, with a Master's degree in Nursing, Healthcare Administration, Business, or a related field considered an asset.
Current registration in good standing with the College of Nurses of Ontario (CNO); CPMHN(C) certification preferred.
Progressive leadership and management experience in healthcare, with demonstrated success leading clinical teams and operations.
Strong clinical knowledge and sound judgment, with a commitment to evidence-based, patient-centered care and quality improvement.
In-depth knowledge of the Mental Health Act, relevant legislation, professional standards, and healthcare accreditation requirements.
Proven ability to lead, coach, mentor, and empower staff while fostering collaboration, accountability, and employee engagement.
Excellent critical thinking, problem-solving, communication, presentation, and relationship-building skills, with the ability to effectively manage complex situations and stakeholder relationships.
Proficiency with Microsoft Office and healthcare technologies, along with a demonstrated commitment to organizational values, professional excellence, and continuous learning.
As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.
Why Work With Us
Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
This job posting is for an existing vacant position within the organization. Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.