City of Toronto
REGISTERED PRACTICAL NURSE LTC
Job ID: 65726 Job Category: Health Services Division & Section: Seniors Services & Long Term Care, LTC Regional Services Work Location: Bendale Acres, 2920 Lawrence Ave E, Toronto, M1P 2T8 Job Type & Duration: Part-Time, Indefinite Hourly Rate: $38.20 - $41.70, salary step determined based on relevant experience Shift Information: Monday to Sunday, 37.5 hours per week, various shifts (days, afternoons, nights, and weekends) Affiliation: L79 PT LTCH&S Number of Positions Open: 5 Posting Period: 15-Sept-2026 to 29-Sept-2026
About the Division
The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services.
Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support, and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes ( https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/ )
The division values Compassion, Accountability, Respect and Excellence, which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.
Job Description
Provide nursing care to residents/clients in a Long-Term Care facility and provide work direction to nursing staff. Coordinates services within the Long-Term Care Facility and the community for the health care needs of residents/clients.
Major Responsibilities
To provide the following Bilingual (French and English) Registered Nurse services:
Provides nursing care and develops and modifies care plans for residents/clients. Attends team meetings.
Observes, monitors and evaluates condition of clients/residents. Reports vital signs, injuries, and general physical and emotional condition. Attends to critical incidents involving clients.
Measures and records blood pressure, temperature, respirations, pulse, and weight using equipment, such as a blood pressure cuff.
Prepares and administers prescribed medications and treatments, i.e. eye drops and application of ointments and creams. Administers insulin injections. Records quantities administered.
Informs residents/clients about medications and side effects.
Ensures that medication supplies meet designated inventories. Orders medication and medical/nursing supplies. Checks orders, packages, labels, and stores medication and medical supplies.
Prepares and applies clean dressings and bandages. Cleans wounds and lesions, and replaces bandages. Removes stitches and clips.
Administers first aid including C.P.R.
Orients new residents/clients and staff and familiarizes them with surroundings. Notifies departments and individuals of admittance. Records and secures personal valuables.
Prepares resident for transfer or departure, including organization of personal belongings, contacting of appropriate organization (hospital, coroner's office, etc.), and completion of required documentation.
Schedules appointments with hospitals, clinics, diagnostic services, and health specialists by telephone, arranging for transportation and/or escort. Ensures results/hospital records are available to client.
Feeds residents/clients or assists with adaptive eating devices.
Provides personal care for residents/clients, i.e. hygiene, bathing, dressing and undressing, toileting, ambulation, and transferring using applicable electric/hydraulic/manual equipment and lifting devices.
Assists residents/clients with proper exercise and ambulation techniques to support rehabilitative and activation programs.
Prepares and maintains documentation, i.e. charts, records, and incident reports.
Accompanies physician on rounds, providing information on resident/client general condition and progress, and assisting in examinations, e.g., positioning, dressing and undressing residents/clients.
Instructs resident/client and family in planning care; offers emotional support; answers questions from resident/client and family. Maintains personal care records.
Changes linens, makes beds, and sorts and bags soiled linen as necessary.
Accompanies driver to pick up day care seniors in the community. Escorts residents/patients on outings.
Orders office supplies, checks orders, and stocks shelves.
Assists in the operation of weekly clinics in Hostels, including booking of appointments and organizing client files.
Obtains admission history with clients regarding medical history, immunizations, etc.
Educates clients and emphasizes important health and medical information.
Refers and advocates with community agencies regarding health and social services.
Assists with the organization and implementation of TB screening clinics. Conducts and reads TB skin tests and follows up positive reactors. Maintains records.
Administers TB medication and monitors for side effects.
Investigates persons who are on medical surveillance or treatment for latent TB.
Inspects physicians' offices to ensure proper storage and handling of vaccines.
Arranges referrals, collects clinical specimens, and accompanies clients to medical appointments.
Trains students.
Key Qualifications
Your application must describe your qualifications as they relate to:
Current registration with the College of Nurses of Ontario in good standing as a Registered Practical Nurse.
Baccalaureate degree in Nursing or an approved Registered Nursing program equivalent.
Experience in long-term care, geriatrics, complex continuing care, and acute care.
Possession of a valid and current Basic Cardiac Life Support (B.C.L.S.) Certification.
Bilingual in English and French in accordance with the French Language Services Act.
You Must Also Have
Ability to effectively communicate and provide services to residents in both French and English.
Fundamental knowledge and practical application of nursing theory, biological and social sciences to the standard established by provincial nursing legislation.
Ability to apply an analytical decision-making approach drawing on a comprehensive range of evidence-based practice to interpret, analyze and solve problems.
Ability to perform holistic assessments/reassessments for residents regardless of complexity to establish a comprehensive plan for care and to identify the appropriate category of care provider.
Ability to recognize, analyze, and interpret deviations from predicted resident response to care/treatment and respond by modifying the plan of care using professional judgement and autonomous decision-making skills.
Ability to develop, coordinate, monitor care delivery, and evaluate care plans that will promote resident independence and participation in decision making.
Ability to educate residents and their families in health and wellness strategies to promote restorative care, prevention of disease, and knowledge of good health habits to assist in restoration.
Knowledge to monitor staff performance and the environment ensuring a safe workplace for staff; provides reinstruction where needed.
Ability to demonstrate a high level of Customer Service, Fiscal Accountability, Innovation, Result Orientation and Teamwork.
