British Columbia College of Nurses & Midwives
British Columbia College of Nurses & Midwives Chief Officer, Licensing, Standards & Education Chief Officer, Practice, Oversight & Quality Location: Vancouver, BC
With great respect, we acknowledge that BCCNM’s office is located on the unceded territories of the hən ̓ q ̓ əmin ̓ əm ̓ speaking peoples – x ʷ məθk ʷ əy ̓ əm (Musqueam), and sel ̓ í l ̓ witulh (Tsleil-Waututh) Nations, and the S ḵ wx ̱ w ú 7mesh-ulh Sn í chim speaking peoples - S ḵ wx ̱ w ú 7mesh Ú xwumixw (Squamish Nation) whose historical relationships with the land continue to this day.
The British Columbia College of Nurses and Midwives (BCCNM) is the largest health regulator in Western Canada and the first in Canada to regulate both nursing and midwifery. Regulating more than 79,000 licensed practical nurses, nurse practitioners, registered nurses, registered psychiatric nurses, and midwives, BCCNM plays a critical role in protecting the public by ensuring safe, ethical, and competent care across British Columbia.
Following the retirement of its Chief Officer, Regulatory Policy and Programs, BCCNM has created two new executive positions: the Chief Officer, Licensing, Standards, and Education (CO, LSE) and the Chief Officer, Practice Oversight and Quality (CO, POQ). Together, these complementary roles reflect BCCNM's commitment to strengthening regulation, elevating its voice at the executive table, and advancing a modern, risk-informed approach to public protection.
Reporting to the Registrar & Chief Executive Officer, both Chief Officers are key members of the Executive Leadership Team. Working in close partnership, they provide strategic leadership across the regulatory lifecycle – from entry to practice through ongoing oversight and quality assurance. The CO, LSE leads a team of 76 overseeing licensing, standards of practice & policy development, education program review, and standards support program areas, while the CO, POQ oversees a team of 65 responsible for professional conduct review, quality assurance, and research and evaluation functions.
While each role brings a distinct portfolio, both require accomplished, seasoned executives who can lead through influence, navigate complexity, and inspire high-performing, multidisciplinary teams. The successful candidates will be strategic, collaborative, and politically astute leaders who build trusted relationships, champion innovation, and advance regulatory excellence in service of the public interest.
These are exceptional opportunities to shape the future of health profession regulation in British Columbia while helping lead one of Canada's most respected and progressive health regulators. Guided by BCCNM's values—Nutsamaht (we are one), Caring, Leaderful, Collaborative, Strategic, and Humble—the successful candidates will lead with courage, integrity, and a deep commitment to reconciliation, equity, diversity, and inclusion, and public protection.
BCCNM is committed to an inclusive, equitable, and accessible workplace and strongly encourages applications from Indigenous candidates and candidates from equity-deserving groups.
These roles are based in Vancouver, BC, on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh Nations.
The anticipated salary range for these positions is between $222,322 - $270,234. Placement within a salary band is typically based upon a review of skills, experience, and internal equity.
To explore this opportunity further, please click Apply before the application deadline of July 31, 2026.
We thank all applicants for their interest in this position. Please note that we will only be in contact with those individuals moving forward with our client.
British Columbia College of Nurses & Midwives Chief Officer, Licensing, Standards & Education Chief Officer, Practice, Oversight & Quality Location: Vancouver, BC
With great respect, we acknowledge that BCCNM’s office is located on the unceded territories of the hən ̓ q ̓ əmin ̓ əm ̓ speaking peoples – x ʷ məθk ʷ əy ̓ əm (Musqueam), and sel ̓ í l ̓ witulh (Tsleil-Waututh) Nations, and the S ḵ wx ̱ w ú 7mesh-ulh Sn í chim speaking peoples - S ḵ wx ̱ w ú 7mesh Ú xwumixw (Squamish Nation) whose historical relationships with the land continue to this day.
The British Columbia College of Nurses and Midwives (BCCNM) is the largest health regulator in Western Canada and the first in Canada to regulate both nursing and midwifery. Regulating more than 79,000 licensed practical nurses, nurse practitioners, registered nurses, registered psychiatric nurses, and midwives, BCCNM plays a critical role in protecting the public by ensuring safe, ethical, and competent care across British Columbia.
Following the retirement of its Chief Officer, Regulatory Policy and Programs, BCCNM has created two new executive positions: the Chief Officer, Licensing, Standards, and Education (CO, LSE) and the Chief Officer, Practice Oversight and Quality (CO, POQ). Together, these complementary roles reflect BCCNM's commitment to strengthening regulation, elevating its voice at the executive table, and advancing a modern, risk-informed approach to public protection.