Please Note
As a condition of employment with the Seniors Services & Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening, and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O. Reg. 246/22), as well as the Basic Life Support (B.L.S.) certificate.
Prior to employment, successful new hires will be required to complete a questionnaire to determine their placement on the wage scale.
Note to Internal Full-Time and Part-Time City of Toronto Employees
City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.
How to Apply :
For more information on this and other opportunities with the City of Toronto, visit us online at https://jobs.toronto.ca/jobsatcity/job/Toronto-REGISTERED-PRACTICAL-NURSE-LTC-ON-M5V-3C6/606078917/ To apply online, submit your resume through the job portal, quoting Job ID 65726, by Tuesday, September 29, 2026.
Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information, visit jobs.toronto.ca or follow us on Twitter at Twitter.com/CityTOjobs , on LinkedIn at Linkedin.com/company/city-of-toronto or on Facebook at Facebook.com/CityTOjobs .
Equity, Diversity and Inclusion
The city is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’s Hiring Policies and Accommodation Process .
REGISTERED PRACTICAL NURSE LTC
Job ID: 65726 Job Category: Health Services Division & Section: Seniors Services & Long Term Care, LTC Regional Services Work Location: Bendale Acres, 2920 Lawrence Ave E, Toronto, M1P 2T8 Job Type & Duration: Part-Time, Indefinite Hourly Rate: $38.20 - $41.70, salary step determined based on relevant experience Shift Information: Monday to Sunday, 37.5 hours per week, various shifts (days, afternoons, nights, and weekends) Affiliation: L79 PT LTCH&S Number of Positions Open: 5 Posting Period: 15-Sept-2026 to 29-Sept-2026
About the Division
The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services.
Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support, and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes ( https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/ )
The division values Compassion, Accountability, Respect and Excellence, which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.
Job Description
Provide nursing care to residents/clients in a Long-Term Care facility and provide work direction to nursing staff. Coordinates services within the Long-Term Care Facility and the community for the health care needs of residents/clients.
Major Responsibilities
To provide the following Bilingual (French and English) Registered Nurse services:
Provides nursing care and develops and modifies care plans for residents/clients. Attends team meetings.
Observes, monitors and evaluates condition of clients/residents. Reports vital signs, injuries, and general physical and emotional condition. Attends to critical incidents involving clients.
Measures and records blood pressure, temperature, respirations, pulse, and weight using equipment, such as a blood pressure cuff.
Prepares and administers prescribed medications and treatments, i.e. eye drops and application of ointments and creams. Administers insulin injections. Records quantities administered.
Informs residents/clients about medications and side effects.
Ensures that medication supplies meet designated inventories. Orders medication and medical/nursing supplies. Checks orders, packages, labels, and stores medication and medical supplies.
Prepares and applies clean dressings and bandages. Cleans wounds and lesions, and replaces bandages. Removes stitches and clips.
Administers first aid including C.P.R.
Orients new residents/clients and staff and familiarizes them with surroundings. Notifies departments and individuals of admittance. Records and secures personal valuables.
Prepares resident for transfer or departure, including organization of personal belongings, contacting of appropriate organization (hospital, coroner's office, etc.), and completion of required documentation.
Schedules appointments with hospitals, clinics, diagnostic services, and health specialists by telephone, arranging for transportation and/or escort. Ensures results/hospital records are available to client.
Feeds residents/clients or assists with adaptive eating devices.
Provides personal care for residents/clients, i.e. hygiene, bathing, dressing and undressing, toileting, ambulation, and transferring using applicable electric/hydraulic/manual equipment and lifting devices.
Assists residents/clients with proper exercise and ambulation techniques to support rehabilitative and activation programs.
Prepares and maintains documentation, i.e. charts, records, and incident reports.
Accompanies physician on rounds, providing information on resident/client general condition and progress, and assisting in examinations, e.g., positioning, dressing and undressing residents/clients.
Instructs resident/client and family in planning care; offers emotional support; answers questions from resident/client and family. Maintains personal care records.
Changes linens, makes beds, and sorts and bags soiled linen as necessary.
Accompanies driver to pick up day care seniors in the community. Escorts residents/patients on outings.
Orders office supplies, checks orders, and stocks shelves.
Assists in the operation of weekly clinics in Hostels, including booking of appointments and organizing client files.
Obtains admission history with clients regarding medical history, immunizations, etc.
Educates clients and emphasizes important health and medical information.
Refers and advocates with community agencies regarding health and social services.
Assists with the organization and implementation of TB screening clinics. Conducts and reads TB skin tests and follows up positive reactors. Maintains records.
Administers TB medication and monitors for side effects.
Investigates persons who are on medical surveillance or treatment for latent TB.
Inspects physicians' offices to ensure proper storage and handling of vaccines.
Arranges referrals, collects clinical specimens, and accompanies clients to medical appointments.
Trains students.
Key Qualifications
Your application must describe your qualifications as they relate to:
Current registration with the College of Nurses of Ontario in good standing as a Registered Practical Nurse.
Baccalaureate degree in Nursing or an approved Registered Nursing program equivalent.
Experience in long-term care, geriatrics, complex continuing care, and acute care.
Possession of a valid and current Basic Cardiac Life Support (B.C.L.S.) Certification.
Bilingual in English and French in accordance with the French Language Services Act.
You Must Also Have
Ability to effectively communicate and provide services to residents in both French and English.
Fundamental knowledge and practical application of nursing theory, biological and social sciences to the standard established by provincial nursing legislation.
Ability to apply an analytical decision-making approach drawing on a comprehensive range of evidence-based practice to interpret, analyze and solve problems.
Ability to perform holistic assessments/reassessments for residents regardless of complexity to establish a comprehensive plan for care and to identify the appropriate category of care provider.
Ability to recognize, analyze, and interpret deviations from predicted resident response to care/treatment and respond by modifying the plan of care using professional judgement and autonomous decision-making skills.
Ability to develop, coordinate, monitor care delivery, and evaluate care plans that will promote resident independence and participation in decision making.
Ability to educate residents and their families in health and wellness strategies to promote restorative care, prevention of disease, and knowledge of good health habits to assist in restoration.
Knowledge to monitor staff performance and the environment ensuring a safe workplace for staff; provides reinstruction where needed.
Ability to demonstrate a high level of Customer Service, Fiscal Accountability, Innovation, Result Orientation and Teamwork.
Please Note
As a condition of employment with the Seniors Services & Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening, and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O. Reg. 246/22), as well as the Basic Life Support (B.L.S.) certificate.
Prior to employment, successful new hires will be required to complete a questionnaire to determine their placement on the wage scale.
Note to Internal Full-Time and Part-Time City of Toronto Employees
City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.
How to Apply :
For more information on this and other opportunities with the City of Toronto, visit us online at https://jobs.toronto.ca/jobsatcity/job/Toronto-REGISTERED-PRACTICAL-NURSE-LTC-ON-M5V-3C6/606078917/ To apply online, submit your resume through the job portal, quoting Job ID 65726, by Tuesday, September 29, 2026.
Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information, visit jobs.toronto.ca or follow us on Twitter at Twitter.com/CityTOjobs , on LinkedIn at Linkedin.com/company/city-of-toronto or on Facebook at Facebook.com/CityTOjobs .
Equity, Diversity and Inclusion
The city is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’s Hiring Policies and Accommodation Process .
Salus Global Corporation
Background in healthcare with obstetrical and perinatal clinical experience required
Prior consulting experience is preferred
Bilingual (English / French) is an asset
Full-time, remote position with periodic travel required
Position Title Senior Client Executive
Reports To Vice President, Professional Services
OVERVIEW
The Senior Client Executive plays a pivotal role in advancing Salus Global’s vision to fuel the best team-based high-risk care in Canada. The Senior Client Executive leads the successful planning and implementation of client-based initiatives to strengthen safety culture and improve quality outcomes within complex, multi-site health systems. This role is accountable to understand the structure, issues and challenges, complexities and interdependencies within their assigned portfolio and develop a plan to address prioritized needs.
The Senior Client Executive builds and leverages relationships at the site, regional and provincial levels (including senior leadership, unit leadership, and patient-facing healthcare professionals). The Senior Client Executive excels at assessing readiness, and, applying strong business acumen and using a strategic planning approach, paces and sequences safety and quality initiatives to drive adoption and achieve desired outcomes at each site, aligned with regional and provincial priorities.
The Senior Client Executive may work independently on some client engagements, and with one or more Client Executives on others, depending on the scope of the engagement, client segmentation, and assessed needs (e.g., provincial contract). The Senior Client Executive is accountable to ensure the health of the engagement and oversees the entire client partnership including setting and tracking success measures to achieve client goals, identifying and mitigating risks, reporting outcomes, and managing to contract terms. For engagements where one or more Client Executive(s) are assigned, the Senior Client Executive leads and supports the successful development and execution of the safety and quality initiatives in accordance with the standards set by Salus Global.
RESPONSIBILITIES
Within assigned portfolio (multi-site systems, regional and/or provincial, complex single sites), strategically assess overall readiness, plan and sequence effective quality and safety initiatives that align with client outcome objectives and regional and/or provincial priorities, as applicable.
Orchestrate multi-site roadmaps where necessary to address system-level dependencies, ensuring alignment with system/provincial priorities
Assess overall readiness for change and identify the client’s outcome objectives. Serve as a trusted advisor.
Adapt adoption plans based on assessed readiness and with consideration to the unique work environments within each site
Design scalable solutions, balancing local vs. system-level priorities
Build and maintain relationships across all levels and disciplines in assigned client portfolio - both horizontally (cross-functional) and vertically (patient-facing to executives); understand the unique pressures and challenges facing each assigned site and the organization as a whole. Understand the organization’s strategic plan, organizational priorities, and competing priorities.
Anticipate needs and navigate political complexity with diplomacy.
Identify, prioritize, design and implement quality and safety initiatives aligned with client needs and goals, and in accordance with the terms of the client engagement (client contract).
Translate initial scoping work conducted in partnership with Partner Development and apply ongoing assessment of the client environment into client-specific goals and improvement plans. Review and adjust as needed to reflect emerging factors and changes to underlying needs, with consideration to overall readiness and team culture.
Leverage comprehensive working knowledge of the moreOB Program – including our digital Learning Management System, tools and materials, processes and procedures - to create and deliver consistent, efficient and effective improvement plans.
Manage the pace, dependencies, and risks to support client success. Escalate risks and opportunities for improvement with suggested strategies to the Vice President, Professional Services.
Develop, deliver and manage communication, engagement, adoption and resistance management plans.
Onboard new clients or new leaders/core team members of existing clients through onboarding and expectations presentations/meetings.
Working closely with Quality Programs and Performance and Partner Development colleagues:
Identify, track and report success metrics (including leading and lagging indicators), risks, and status; identify gaps early and establish mitigation strategies with clear options and impacts.