Reporting to the Registrar & Chief Executive Officer, both Chief Officers are key members of the Executive Leadership Team. Working in close partnership, they provide strategic leadership across the regulatory lifecycle – from entry to practice through ongoing oversight and quality assurance. The CO, LSE leads a team of 76 overseeing licensing, standards of practice & policy development, education program review, and standards support program areas, while the CO, POQ oversees a team of 65 responsible for professional conduct review, quality assurance, and research and evaluation functions.
While each role brings a distinct portfolio, both require accomplished, seasoned executives who can lead through influence, navigate complexity, and inspire high-performing, multidisciplinary teams. The successful candidates will be strategic, collaborative, and politically astute leaders who build trusted relationships, champion innovation, and advance regulatory excellence in service of the public interest.
These are exceptional opportunities to shape the future of health profession regulation in British Columbia while helping lead one of Canada's most respected and progressive health regulators. Guided by BCCNM's values—Nutsamaht (we are one), Caring, Leaderful, Collaborative, Strategic, and Humble—the successful candidates will lead with courage, integrity, and a deep commitment to reconciliation, equity, diversity, and inclusion, and public protection.
BCCNM is committed to an inclusive, equitable, and accessible workplace and strongly encourages applications from Indigenous candidates and candidates from equity-deserving groups.
These roles are based in Vancouver, BC, on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh Nations.
The anticipated salary range for these positions is between $222,322 - $270,234. Placement within a salary band is typically based upon a review of skills, experience, and internal equity.
To explore this opportunity further, please click Apply before the application deadline of July 31, 2026.
We thank all applicants for their interest in this position. Please note that we will only be in contact with those individuals moving forward with our client.
LHH Knightsbridge
Organization: Brightshores Health System
Position Title: Director, Mental Health & Addiction Services
Reports to: Vice President, Clinical Programs, Quality, CNE
Location: Owen Sound
Annual Salary: $144,073 - $170,759
THE OPPORTUNITY
Brightshores Health System is a dynamic, multi-site healthcare organization at the heart of Grey and Bruce counties, serving a diverse rural population of approximately 175,000 residents, as well as seasonal visitors and tourists. Operating six hospitals across one of Ontario’s largest geographic regions, Brightshores delivers a full continuum of care from emergency services at every site to advanced specialty programs in areas such as cancer, stroke, kidney disease, and mental health and addictions. With more than 2,100 staff, 250 physicians, and 1,000 volunteers, the organization is deeply committed to building healthier communities through compassionate, high-quality care and strong partnerships.
Brightshores is actively advancing a more connected and integrated system of care, one that improves access, enhances patient and family experiences, and delivers better outcomes across a large and complex rural landscape. With innovative initiatives such as its provincially recognized Wellness & Recovery Centre and a growing focus on research and system integration, Brightshores offers leaders the opportunity to shape the future of rural healthcare while making a meaningful impact close to home.
The Director, Mental Health & Addiction Services provides strategic and operational leadership for a comprehensive, multi-site program across Brightshores Health System, including 45 inpatient hospital beds and the 45-bed Wellness and Recovery Centre, as well as a full continuum of outpatient services. Accountable for program development, clinical quality, and service delivery, the Director ensures integrated, accessible, and responsive care for a growing and aging rural population within a complex environment of multiple sites and funding models.
Working in close partnership with administrative and physician leadership, interdisciplinary teams, and community partners, the Director advances high-quality, evidence-informed, person-centred care. The role plays a critical part in system transformation—strengthening partnerships, improving access and patient flow, and aligning services with provincial, regional, and local priorities.
As a key leader in advancing Brightshores’ strategic plan, the Director fosters a culture of accountability, ownership, and continuous improvement. An exceptional relationship builder, the ideal candidate brings strategic insight, resilience, and the ability to lead through change, while mentoring high-performing teams and ensuring an outstanding patient and family experience.
KEY RESPONSIBILITIES
Strategic Leadership & Program Development
Provide strategic leadership for the evolution of Mental Health & Addictions services, ensuring timely, appropriate care delivered in the most suitable setting across a fully integrated continuum.
Align programs with Brightshores’ strategic priorities, advancing access, integration, sustainability, and innovation including models that reduce hospital utilization and strengthen community-based care.
Lead program planning and transformation in response to community needs and provincial/regional priorities within a dynamic rural health environment.
Clinical Quality & Patient Experience
Ensure delivery of safe, high-quality, evidence-informed, recovery-oriented, and person-centred care responsive to diverse populations.
Drive clinical excellence through accountability for outcomes, patient safety, and continuous quality improvement.
Champion a culture of belonging, equity, inclusion, and culturally safe care that enhances patient and family experience.
Operational & Financial Management
Oversee a complex, multi-site portfolio, ensuring effective day-to-day operations and performance across diverse funding models.