Gather and analyze outcome measures to demonstrate client impact; gather client success stories to augment Salus’ inventory of results in support of proof of impact. Turn metrics into action, validate outcomes and adjust focus and priorities using data-driven analysis.
Conduct annual partnership review and support quarterly rounding sessions by tracking and reporting outcomes, capturing progress and challenges, and presenting results in accordance with established practices.
Working closely with the Vice President, Partner Development, actively seek opportunities to expand the value Salus Global offers within assigned portfolio; contribute to proposals and expansion opportunities.
Actively participate in training and development activities, including in-house training sessions and formal and informal coaching opportunities and remain accountable to implementing expected behaviours, policies, processes, and procedures.
Provide market intelligence to VP Quality Programs and Performance, VP Professional Services and VP Partner Development for the evolution of Salus Global offerings.
Working with the Director, Engagement Health and Contract Performance:
Track key engagement metrics and provide status of health of engagement, including escalating risks with mitigation strategies and proposing service recovery plans, as appropriate.
Pro-actively plan, prioritize and manage combined time over the duration of the client engagement, budgeting for and integrating your time incurred with the assigned Client Executive(s), as applicable, to ensure the development and delivery of safety and quality initiatives meet contract terms (or approved alternate time allocation as agreed with VP, Professional Services) and achieve desired outcomes to the satisfaction of the client.
Serve as assigned Delivery Subject Matter Expert, providing input in key organizational initiatives.
Partner with VP Partner Development and Director, Engagement Health & Contract Performance in the development of a contract renewal strategy based on current understanding of the client account.
Responsible for keeping client account relationships and contacts updated in Salesforce, keeping current meeting outcomes, activities, progress updated in Delivery Team client-specific SharePoint folder, and Task Management platform. Responsible for recording time in Salesforce on a weekly basis.
Brings an area of specialty / focus that adds subject matter expertise, seen an internal expert for team to access as needed.
Share knowledge and experience, support colleagues as appropriate (e.g., provide feedback, shadowing opportunities, co-facilitation) and model receptivity to feedback and learning opportunities. Readily share knowledge and experience, assist the broader team in problem-solving and identifying solutions for client teams that are struggling.
Model Salus Global’s core values in all interactions – whether with clients, colleagues or external parties.
KNOWLEDGE AND EXPERIENCE
Master’s degree (or equivalent) in Nursing, healthcare, business or related field.
Clinical and managerial experience within Ontario-based hospital settings with obstetrical and perinatal experience.
10+ years of progressive experience in complex organizations or multi-faceted team environments
Proven success leading interprofessional, multi-facility change initiatives / implementations including senior leadership and complex cultures is an asset. Experience would include advanced facilitation / presentations and communication.
Participation in provincial or regional initiatives / committees is an asset.
Consulting or healthcare advisory experience is an asset.
Simulation experience is an asset.
Certifications as an instructor for programs such as Fetal Health Surveillance, Neonatal Resuscitation Program, and Acute Care of at-Risk Newborns (ACoRN) is a strong asset.
Strong data/trend analysis and systems thinking; regional reporting and contract accountability experience.
Familiarity with BORN or other provincial data sets is an asset.
Bilingual (English/French) is an asset.
CORE COMPETENCIES
Systems thinking and portfolio leadership across regions/sites.
Strategic execution and readiness; mastery of pace, sequencing, and adoption.
Strong business acumen
Proven ability to cultivate trusted relationships across multiple levels and applicable disciplines.
Proven success leading change including culture, behavioural, process, quality across interprofessional leadership and clinical teams.
Experience developing and implementing safety and quality initiatives, with accountability to delivering agreed upon outcomes.
Data-driven decision making; experience designing, analyzing & actioning measures of success.
Value story creation and partner development to grow client impact.
Superior communication, presentation and facilitation skills.
Problem solving, learning agility.
TRAVEL/WORK CONDITIONS
Remote role with up to 20-30% anticipated travel; occasional evenings to support client availability.
If you are interested in being considered for this position, please submit your resume and cover letter to the attention of Human Resources at careers@salusglobal.com by October 21, 2026. Kindly indicate “Senior Client Executive” in the subject line.
Salus Global welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.
Thank you for your interest in joining Salus Global. Applicants selected for an interview will be contacted directly.
Background in healthcare with obstetrical and perinatal clinical experience required
Prior consulting experience is preferred
Bilingual (English / French) is an asset
Full-time, remote position with periodic travel required
Position Title Senior Client Executive
Reports To Vice President, Professional Services
OVERVIEW
The Senior Client Executive plays a pivotal role in advancing Salus Global’s vision to fuel the best team-based high-risk care in Canada. The Senior Client Executive leads the successful planning and implementation of client-based initiatives to strengthen safety culture and improve quality outcomes within complex, multi-site health systems. This role is accountable to understand the structure, issues and challenges, complexities and interdependencies within their assigned portfolio and develop a plan to address prioritized needs.
The Senior Client Executive builds and leverages relationships at the site, regional and provincial levels (including senior leadership, unit leadership, and patient-facing healthcare professionals). The Senior Client Executive excels at assessing readiness, and, applying strong business acumen and using a strategic planning approach, paces and sequences safety and quality initiatives to drive adoption and achieve desired outcomes at each site, aligned with regional and provincial priorities.
The Senior Client Executive may work independently on some client engagements, and with one or more Client Executives on others, depending on the scope of the engagement, client segmentation, and assessed needs (e.g., provincial contract). The Senior Client Executive is accountable to ensure the health of the engagement and oversees the entire client partnership including setting and tracking success measures to achieve client goals, identifying and mitigating risks, reporting outcomes, and managing to contract terms. For engagements where one or more Client Executive(s) are assigned, the Senior Client Executive leads and supports the successful development and execution of the safety and quality initiatives in accordance with the standards set by Salus Global.
RESPONSIBILITIES
Within assigned portfolio (multi-site systems, regional and/or provincial, complex single sites), strategically assess overall readiness, plan and sequence effective quality and safety initiatives that align with client outcome objectives and regional and/or provincial priorities, as applicable.
Orchestrate multi-site roadmaps where necessary to address system-level dependencies, ensuring alignment with system/provincial priorities
Assess overall readiness for change and identify the client’s outcome objectives. Serve as a trusted advisor.
Adapt adoption plans based on assessed readiness and with consideration to the unique work environments within each site
Design scalable solutions, balancing local vs. system-level priorities
Build and maintain relationships across all levels and disciplines in assigned client portfolio - both horizontally (cross-functional) and vertically (patient-facing to executives); understand the unique pressures and challenges facing each assigned site and the organization as a whole. Understand the organization’s strategic plan, organizational priorities, and competing priorities.
Anticipate needs and navigate political complexity with diplomacy.
Identify, prioritize, design and implement quality and safety initiatives aligned with client needs and goals, and in accordance with the terms of the client engagement (client contract).
Translate initial scoping work conducted in partnership with Partner Development and apply ongoing assessment of the client environment into client-specific goals and improvement plans. Review and adjust as needed to reflect emerging factors and changes to underlying needs, with consideration to overall readiness and team culture.
Leverage comprehensive working knowledge of the moreOB Program – including our digital Learning Management System, tools and materials, processes and procedures - to create and deliver consistent, efficient and effective improvement plans.
Manage the pace, dependencies, and risks to support client success. Escalate risks and opportunities for improvement with suggested strategies to the Vice President, Professional Services.
Develop, deliver and manage communication, engagement, adoption and resistance management plans.
Onboard new clients or new leaders/core team members of existing clients through onboarding and expectations presentations/meetings.
Working closely with Quality Programs and Performance and Partner Development colleagues:
Identify, track and report success metrics (including leading and lagging indicators), risks, and status; identify gaps early and establish mitigation strategies with clear options and impacts.
Gather and analyze outcome measures to demonstrate client impact; gather client success stories to augment Salus’ inventory of results in support of proof of impact. Turn metrics into action, validate outcomes and adjust focus and priorities using data-driven analysis.
Conduct annual partnership review and support quarterly rounding sessions by tracking and reporting outcomes, capturing progress and challenges, and presenting results in accordance with established practices.
Working closely with the Vice President, Partner Development, actively seek opportunities to expand the value Salus Global offers within assigned portfolio; contribute to proposals and expansion opportunities.
Actively participate in training and development activities, including in-house training sessions and formal and informal coaching opportunities and remain accountable to implementing expected behaviours, policies, processes, and procedures.
Provide market intelligence to VP Quality Programs and Performance, VP Professional Services and VP Partner Development for the evolution of Salus Global offerings.
Working with the Director, Engagement Health and Contract Performance:
Track key engagement metrics and provide status of health of engagement, including escalating risks with mitigation strategies and proposing service recovery plans, as appropriate.
Pro-actively plan, prioritize and manage combined time over the duration of the client engagement, budgeting for and integrating your time incurred with the assigned Client Executive(s), as applicable, to ensure the development and delivery of safety and quality initiatives meet contract terms (or approved alternate time allocation as agreed with VP, Professional Services) and achieve desired outcomes to the satisfaction of the client.
Serve as assigned Delivery Subject Matter Expert, providing input in key organizational initiatives.
Partner with VP Partner Development and Director, Engagement Health & Contract Performance in the development of a contract renewal strategy based on current understanding of the client account.
Responsible for keeping client account relationships and contacts updated in Salesforce, keeping current meeting outcomes, activities, progress updated in Delivery Team client-specific SharePoint folder, and Task Management platform. Responsible for recording time in Salesforce on a weekly basis.
Brings an area of specialty / focus that adds subject matter expertise, seen an internal expert for team to access as needed.
Share knowledge and experience, support colleagues as appropriate (e.g., provide feedback, shadowing opportunities, co-facilitation) and model receptivity to feedback and learning opportunities. Readily share knowledge and experience, assist the broader team in problem-solving and identifying solutions for client teams that are struggling.
Model Salus Global’s core values in all interactions – whether with clients, colleagues or external parties.
KNOWLEDGE AND EXPERIENCE
Master’s degree (or equivalent) in Nursing, healthcare, business or related field.
Clinical and managerial experience within Ontario-based hospital settings with obstetrical and perinatal experience.
10+ years of progressive experience in complex organizations or multi-faceted team environments
Proven success leading interprofessional, multi-facility change initiatives / implementations including senior leadership and complex cultures is an asset. Experience would include advanced facilitation / presentations and communication.
Participation in provincial or regional initiatives / committees is an asset.
Consulting or healthcare advisory experience is an asset.
Simulation experience is an asset.
Certifications as an instructor for programs such as Fetal Health Surveillance, Neonatal Resuscitation Program, and Acute Care of at-Risk Newborns (ACoRN) is a strong asset.