Lead budget planning, resource allocation, and operational execution to achieve access, flow, and efficiency targets.
Leverage data, analytics, and performance metrics to inform decision-making and deliver measurable improvements.
People Leadership & Culture
Build, mentor, and develop high-performing teams, fostering leadership capacity, engagement, and accountability.
Promote an inclusive, respectful, and psychologically safe workplace aligned with organizational values.
Strengthen performance through clear expectations, coaching, and recognition.
Partnerships, System Integration & Regional Leadership
Cultivate strong partnerships with leadership, physicians, community agencies, Ontario Health, and regional stakeholders to enable seamless care pathways.
Represent Brightshores in regional planning and contribute to system design, integration, and innovation in mental health services.
Advance Brightshores’ role as a leader in rural mental health and addictions care.
IDEAL CANDIDATE
Demonstrated success in progressively senior clinical leadership roles in Mental Health and Addictions (minimum 5 years), including leading complex, multi-site or rural programs and interdisciplinary teams delivering high-quality, patient-centred care.
Proven ability to translate strategic priorities into measurable outcomes, leading system transformation, quality improvement, and operational excellence across diverse portfolios, including fiscal and resource management.
Strong expertise in evidence-based mental health and addictions practices, with a track record of advancing clinical standards, patient safety, and continuous improvement initiatives.
Experience working within and contributing to regional health system planning and integration, including collaboration with Ontario Health and community partners.
Highly developed analytical and data literacy skills, using performance metrics to inform decision-making, drive accountability, and improve access, flow, and outcomes.
Recognized for fostering a culture of belonging, accountability, ownership, inclusion, and continuous improvement, with a demonstrated commitment to equity, diversity, and culturally safe, person-centred care.
Exceptional leadership, communication, and relationship-building skills, with the ability to influence, negotiate, resolve conflict, and lead teams and stakeholders effectively through change.
Demonstrated commitment to professional growth and the ability to operate effectively in a dynamic healthcare environment.
Participate in Administrator on-call rotation
Master’s degree in a health, business, or related discipline.
Current registration in good standing with a regulatory college under the Regulated Health Professions Act.
CONTACT INFORMATION
If you are interested in being considered for this exceptional opportunity, please contact:
Jane van Alphen, Partner jane.vanalphen@lhhnknightsbridge.com 416.648.0669
Erica Tsui, Consultant erica.tsui@lhhknightsbridge.com 416.928.4554
This Director role is a current existing vacancy. LHH Knightsbridge does not use artificial intelligence (AI) to screen, assess, or select applicants for a position.
About LHH Knightsbridge – www.lhhknightsbridge.com
LHH helps organizations simplify the complexity associated with transforming their leadership and workforce so they can accelerate results, with less risk.
As global leaders in Talent and Leadership Development, Career Solutions and Executive, Interim and Mid-Level Search, we assist organizations in finding new talent, and helping their employees navigate change, become better leaders, develop better careers, and transition into new jobs. We have the local expertise, global infrastructure, and industry leading technology and analytics required to simplify the complexity associated with executing critical talent and workforce initiatives, reducing brand and operational risk. Teams across Canada and around the world leverage our proven programs and global experience to deliver tailored solutions to clients that align talent with the needs of their business.
Established in 1967, we have been providing outplacement services for 52 years. LHH is a wholly owned subsidiary of Adecco, SA, a publicly held Fortune Global 500 firm and the world’s leading provider of HR solutions, with approximately 32,000 FTE employees and 5,100 branches in over 66 countries and territories around the world. LHH has more than 4,000 employees around the globe including 2,200+ certified Career Coaches.
Organization: Brightshores Health System
Position Title: Director, Mental Health & Addiction Services
Reports to: Vice President, Clinical Programs, Quality, CNE
Location: Owen Sound
Annual Salary: $144,073 - $170,759
THE OPPORTUNITY
Brightshores Health System is a dynamic, multi-site healthcare organization at the heart of Grey and Bruce counties, serving a diverse rural population of approximately 175,000 residents, as well as seasonal visitors and tourists. Operating six hospitals across one of Ontario’s largest geographic regions, Brightshores delivers a full continuum of care from emergency services at every site to advanced specialty programs in areas such as cancer, stroke, kidney disease, and mental health and addictions. With more than 2,100 staff, 250 physicians, and 1,000 volunteers, the organization is deeply committed to building healthier communities through compassionate, high-quality care and strong partnerships.
Brightshores is actively advancing a more connected and integrated system of care, one that improves access, enhances patient and family experiences, and delivers better outcomes across a large and complex rural landscape. With innovative initiatives such as its provincially recognized Wellness & Recovery Centre and a growing focus on research and system integration, Brightshores offers leaders the opportunity to shape the future of rural healthcare while making a meaningful impact close to home.