Strong data/trend analysis and systems thinking; regional reporting and contract accountability experience.
Familiarity with BORN or other provincial data sets is an asset.
Bilingual (English/French) is an asset.
CORE COMPETENCIES
Systems thinking and portfolio leadership across regions/sites.
Strategic execution and readiness; mastery of pace, sequencing, and adoption.
Strong business acumen
Proven ability to cultivate trusted relationships across multiple levels and applicable disciplines.
Proven success leading change including culture, behavioural, process, quality across interprofessional leadership and clinical teams.
Experience developing and implementing safety and quality initiatives, with accountability to delivering agreed upon outcomes.
Data-driven decision making; experience designing, analyzing & actioning measures of success.
Value story creation and partner development to grow client impact.
Superior communication, presentation and facilitation skills.
Problem solving, learning agility.
TRAVEL/WORK CONDITIONS
Remote role with up to 20-30% anticipated travel; occasional evenings to support client availability.
If you are interested in being considered for this position, please submit your resume and cover letter to the attention of Human Resources at careers@salusglobal.com by October 21, 2026. Kindly indicate “Senior Client Executive” in the subject line.
Salus Global welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.
Thank you for your interest in joining Salus Global. Applicants selected for an interview will be contacted directly.
Listowel Wingham Hospitals Appliance
POSITION POSTING L26-104
POSITION: Manager of Supply Chain
STATUS: Full-Time
START DATE: As soon as possible
SALARY RANGE: $52.75 - $65.95 (position currently a part of an evaluation process and will be paid at Grade 10 at this time) 5 step grid based on experience
POSITION SUMMARY:
The Supply Chain Manager leads and oversees supply chain operations across Listowel Memorial Hospital and Wingham & District Hospital, including procurement, strategic sourcing, contract lifecycle management, inventory and materials management, logistics, supplier management, and the acquisition and distribution of organizational resources. Reporting to the Chief Financial Officer, the incumbent provides strategic and operational leadership to support a sustainable, compliant, cost-effective, equitable, and patient-centred supply chain model across the Alliance.
The role translates organizational priorities into practical plans and measurable outcomes, while leading supply chain transformation, process standardization, technology enablement, inventory modernization, and continuous improvement. The Manager builds strong relationships with clinical, operational, administrative, finance, regional, and external partners to ensure reliable service delivery, sound stewardship of public funds, and timely support for patient care, redevelopment, and capital projects.
The successful candidate is a collaborative, results-oriented people leader who demonstrates service excellence, sound judgment, accountability, and the ability to lead change and foster consensus. The incumbent ensures compliance with Ontario Broader Public Sector procurement requirements, applicable legislation, accreditation standards, hospital policies, ethical procurement practices, privacy obligations, and governance expectations. Consistent with the LWHA Manager position structure, additional managerial responsibilities will be incorporated into the portfolio following the successful incumbent's onboarding and transition into their new role.
QUALIFICATIONS:
Bachelor degree in Supply Chain Management, Business Administration, Commerce, Healthcare Administration, or related discipline.
Professional supply chain designation, such as SCMP, strongly preferred.
Additional credentials in procurement, project management, Lean, Six Sigma, or related disciplines are considered assets.
Five to seven years of progressive experience in supply chain, procurement, strategic sourcing, logistics, materials management, or a related field, including demonstrated leadership experience.
EFFORT:
Minimal physical effort
High Degree of mental effort
POSITION-SPECIFIC RESPONSIBILITIES AND TASKS:
Supply chain transformation and strategic leadership
Strategic sourcing and procurement excellence
Contract lifecycle and supplier management
Inventory, materials management and technology enablement
Financial stewardship, reconciliation and capital support
People leadership and service delivery
Change management and key partner engagement
Governance, risk compliance and organizational accountabilities
HOURS OF WORK: Monday to Friday, 37.5 hours per week. Hours are subject to change based on operation requirements. Participation in the administrator-on-call schedule may be required.
POSITION POSTING L26-104
POSITION: Manager of Supply Chain
STATUS: Full-Time
START DATE: As soon as possible
SALARY RANGE: $52.75 - $65.95 (position currently a part of an evaluation process and will be paid at Grade 10 at this time) 5 step grid based on experience
POSITION SUMMARY:
The Supply Chain Manager leads and oversees supply chain operations across Listowel Memorial Hospital and Wingham & District Hospital, including procurement, strategic sourcing, contract lifecycle management, inventory and materials management, logistics, supplier management, and the acquisition and distribution of organizational resources. Reporting to the Chief Financial Officer, the incumbent provides strategic and operational leadership to support a sustainable, compliant, cost-effective, equitable, and patient-centred supply chain model across the Alliance.
The role translates organizational priorities into practical plans and measurable outcomes, while leading supply chain transformation, process standardization, technology enablement, inventory modernization, and continuous improvement. The Manager builds strong relationships with clinical, operational, administrative, finance, regional, and external partners to ensure reliable service delivery, sound stewardship of public funds, and timely support for patient care, redevelopment, and capital projects.
The successful candidate is a collaborative, results-oriented people leader who demonstrates service excellence, sound judgment, accountability, and the ability to lead change and foster consensus. The incumbent ensures compliance with Ontario Broader Public Sector procurement requirements, applicable legislation, accreditation standards, hospital policies, ethical procurement practices, privacy obligations, and governance expectations. Consistent with the LWHA Manager position structure, additional managerial responsibilities will be incorporated into the portfolio following the successful incumbent's onboarding and transition into their new role.