The Director, Mental Health & Addiction Services provides strategic and operational leadership for a comprehensive, multi-site program across Brightshores Health System, including 45 inpatient hospital beds and the 45-bed Wellness and Recovery Centre, as well as a full continuum of outpatient services. Accountable for program development, clinical quality, and service delivery, the Director ensures integrated, accessible, and responsive care for a growing and aging rural population within a complex environment of multiple sites and funding models.
Working in close partnership with administrative and physician leadership, interdisciplinary teams, and community partners, the Director advances high-quality, evidence-informed, person-centred care. The role plays a critical part in system transformation—strengthening partnerships, improving access and patient flow, and aligning services with provincial, regional, and local priorities.
As a key leader in advancing Brightshores’ strategic plan, the Director fosters a culture of accountability, ownership, and continuous improvement. An exceptional relationship builder, the ideal candidate brings strategic insight, resilience, and the ability to lead through change, while mentoring high-performing teams and ensuring an outstanding patient and family experience.
KEY RESPONSIBILITIES
Strategic Leadership & Program Development
Provide strategic leadership for the evolution of Mental Health & Addictions services, ensuring timely, appropriate care delivered in the most suitable setting across a fully integrated continuum.
Align programs with Brightshores’ strategic priorities, advancing access, integration, sustainability, and innovation including models that reduce hospital utilization and strengthen community-based care.
Lead program planning and transformation in response to community needs and provincial/regional priorities within a dynamic rural health environment.
Clinical Quality & Patient Experience
Ensure delivery of safe, high-quality, evidence-informed, recovery-oriented, and person-centred care responsive to diverse populations.
Drive clinical excellence through accountability for outcomes, patient safety, and continuous quality improvement.
Champion a culture of belonging, equity, inclusion, and culturally safe care that enhances patient and family experience.
Operational & Financial Management
Oversee a complex, multi-site portfolio, ensuring effective day-to-day operations and performance across diverse funding models.
Lead budget planning, resource allocation, and operational execution to achieve access, flow, and efficiency targets.
Leverage data, analytics, and performance metrics to inform decision-making and deliver measurable improvements.
People Leadership & Culture
Build, mentor, and develop high-performing teams, fostering leadership capacity, engagement, and accountability.
Promote an inclusive, respectful, and psychologically safe workplace aligned with organizational values.
Strengthen performance through clear expectations, coaching, and recognition.
Partnerships, System Integration & Regional Leadership
Cultivate strong partnerships with leadership, physicians, community agencies, Ontario Health, and regional stakeholders to enable seamless care pathways.
Represent Brightshores in regional planning and contribute to system design, integration, and innovation in mental health services.
Advance Brightshores’ role as a leader in rural mental health and addictions care.
IDEAL CANDIDATE
Demonstrated success in progressively senior clinical leadership roles in Mental Health and Addictions (minimum 5 years), including leading complex, multi-site or rural programs and interdisciplinary teams delivering high-quality, patient-centred care.
Proven ability to translate strategic priorities into measurable outcomes, leading system transformation, quality improvement, and operational excellence across diverse portfolios, including fiscal and resource management.
Strong expertise in evidence-based mental health and addictions practices, with a track record of advancing clinical standards, patient safety, and continuous improvement initiatives.
Experience working within and contributing to regional health system planning and integration, including collaboration with Ontario Health and community partners.
Highly developed analytical and data literacy skills, using performance metrics to inform decision-making, drive accountability, and improve access, flow, and outcomes.
Recognized for fostering a culture of belonging, accountability, ownership, inclusion, and continuous improvement, with a demonstrated commitment to equity, diversity, and culturally safe, person-centred care.
Exceptional leadership, communication, and relationship-building skills, with the ability to influence, negotiate, resolve conflict, and lead teams and stakeholders effectively through change.
Demonstrated commitment to professional growth and the ability to operate effectively in a dynamic healthcare environment.
Participate in Administrator on-call rotation
Master’s degree in a health, business, or related discipline.
Current registration in good standing with a regulatory college under the Regulated Health Professions Act.
CONTACT INFORMATION
If you are interested in being considered for this exceptional opportunity, please contact:
Jane van Alphen, Partner jane.vanalphen@lhhnknightsbridge.com 416.648.0669
Erica Tsui, Consultant erica.tsui@lhhknightsbridge.com 416.928.4554
This Director role is a current existing vacancy. LHH Knightsbridge does not use artificial intelligence (AI) to screen, assess, or select applicants for a position.
About LHH Knightsbridge – www.lhhknightsbridge.com
LHH helps organizations simplify the complexity associated with transforming their leadership and workforce so they can accelerate results, with less risk.