QUALIFICATIONS:
Bachelor degree in Supply Chain Management, Business Administration, Commerce, Healthcare Administration, or related discipline.
Professional supply chain designation, such as SCMP, strongly preferred.
Additional credentials in procurement, project management, Lean, Six Sigma, or related disciplines are considered assets.
Five to seven years of progressive experience in supply chain, procurement, strategic sourcing, logistics, materials management, or a related field, including demonstrated leadership experience.
EFFORT:
Minimal physical effort
High Degree of mental effort
POSITION-SPECIFIC RESPONSIBILITIES AND TASKS:
Supply chain transformation and strategic leadership
Strategic sourcing and procurement excellence
Contract lifecycle and supplier management
Inventory, materials management and technology enablement
Financial stewardship, reconciliation and capital support
People leadership and service delivery
Change management and key partner engagement
Governance, risk compliance and organizational accountabilities
HOURS OF WORK: Monday to Friday, 37.5 hours per week. Hours are subject to change based on operation requirements. Participation in the administrator-on-call schedule may be required.
Grey Bruce Hospice
1725 10th Street East
Grey Bruce Hospice is seeking a compassionate, experienced, and forward-thinking Clinical Manager to provide clinical leadership and oversee the clinical operations of Chapman House. As the organization’s senior nursing leader, the Clinical Manager plays a pivotal role in ensuring safe, high-quality care while fostering a workplace culture grounded in respect, collaboration, accountability, and continuous improvement. This position bridges organizational leadership and front-line care, ensuring clinical excellence and alignment with Grey Bruce Hospice’s mission, values, and strategic priorities. The ideal candidate is a confident healthcare leader who combines strong clinical expertise with effective management, communication, and problem-solving skills to inspire, support and lead a dedicated team of healthcare professionals in delivering exceptional, person-centered, end-of-life care to residents and their families.
Key Duties and Responsibilities
Clinical Leadership & Operations
Provide clinical supervision, guidance, and support to staff in delivering care consistent with care plans, professional standards, legislation and Grey Bruce Hospice policies.
Ensure appropriate staffing and volunteer coverage to support continuity of care.
Manage clinical supplies, equipment, inventory, and departmental expenditures within approved budgets.
Collaborate with physicians and community partners to coordinate services; support communication with residents, families, and substitute decision-makers regarding care preferences, concerns, and informed decision-making.
Support appropriate processes related to Medical Assistance in Dying (MAiD) referrals.
People Leadership & Team Development
Lead recruitment, onboarding, training and credentialing.
Foster a positive, respectful, and collaborative work environment that supports staff engagement, retention, and professional growth.
Maintain effective communication and conflict resolution while building strong working relationships across clinical, administrative, and other care partners.
Assess staff competencies, identify learning needs, and coordinate ongoing education, mandatory training, in-services and professional development.
Ensure staff receive education on new and revised policies and procedures.
Conduct staff performance evaluations; develop individual and team education plans.
Health & Safety, Quality & Risk Management
Develop, maintain and review clinical policies and procedures to reflect legislation, regulatory requirements, and evidence-informed best practices.
Monitor clinical documentation and resident records through regular audits to ensure accuracy, completeness, timeliness, and compliance.
Lead quality improvement initiatives, monitor clinical indicators, identify trends, and implement improvements in care delivery.
Oversee infection prevention and control, medication safety, hand hygiene, fall prevention, and other risk mitigation activities.
Ensure compliance with applicable occupational health and safety legislation, privacy requirements, professional standards, and organizational policies.
Organizational Leadership & Workplace Culture
Provide timely operational updates to organizational leadership and participate in on-call responsibilities as coordinated with leadership and Medical Director.
Participate in relevant committees, working groups, educational events, and community initiatives that advance Grey Bruce Hospice's clinical/strategic priorities.
Foster a positive, respectful, and collaborative work environment that supports staff engagement, accountability, retention, and professional excellence.
Address workplace concerns constructively and build effective working relationships across clinical and non-clinical teams, including social work, spiritual care, physicians, staff, and volunteers.
Qualifications & Competencies include:
Registered Nurse (RN) in good standing with the College of Nurses of Ontario.
10+ Years of Nursing experience (community, hospice, palliative, oncology, acute care)
5+ years of experience in management; demonstrated leadership skills and experience in healthcare operations, staff supervision, or team management.
Strong knowledge of clinical best practices, professional standards, privacy legislation, infection prevention, workplace health and safety requirements and quality assurance.
Demonstrated ability to foster a culture of collegiality, accountability, collaboration, and mutual respect. respectful workplace relationships
Excellent communication, interpersonal, and relationship-building skills.
Proven problem-solving, conflict resolution, organizational, and analytical abilities.
A strong commitment to hospice philosophy and resident and family-centered care, confidentiality, dignity, and compassionate end-of-life experiences. service.
LEAP Core, CAPCE, De Souza Institute Palliative Care Series, or willing to obtain
Indigenous Cultural Safety Training
Excellent interpersonal communication, critical thinking, problem-solving skills.
Experience working with diverse populations and equity focused initiatives is an asset.
Why Join Grey Bruce Hospice?
At Grey Bruce Hospice, the work we do matters deeply. Your leadership will make a meaningful difference in the lives of residents, families, staff, and volunteers. The Clinical Manager will have the opportunity to shape clinical practice, support professional growth, strengthen a dedicated team, and contribute to a culture of excellence and compassion. If you are a thoughtful, collaborative leader who is passionate about clinical excellence and making a meaningful difference in the lives of others, we invite you to explore this opportunity. Grey Bruce Hospice offers a comprehensive benefits plan and is a recognized HOOP employer.