As global leaders in Talent and Leadership Development, Career Solutions and Executive, Interim and Mid-Level Search, we assist organizations in finding new talent, and helping their employees navigate change, become better leaders, develop better careers, and transition into new jobs. We have the local expertise, global infrastructure, and industry leading technology and analytics required to simplify the complexity associated with executing critical talent and workforce initiatives, reducing brand and operational risk. Teams across Canada and around the world leverage our proven programs and global experience to deliver tailored solutions to clients that align talent with the needs of their business.
Established in 1967, we have been providing outplacement services for 52 years. LHH is a wholly owned subsidiary of Adecco, SA, a publicly held Fortune Global 500 firm and the world’s leading provider of HR solutions, with approximately 32,000 FTE employees and 5,100 branches in over 66 countries and territories around the world. LHH has more than 4,000 employees around the globe including 2,200+ certified Career Coaches.
ONE Health Information Technology Services
About ONE HITS
ONE Health Information Technology Services (ONE HITS) is a not-for-profit shared service organization dedicated to delivering integrated, scalable IT solutions to healthcare partners across Northeastern and Northwestern Ontario. Our core services include:
Build and maintenance of the Hospital Information System (HIS) and supporting software
System infrastructure management
Level 2 helpdesk support
HIS and infrastructure upgrade services
Service level metrics and reporting
A range of optional, non-mandatory services /li>
Currently, ONE HITS supports a unified Electronic Health Information System (HIS) live in 23 hospitals across Northeastern Ontario, with 12 additional hospitals in Northwestern Ontario currently in the early stages of their transition to a shared system.
With the vison of connecting health, improving outcomes, ONE Health Information Technology Service (ONE HITS) empowers healthcare partners with integrated services that drive better outcomes, enhance collaboration and enables innovation.
Our core values, Accountable, Bold, Collaborative, Dynamic, and Resourceful, guide the way we work and lead. They shape our culture, influence our decisions, and reflect the standards we hold ourselves to every day.
ONE HITS offers a fully work from home experience, a modern corporate team dynamic, a comprehensive wage and benefits package and HOOPP Pension Plan to employees.
We are currently recruiting for a Chief Operating and Financial Officer and invite qualified leaders to consider this unique opportunity to join our executive team. A detailed job description follows.
Job Purpose
Reporting to the Chief Executive Officer, the Chief Operating and Financial Officer (COFO) provides executive oversight for member-facing operational teams including Business Systems and Operational Support, as well as ONE HITS-specific corporate service functions including Finance and Accounting, Privacy and Risk.
The COFO is responsible for ensuring operational excellence sn strong financial governance. The role oversees both operational and corporate service functions and plays a key leadership role in aligning organizational strategy, service delivery, financial sustainability, and business growth initiatives.
As a senior member of the executive leadership team, the COFO collaborates closely with internal leaders, Member hospitals, vendors, and governing bodies to support organizational effectiveness, innovation, accountability, and sustainable growth.
The role is accountable for fostering a culture of operational excellence, strategic thinking, collaboration, accountability, and exceptional member service across the organization.
Roles and Responsibilities (Subject to Change)
Executive Leadership and Organizational Strategy
Provide executive leadership across operational and corporate service functions to support the organization’s strategic direction and operational priorities.
Partner with the CEO and executive leadership team to develop and execute organizational strategies, operational plans, and corporate priorities.
Lead organizational planning activities related to operational performance, financial sustainability, service excellence, and organizational growth.
Support organizational transformation, innovation, and continuous improvement initiatives
Act as a strategic advisor to the CEO and Board of Directors on operational, financial, governance, and organizational matters.
Promote a culture of collaboration, accountability, innovation, operational excellence, and member-focused service delivery.
Operational Leadership and Member Services
Provide executive oversight and leadership for member-facing operational teams, including:
Business Systems (applications, implementations, integrations, configuration, and build services for member hospitals)
Operational Support Services (development and delivery of reliable and high-quality services to members across all facets of the ONE HITS service catalog)
Ensure operational services are delivered effectively, consistently, and in alignment with organizational commitments, service standards, and member expectations.
Oversee operational planning, resource allocation, service delivery frameworks, and performance monitoring across operational teams.
Collaborate with member hospitals and partners to support operational priorities, project delivery, service enhancements, and organizational initiatives.
Lead operational escalation management and support resolution of significant service delivery or operational issues.
Support the successful implementation and operationalization of new technologies, services, and member initiatives.
Establish operational performance indicators, dashboards, and reporting mechanisms to support accountability, transparency, and service excellence.
Drive continuous improvement initiatives focused on operational effectiveness, member satisfaction, service consistency, and organizational efficiency.