Job Details
Hours of Work:
This is a full-time, 40 hours per week position. Occasional weekend and evening work will be required.
Program/Team
Grey Bruce Hospice
Site:
Chapman House
Rate of Pay:
49.85/hr – 58.32/hr
Posting Date:
October 9, 2026
Closing Date:
November 6, 2026
Grey Bruce Hospice is seeking a compassionate, experienced, and forward-thinking Clinical Manager to provide clinical leadership and oversee the clinical operations of Chapman House. As the organization’s senior nursing leader, the Clinical Manager plays a pivotal role in ensuring safe, high-quality care while fostering a workplace culture grounded in respect, collaboration, accountability, and continuous improvement. This position bridges organizational leadership and front-line care, ensuring clinical excellence and alignment with Grey Bruce Hospice’s mission, values, and strategic priorities. The ideal candidate is a confident healthcare leader who combines strong clinical expertise with effective management, communication, and problem-solving skills to inspire, support and lead a dedicated team of healthcare professionals in delivering exceptional, person-centered, end-of-life care to residents and their families.
Key Duties and Responsibilities
Clinical Leadership & Operations
Provide clinical supervision, guidance, and support to staff in delivering care consistent with care plans, professional standards, legislation and Grey Bruce Hospice policies.
Ensure appropriate staffing and volunteer coverage to support continuity of care.
Manage clinical supplies, equipment, inventory, and departmental expenditures within approved budgets.
Collaborate with physicians and community partners to coordinate services; support communication with residents, families, and substitute decision-makers regarding care preferences, concerns, and informed decision-making.
Support appropriate processes related to Medical Assistance in Dying (MAiD) referrals.
People Leadership & Team Development
Lead recruitment, onboarding, training and credentialing.
Foster a positive, respectful, and collaborative work environment that supports staff engagement, retention, and professional growth.
Maintain effective communication and conflict resolution while building strong working relationships across clinical, administrative, and other care partners.
Assess staff competencies, identify learning needs, and coordinate ongoing education, mandatory training, in-services and professional development.
Ensure staff receive education on new and revised policies and procedures.
Conduct staff performance evaluations; develop individual and team education plans.
Health & Safety, Quality & Risk Management
Develop, maintain and review clinical policies and procedures to reflect legislation, regulatory requirements, and evidence-informed best practices.
Monitor clinical documentation and resident records through regular audits to ensure accuracy, completeness, timeliness, and compliance.
Lead quality improvement initiatives, monitor clinical indicators, identify trends, and implement improvements in care delivery.
Oversee infection prevention and control, medication safety, hand hygiene, fall prevention, and other risk mitigation activities.
Ensure compliance with applicable occupational health and safety legislation, privacy requirements, professional standards, and organizational policies.
Organizational Leadership & Workplace Culture
Provide timely operational updates to organizational leadership and participate in on-call responsibilities as coordinated with leadership and Medical Director.
Participate in relevant committees, working groups, educational events, and community initiatives that advance Grey Bruce Hospice's clinical/strategic priorities.
Foster a positive, respectful, and collaborative work environment that supports staff engagement, accountability, retention, and professional excellence.
Address workplace concerns constructively and build effective working relationships across clinical and non-clinical teams, including social work, spiritual care, physicians, staff, and volunteers.
Qualifications & Competencies include:
Registered Nurse (RN) in good standing with the College of Nurses of Ontario.
10+ Years of Nursing experience (community, hospice, palliative, oncology, acute care)
5+ years of experience in management; demonstrated leadership skills and experience in healthcare operations, staff supervision, or team management.
Strong knowledge of clinical best practices, professional standards, privacy legislation, infection prevention, workplace health and safety requirements and quality assurance.
Demonstrated ability to foster a culture of collegiality, accountability, collaboration, and mutual respect. respectful workplace relationships
Excellent communication, interpersonal, and relationship-building skills.
Proven problem-solving, conflict resolution, organizational, and analytical abilities.
A strong commitment to hospice philosophy and resident and family-centered care, confidentiality, dignity, and compassionate end-of-life experiences. service.
LEAP Core, CAPCE, De Souza Institute Palliative Care Series, or willing to obtain
Indigenous Cultural Safety Training
Excellent interpersonal communication, critical thinking, problem-solving skills.
Experience working with diverse populations and equity focused initiatives is an asset.
Why Join Grey Bruce Hospice?
At Grey Bruce Hospice, the work we do matters deeply. Your leadership will make a meaningful difference in the lives of residents, families, staff, and volunteers. The Clinical Manager will have the opportunity to shape clinical practice, support professional growth, strengthen a dedicated team, and contribute to a culture of excellence and compassion. If you are a thoughtful, collaborative leader who is passionate about clinical excellence and making a meaningful difference in the lives of others, we invite you to explore this opportunity. Grey Bruce Hospice offers a comprehensive benefits plan and is a recognized HOOP employer.
Job Details
Hours of Work:
This is a full-time, 40 hours per week position. Occasional weekend and evening work will be required.
Program/Team
Grey Bruce Hospice
Site:
Chapman House
Rate of Pay:
49.85/hr – 58.32/hr
Posting Date:
October 9, 2026
Closing Date:
November 6, 2026