Directly supervise the Manager of Operational Support, Manager of Business Systems, Manager of Business Applications Build, at additional portfolios as assigned.
Financial Leadership and Stewardship
Provide executive leadership and oversight for all organizational financial operations and accounting functions, including:
Finance and Accounting
Budgeting and Forecasting
Financial Reporting and Analysis
Accounts Payable and Accounts Receivable
Financial Controls and Compliance
Audit Coordination
Financial Planning and Performance Management
Lead the development and coordination of annual operating and capital budgets in collaboration with organizational leaders and the CEO.
Provide strategic financial analysis, forecasting, modelling, and business insights to support organizational planning and decision-making.
Ensure the accuracy, integrity, and timeliness of financial reporting for senior leadership, the Board of Directors, Member hospitals, and external stakeholders.
Monitor financial performance, identify risks and variances, and implement mitigation and corrective strategies as required.
Ensure strong internal financial controls and compliance with applicable accounting standards, funding agreements, contractual obligations, and regulatory requirements.
Coordinate annual external audit activities and maintain effective relationships with auditors, funding partners, and governing bodies.
Support long-term financial sustainability through effective financial stewardship and strategic resource planning.
Directly supervise the ONE HITS Financial Analyst
Risk Management and Compliance
Provide executive oversight for ONE HITS enterprise risk management.
Ensure organizational compliance with applicable legislation, regulatory requirements, contractual obligations, and internal policies.
Lead enterprise risk management activities, including identification, mitigation, monitoring, and reporting of operational, financial, privacy, cybersecurity, and organizational risks.
Support the development and maintenance of organizational governance frameworks, policies, and compliance programs.
Collaborate with internal leaders and external partners to support organizational preparedness, business continuity, and incident response activities.
Provide leadership related to organizational insurance, liability management, and risk mitigation strategies.
Support Board and Committee reporting related to privacy, risk, compliance, governance, and organizational accountability matters.
Partner Relations and Member Engagement
Develop and maintain strong relationships with Member hospitals, executive leaders, vendors, partners, and external partners.
Support member engagement initiatives and ensure organizational responsiveness to member needs and operational priorities.
Represent the organization at meetings, committees, partnerships, and sector initiatives as required.
Attend and present operational, financial, risk, privacy, and organizational performance reports to the Board of Directors and Committees as requested.
Collaborate with healthcare partners to support strategic alignment, shared initiatives, and service excellence.
Education, Certifications and Licensing
Chartered Professional Accountant (CPA) designation required.
Bachelor’s degree in Accounting, Finance, Business Administration, Health Administration, or a related field required.
Master’s degree in Business Administration (MBA), Health Administration, Finance, or a related discipline is considered an asset.
Additional certifications or education in leadership, healthcare administration, operational management, privacy, risk management, or project management are considered assets.
Experience
Minimum 7 years of progressive leadership experience in finance, operations, healthcare administration, corporate services, or related executive leadership roles.
Demonstrated executive leadership experience overseeing operational services, financial functions, and organizational performance within a complex environment.
Experience leading member-facing operational teams and service delivery functions is strongly preferred.
Experience working within healthcare, digital health, health information systems, shared services, or public sector organizations is strongly preferred.
Demonstrated experience in strategic planning, business case development, operational leadership, budgeting, and financial management.
Experience leading enterprise risk management, privacy, governance, or compliance functions is considered an asset.
Experience supporting Boards of Directors and multi-stakeholder governance environments is strongly preferred.
Experience working in multi-site, multi-partner, or shared services environments is considered an asset.
Knowledge, Skills and Ability
Executive Leadership and Strategic Thinking
Demonstrated ability to provide executive leadership in complex operational and financial environments.
Strong strategic thinking, business planning, and organizational leadership capabilities.
Ability to balance operational execution with long-term organizational planning and sustainability.
Strong business development, partnership development, and organizational growth capabilities.
Ability to identify opportunities and translate strategic priorities into operationally successful initiatives.
Operational and Service Delivery Excellence
Strong understanding of operational management, service delivery models, organizational performance, and shared services environments.
Ability to oversee complex operational teams supporting member organizations and healthcare environments.
Strong analytical, decision-making, and problem-solving skills.
Ability to manage competing priorities within a dynamic and fast-paced environment.
Financial Expertise and Governance
Strong knowledge of financial management, budgeting, forecasting, accounting standards, financial controls, and organizational governance.
Ability to interpret complex financial and operational information and provide strategic recommendations.
Strong understanding of enterprise risk management, accountability frameworks, compliance, and organizational stewardship.
Knowledge of healthcare funding models, public sector reporting requirements, and shared services governance structures is considered an asset.
Communication and Relationship Management
Exceptional communication, presentation, and interpersonal skills.
Ability to communicate effectively with executive leaders, Boards, member hospitals, staff, and external partners.
Strong relationship-building, negotiation, and partner management capabilities.
Ability to present complex operational and financial information clearly to both technical and non-technical audiences.
Leadership and Organizational Culture
Strong people leadership and team development skills.
Ability to foster a culture of accountability, collaboration, innovation, and service excellence.
Demonstrated commitment to integrity, professionalism, and ethical leadership.
Ability to lead organizational change and support growth and transformation initiatives.
About ONE HITS
ONE Health Information Technology Services (ONE HITS) is a not-for-profit shared service organization dedicated to delivering integrated, scalable IT solutions to healthcare partners across Northeastern and Northwestern Ontario. Our core services include:
Build and maintenance of the Hospital Information System (HIS) and supporting software
System infrastructure management
Level 2 helpdesk support
HIS and infrastructure upgrade services
Service level metrics and reporting
A range of optional, non-mandatory services /li>
Currently, ONE HITS supports a unified Electronic Health Information System (HIS) live in 23 hospitals across Northeastern Ontario, with 12 additional hospitals in Northwestern Ontario currently in the early stages of their transition to a shared system.
With the vison of connecting health, improving outcomes, ONE Health Information Technology Service (ONE HITS) empowers healthcare partners with integrated services that drive better outcomes, enhance collaboration and enables innovation.
Our core values, Accountable, Bold, Collaborative, Dynamic, and Resourceful, guide the way we work and lead. They shape our culture, influence our decisions, and reflect the standards we hold ourselves to every day.
ONE HITS offers a fully work from home experience, a modern corporate team dynamic, a comprehensive wage and benefits package and HOOPP Pension Plan to employees.
We are currently recruiting for a Chief Operating and Financial Officer and invite qualified leaders to consider this unique opportunity to join our executive team. A detailed job description follows.
Job Purpose
Reporting to the Chief Executive Officer, the Chief Operating and Financial Officer (COFO) provides executive oversight for member-facing operational teams including Business Systems and Operational Support, as well as ONE HITS-specific corporate service functions including Finance and Accounting, Privacy and Risk.
The COFO is responsible for ensuring operational excellence sn strong financial governance. The role oversees both operational and corporate service functions and plays a key leadership role in aligning organizational strategy, service delivery, financial sustainability, and business growth initiatives.
As a senior member of the executive leadership team, the COFO collaborates closely with internal leaders, Member hospitals, vendors, and governing bodies to support organizational effectiveness, innovation, accountability, and sustainable growth.
The role is accountable for fostering a culture of operational excellence, strategic thinking, collaboration, accountability, and exceptional member service across the organization.
Roles and Responsibilities (Subject to Change)
Executive Leadership and Organizational Strategy
Provide executive leadership across operational and corporate service functions to support the organization’s strategic direction and operational priorities.
Partner with the CEO and executive leadership team to develop and execute organizational strategies, operational plans, and corporate priorities.
Lead organizational planning activities related to operational performance, financial sustainability, service excellence, and organizational growth.
Support organizational transformation, innovation, and continuous improvement initiatives
Act as a strategic advisor to the CEO and Board of Directors on operational, financial, governance, and organizational matters.
Promote a culture of collaboration, accountability, innovation, operational excellence, and member-focused service delivery.
Operational Leadership and Member Services
Provide executive oversight and leadership for member-facing operational teams, including:
Business Systems (applications, implementations, integrations, configuration, and build services for member hospitals)
Operational Support Services (development and delivery of reliable and high-quality services to members across all facets of the ONE HITS service catalog)
Ensure operational services are delivered effectively, consistently, and in alignment with organizational commitments, service standards, and member expectations.
Oversee operational planning, resource allocation, service delivery frameworks, and performance monitoring across operational teams.
Collaborate with member hospitals and partners to support operational priorities, project delivery, service enhancements, and organizational initiatives.
Lead operational escalation management and support resolution of significant service delivery or operational issues.
Support the successful implementation and operationalization of new technologies, services, and member initiatives.
Establish operational performance indicators, dashboards, and reporting mechanisms to support accountability, transparency, and service excellence.
Drive continuous improvement initiatives focused on operational effectiveness, member satisfaction, service consistency, and organizational efficiency.
Directly supervise the Manager of Operational Support, Manager of Business Systems, Manager of Business Applications Build, at additional portfolios as assigned.
Financial Leadership and Stewardship
Provide executive leadership and oversight for all organizational financial operations and accounting functions, including:
Finance and Accounting
Budgeting and Forecasting
Financial Reporting and Analysis
Accounts Payable and Accounts Receivable
Financial Controls and Compliance
Audit Coordination
Financial Planning and Performance Management
Lead the development and coordination of annual operating and capital budgets in collaboration with organizational leaders and the CEO.
Provide strategic financial analysis, forecasting, modelling, and business insights to support organizational planning and decision-making.
Ensure the accuracy, integrity, and timeliness of financial reporting for senior leadership, the Board of Directors, Member hospitals, and external stakeholders.
Monitor financial performance, identify risks and variances, and implement mitigation and corrective strategies as required.
Ensure strong internal financial controls and compliance with applicable accounting standards, funding agreements, contractual obligations, and regulatory requirements.
Coordinate annual external audit activities and maintain effective relationships with auditors, funding partners, and governing bodies.
Support long-term financial sustainability through effective financial stewardship and strategic resource planning.
Directly supervise the ONE HITS Financial Analyst
Risk Management and Compliance
Provide executive oversight for ONE HITS enterprise risk management.
Ensure organizational compliance with applicable legislation, regulatory requirements, contractual obligations, and internal policies.
Lead enterprise risk management activities, including identification, mitigation, monitoring, and reporting of operational, financial, privacy, cybersecurity, and organizational risks.
Support the development and maintenance of organizational governance frameworks, policies, and compliance programs.
Collaborate with internal leaders and external partners to support organizational preparedness, business continuity, and incident response activities.
Provide leadership related to organizational insurance, liability management, and risk mitigation strategies.
Support Board and Committee reporting related to privacy, risk, compliance, governance, and organizational accountability matters.
Partner Relations and Member Engagement
Develop and maintain strong relationships with Member hospitals, executive leaders, vendors, partners, and external partners.
Support member engagement initiatives and ensure organizational responsiveness to member needs and operational priorities.
Represent the organization at meetings, committees, partnerships, and sector initiatives as required.
Attend and present operational, financial, risk, privacy, and organizational performance reports to the Board of Directors and Committees as requested.
Collaborate with healthcare partners to support strategic alignment, shared initiatives, and service excellence.
Education, Certifications and Licensing
Chartered Professional Accountant (CPA) designation required.
Bachelor’s degree in Accounting, Finance, Business Administration, Health Administration, or a related field required.
Master’s degree in Business Administration (MBA), Health Administration, Finance, or a related discipline is considered an asset.
Additional certifications or education in leadership, healthcare administration, operational management, privacy, risk management, or project management are considered assets.
Experience
Minimum 7 years of progressive leadership experience in finance, operations, healthcare administration, corporate services, or related executive leadership roles.
Demonstrated executive leadership experience overseeing operational services, financial functions, and organizational performance within a complex environment.
Experience leading member-facing operational teams and service delivery functions is strongly preferred.
Experience working within healthcare, digital health, health information systems, shared services, or public sector organizations is strongly preferred.
Demonstrated experience in strategic planning, business case development, operational leadership, budgeting, and financial management.
Experience leading enterprise risk management, privacy, governance, or compliance functions is considered an asset.
Experience supporting Boards of Directors and multi-stakeholder governance environments is strongly preferred.
Experience working in multi-site, multi-partner, or shared services environments is considered an asset.
Knowledge, Skills and Ability
Executive Leadership and Strategic Thinking
Demonstrated ability to provide executive leadership in complex operational and financial environments.
Strong strategic thinking, business planning, and organizational leadership capabilities.
Ability to balance operational execution with long-term organizational planning and sustainability.
Strong business development, partnership development, and organizational growth capabilities.
Ability to identify opportunities and translate strategic priorities into operationally successful initiatives.
Operational and Service Delivery Excellence
Strong understanding of operational management, service delivery models, organizational performance, and shared services environments.
Ability to oversee complex operational teams supporting member organizations and healthcare environments.
Strong analytical, decision-making, and problem-solving skills.
Ability to manage competing priorities within a dynamic and fast-paced environment.
Financial Expertise and Governance
Strong knowledge of financial management, budgeting, forecasting, accounting standards, financial controls, and organizational governance.
Ability to interpret complex financial and operational information and provide strategic recommendations.
Strong understanding of enterprise risk management, accountability frameworks, compliance, and organizational stewardship.
Knowledge of healthcare funding models, public sector reporting requirements, and shared services governance structures is considered an asset.
Communication and Relationship Management
Exceptional communication, presentation, and interpersonal skills.
Ability to communicate effectively with executive leaders, Boards, member hospitals, staff, and external partners.
Strong relationship-building, negotiation, and partner management capabilities.
Ability to present complex operational and financial information clearly to both technical and non-technical audiences.
Leadership and Organizational Culture
Strong people leadership and team development skills.
Ability to foster a culture of accountability, collaboration, innovation, and service excellence.
Demonstrated commitment to integrity, professionalism, and ethical leadership.
Ability to lead organizational change and support growth and transformation initiatives.